IBM 2283, 6274 manual Getting information, help, and service, Using the World Wide Web

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Chapter 7. Getting information, help, and service

If you need help, service, technical assistance, or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

Getting information

Information about your IBM computer and preinstalled software, if any, is available in the documentation that comes with your computer. That documentation includes printed books, online books, README files, and help files. In addition, information about IBM products is available on the World Wide Web and through the IBM Automated Fax System.

Using the World Wide Web

On the World Wide Web, the IBM Web site has up-to-date information about IBM Personal Computer products and support. The address for the IBM Personal Computing home page is http://www.ibm.com/pc.

You can find support information for your IBM products, including supported options, at http://www.ibm.com/pc/support.

If you select Profile from the support page, you can create a customized support page that is specific to your hardware, complete with Frequently Asked Questions, Parts Information, Technical Hints and Tips, and Downloadable Files. In addition, you can choose to receive e-mail notifications whenever new information becomes available about your registered products.

You also can order publications through the IBM Publications Ordering System at http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/p bi.cgi.

Getting information by fax

If you have a touch-tone telephone and access to a fax machine, in the U.S. and Canada you can receive by fax marketing and technical information on many topics, including hardware, operating systems, and local area networks (LANs).

You can call the IBM Automated Fax System 24 hours a day, 7 days a week. Follow the recorded instructions, and the requested information will be sent to your fax machine. In the U.S. and Canada, to access the IBM Automated Fax System, call 1-800-426-3395.

© Copyright IBM Corp. 2001

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Contents IBM Page Contents Iv User Guide Index Vi User Guide To connect To disconnect Safety noticesConnexion Déconnexion Lithium battery noticeConsignes de sécurité relatives au modem Modem safety informationRemove the drive covers Laser compliance statementSafety notices Xii User Guide Conventions used in this book About this bookRelated information Access IBMIdentifying your computer Product overviewMemory Hardware featuresMicroprocessor Security features System management featuresKeyboard and mouse features PowerAdditional software IBM preinstalled softwareAccess IBM SoftwareBefore you begin Setting up your computerSelecting a location for your computer Glare and lighting Arranging your workspaceComfort Electrical outlets and cable lengths Air circulationUSB connectors Connecting cablesOther connectors Audio connectorsStarting the computer Operating and caring for your computer Controls and status indicatorsStarting your computer Click Shut Down... or Turn off computer in Windows XP Using the Rapid Access keyboardShutting down the computer Rapid Access Wireless keyboard and mouse Customizing a Rapid Access ButtonOperating and caring for your computer Using the IBM ScrollPoint mouse Accessing the optical drive Handling a disc Using an optical driveInserting and removing a disc Video device drivers Using video featuresUsing audio features Controlling volumeRecording and playing back sound Using power-management featuresSetting power schemes Using the Windows Start menuUsing the Standby button on the keyboard Using the power buttonLocking the keyboard Using security featuresLocking the cover Monitor and screen Cleaning your computer and keyboardTaking care of your computer BasicsOperating and caring for your computer Moving your computer Starting and using the IBM Setup Utility program Using the IBM Setup Utility programMain Devices Startup Advanced Security Power Exit Viewing and changing settingsUser password Exiting from the IBM Setup Utility programUsing passwords Select Security Profile by Device and press Enter Administrator passwordSetting, changing, and deleting a password Using Security Profile by DeviceChanging the startup sequence Other settings in the IBM Setup Utility programStartup sequence User Guide Handling static-sensitive devices Installing optionsTools required Backing up configuration settingsAvailable options System board Component locationsDisconnecting cables Removing the rear cover Installing an adapter Removing the hard disk drive Installing memory Replace the hard disk drive Replace the rear cover Removing the optical drive Troubleshooting Is the error message in this table? Troubleshooting procedureIs an error message displayed? Post error codes Power-on self-test PostCode Description Action Code Description Action Device troubleshooting charts Problem type Go to Symptom Action Audio problemsOptical drive problems DVD disc problems General problems Display/monitor problemsIntermittent problems Rapid Access IIIe Keyboard problems Rapid Access Wireless Keyboard problems ScrollPoint III Mouse problems ScrollPoint Wireless Mouse problems Memory problems Modem problems Symptom Action AT&F Optional-device problems IBM Enhanced Diagnostics Software problemsUniversal Serial Bus USB problems Select Downloadable files Creating an IBM Enhanced Diagnostics disketteTo run diagnostics from the Product Recovery CD or program Running the IBM Enhanced Diagnostics programReplacing the battery Troubleshooting User Guide Getting information by fax Getting information, help, and serviceUsing the World Wide Web Getting informationCalling for service Getting help and serviceUsing the documentation and diagnostic programs Getting information, help, and service Country Telephone number Other servicesPurchasing additional services User Guide General notices Trademarks Processing date dataIndex User Guide Volume Wireless Keyboard 8, 14 mouse 8, 14 receiver 8 User Guide 23P1170 IBM@

2283, 6274 specifications

The IBM 2283 and 6274, pivotal components of the IBM family of products, represent a significant leap in technological advancement and efficiency in enterprise computing. Designed with the modern business environment in mind, these models are crafted to address a variety of data processing needs, making them indispensable to organizations striving for operational efficiency.

The IBM 2283 is primarily recognized as a high-performance printer that caters to the printing demands of large enterprises. One of its notable features is the ability to produce large volumes of high-quality printouts, which is essential for businesses that require meticulous documentation and reporting. With its fast printing capabilities, the 2283 is engineered to enhance productivity, allowing users to obtain results quickly without sacrificing quality.

In terms of technology, the IBM 2283 employs advanced printing techniques, such as laser technology, which ensures precise imaging and sharp text output. Additionally, the printer supports various media types and sizes, making it versatile for different business applications. Its connectivity options allow for seamless integration with existing systems and workflows, enabling users to send print jobs directly from their computers, thereby simplifying the printing process.

On the other hand, the IBM 6274 model takes data processing a notch higher with its robust set of features aimed at enhancing data analysis and reporting. This model focuses on delivering powerful processing capabilities, making it suitable for organizations that need to handle complex data sets efficiently. The 6274 is equipped with advanced algorithms to facilitate advanced analytics, offering businesses insights that drive decision-making.

One of the standout characteristics of the IBM 6274 is its support for multiple connectivity options, including Ethernet and wireless communication, which offers flexibility in accessing and processing data. Furthermore, with its user-friendly interface, the 6274 ensures that users can easily navigate through its functionalities without extensive training.

Both the IBM 2283 and 6274 are characterized by their reliability and durability, ensuring long-term use in demanding environments. They are designed with energy efficiency in mind, aligning with the modern emphasis on sustainability in technology.

In summary, the IBM 2283 and 6274 models embody the fusion of performance, versatility, and reliability. They are equipped with cutting-edge technologies that cater to the needs of contemporary businesses, making them vital tools for enhancing productivity and efficiency in a fast-paced corporate landscape.
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