IBM 4610 manual Fiscal unit return codes, Start here

Page 45

(GY27-0366) April 3, 2003

Chapter 5. Hardware service manual for input/output devices supplement

This chapter supplements the IBM Store Systems: Hardware Service Manual for

Point-of-Sale Input/Output Devices.

CAUTION:

For your safety, connect equipment requiring electrical power to a properly wired and grounded outlet.

DANGER

Never work on equipment or connect or disconnect signal cables during periods of lightning activity.

	Fiscal unit return codes
	Fiscal return codes vary by country. Refer to the Retail Store Solutions Electronic
	Support Web site for specific country return codes..
	1.	Go to www.ibm.com/solutions/retail/store
	2.	Select Support at the left on the main page of the web site
	3.	Select Publications to access IBM Retail Store Solutions Electronic Support
		publications.

Start here

Run the following two tests sequentially. See the IBM Store Systems: Hardware Service Manual for Point-of-Sale Input/Output Devices for details of the tests. The symptoms to troubleshoot the printer depend on adhering to the tests.

1.Run the printer offline test in the maintenance manual and troubleshoot any failure there.

2.When the printer offline test runs correctly, continue with the printer test.

Note: If there is an error message while running the diagnostic, see Table 5 on page 27 or Table 4 on page 26. If the message is not in one of these tables, see the messages in the IBM Store Systems: Hardware Service Manual for Point-of-Sale Input/Output Devices.

Diagnostic and service diskettes

This section contains messages, return codes, and the system utility for the service, support or diagnostic diskettes. See †Printer Repair† in the IBM Store Systems: Hardware Service Manual for Point-of-Sale Input/Outtput Devices for printer test procedures.

Fiscal printer messages

Use Table 4 on page 26 to determine the cause of a diagnostic or service diskette message.

© Copyright IBM Corp. 2002, 2003

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Contents IBM Page IBM Second Edition March GY27-0366 April 3Contents Iv 4610 Kxx Fiscal Printer Service Supplement Who should read this manual PrefaceHow this manual is organized Related publications and diskettesWhere to find more information Summary of changes OctoberMarch Viii 4610 Kxx Fiscal Printer Service Supplement Select Publications Tell us what you thinkKxx Fiscal Printer Service Supplement Gevaar Safety informationVaara Xiii Peligro IBM Xvi 4610 Kxx Fiscal Printer Service Supplement Figures Xviii 4610 Kxx Fiscal Printer Service Supplement Available Model Designations Printer Overview4610 SureMark Fiscal Printer Models Kxx Fiscal interface assemblyPrinter Overview GY27-0366 April 3 Removal and replacement procedures Electrostatic discharge ESD damage preventionHandling removed cards Removal and Replacement Procedures Removal and Replacement Procedures Removing Two Screws from Base Top coverRemoving the Paper and Ribbon Covers Removing the Top Cover Removing Fiscal Processor Card Fiscal processor cardCompactFlash Assembly CompactFlash card assemblyRemoving the CompactFlash Card CompactFlash card all models except KCxFiscal interface card Removing Fiscal Interface Card from HousingFiscal Memory Card Fiscal memory card16 4610 Kxx Fiscal Printer Service Supplement Power-on reset messages MessagesTnnn messages T7161 Fiscal unit failure T9502 Invalid passwordT9501 Length of input incorrect. Re-enter T9503 No data availableWnnn messages Ennn messages E045 22 4610 Kxx Fiscal Printer Service Supplement System log descriptions B2 Terminal hardware errorsB3 terminal events Source Event System Unique Alert Explanation24 4610 Kxx Fiscal Printer Service Supplement Diagnostic and service diskettes Fiscal printer messages Fiscal unit return codesStart here Printer Message Cause or Repair Action 6338, 63B8 Operating systemPrinter Message Repair Action 28 4610 Kxx Fiscal Printer Service Supplement Parts listing Assembly 1 Covers Asm± Part Index Number Units Description AssemblyAssembly 2 Operator Switch and Button Assembly Assembly Assembly 3 Logic Cards and Shock Mounts Asm± Part Index Number Units Description Frame 36 4610 Kxx Fiscal Printer Service Supplement Asm± Part Index Number Units Description Assembly 5 Thermal Printhead Assembly and Cover Assembly Assembly 6 Printhead Transport and Ribbon Drive Assembly Assembly 42 4610 Kxx Fiscal Printer Service Supplement Assembly 44 4610 Kxx Fiscal Printer Service Supplement Assembly 46 4610 Kxx Fiscal Printer Service Supplement Gear, Sample Check 48 4610 Kxx Fiscal Printer Service Supplement Assembly Assembly 11 Customer Receipt Drive, Cutter, and Platen 11-20 Assembly 12 Fiscal Interface Assembly, Models KRx Use the Country-specific Fiscal Base and Memory Assembly for Assembly 13 Fiscal Interface Assembly, Models KCx and KDx Assembly Assembly 14 Hardware Kits Asm± Part Index Number Units Description 14±1Kit, Miscellaneous Fasteners Assembly 15 Cable Assemblies, Filler Panel, Power Supply 58 4610 Kxx Fiscal Printer Service Supplement Appendix. Notices Trademarks Electrostatic Discharge ESDPart Asm± Number Index Part Number Index62 4610 Kxx Fiscal Printer Service Supplement Index Numerics Removing and replacing the top cover Readers Comments Ð Wed Like to Hear from You How satisfied are you that the information in this book isPlease tell us how we can improve this book Business Reply Mail Page Ibmr

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