IBM 6274, 2283 manual Rapid Access Wireless Keyboard problems

Page 70

Rapid Access Wireless Keyboard problems

When the wireless receiver is installed, a software utility provides status icons and help information in the lower right corner of your desktop just above the default Windows Taskbar. Click ? (help) to find more information about the wireless keyboard.

Symptom

 

Action

 

 

 

All or some keys on the

1.

Change the batteries in the keyboard.

keyboard do not work.

2.

Change the channel on the keyboard.

 

 

If you cannot correct the problem, have the computer

 

serviced.

 

 

 

Cannot use the advanced

1.

Reload the keyboard driver from the CD or from

functions (hot buttons).

 

c:\IBMTOOLS\DRIVER

 

 

 

2.

If one or more of the Rapid Access buttons are the only

 

 

keys that are not working, you might have these buttons

 

 

disabled or not assigned to a function. Use the help

 

 

system in the Rapid Access Customization Keyboard

 

 

program to help diagnose problems with Rapid Access

 

 

Buttons. To access the program and start the help system:

 

 

a. From the Windows desktop, click Start.

 

 

b. Select Settings, and then click Control Panel.

 

 

c. Double-click Keyboard (Rapid Access). The Rapid

 

 

Access Keyboard Customization program starts.

 

 

d. Click Help.

 

 

 

Poor keyboard

1.

Change the batteries in the keyboard.

performance (loss of

2.

Change the channel on the keyboard.

characters).

 

 

 

3.

Move the keyboard away from any large metal objects or

 

 

replace the desk with a non-metallic desk.

 

4.

Move the Dual Wireless Receiver away from any large

 

 

metal objects.

 

5.

Verify that the keyboard is within 2 meters (6 feet) of the

 

 

Dual Wireless Receiver.

 

 

Keyboard data

Change the channel on the keyboard.

transmission LED on the

 

 

Dual Wireless Receiver is

 

 

constantly illuminated.

 

 

 

 

 

56User Guide

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Contents IBM Page Contents Iv User Guide Index Vi User Guide Safety notices To connect To disconnectLithium battery notice Connexion DéconnexionModem safety information Consignes de sécurité relatives au modemLaser compliance statement Remove the drive coversSafety notices Xii User Guide About this book Conventions used in this bookAccess IBM Related informationProduct overview Identifying your computerMicroprocessor Hardware featuresMemory Power System management featuresKeyboard and mouse features Security featuresSoftware IBM preinstalled softwareAccess IBM Additional softwareSelecting a location for your computer Setting up your computerBefore you begin Comfort Arranging your workspaceGlare and lighting Air circulation Electrical outlets and cable lengthsConnecting cables USB connectorsAudio connectors Other connectorsStarting the computer Controls and status indicators Operating and caring for your computerStarting your computer Shutting down the computer Using the Rapid Access keyboardClick Shut Down... or Turn off computer in Windows XP Customizing a Rapid Access Button Rapid Access Wireless keyboard and mouseOperating and caring for your computer Using the IBM ScrollPoint mouse Accessing the optical drive Using an optical drive Handling a discInserting and removing a disc Controlling volume Using video featuresUsing audio features Video device driversUsing power-management features Recording and playing back soundUsing the power button Using the Windows Start menuUsing the Standby button on the keyboard Setting power schemesLocking the cover Using security featuresLocking the keyboard Basics Cleaning your computer and keyboardTaking care of your computer Monitor and screenOperating and caring for your computer Moving your computer Using the IBM Setup Utility program Starting and using the IBM Setup Utility programViewing and changing settings Main Devices Startup Advanced Security Power ExitUsing passwords Exiting from the IBM Setup Utility programUser password Using Security Profile by Device Administrator passwordSetting, changing, and deleting a password Select Security Profile by Device and press EnterStartup sequence Other settings in the IBM Setup Utility programChanging the startup sequence User Guide Installing options Handling static-sensitive devicesAvailable options Backing up configuration settingsTools required Component locations System boardDisconnecting cables Removing the rear cover Installing an adapter Removing the hard disk drive Installing memory Replace the hard disk drive Replace the rear cover Removing the optical drive Troubleshooting Is an error message displayed? Troubleshooting procedureIs the error message in this table? Power-on self-test Post Post error codesCode Description Action Code Description Action Device troubleshooting charts Problem type Go to Audio problems Symptom ActionOptical drive problems DVD disc problems Display/monitor problems General problemsIntermittent problems Rapid Access IIIe Keyboard problems Rapid Access Wireless Keyboard problems ScrollPoint III Mouse problems ScrollPoint Wireless Mouse problems Memory problems Modem problems Symptom Action AT&F Optional-device problems Universal Serial Bus USB problems Software problemsIBM Enhanced Diagnostics Creating an IBM Enhanced Diagnostics diskette Select Downloadable filesReplacing the battery Running the IBM Enhanced Diagnostics programTo run diagnostics from the Product Recovery CD or program Troubleshooting User Guide Getting information Getting information, help, and serviceUsing the World Wide Web Getting information by faxUsing the documentation and diagnostic programs Getting help and serviceCalling for service Getting information, help, and service Other services Country Telephone numberPurchasing additional services User Guide General notices Processing date data TrademarksIndex User Guide Volume Wireless Keyboard 8, 14 mouse 8, 14 receiver 8 User Guide 23P1170 IBM@

2283, 6274 specifications

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