IBM 4610 manual Operating system, Printer Message Cause or Repair Action 6338, 63B8

Page 46

		(GY27-0366) April 3, 2003
Table 4. Diagnostic or Service Diskette Fiscal Printer Messages

Printer Message	Cause or Repair Action

6338, 63B8	1.	The fiscal processor card is failing.
	2.	Cable 7 is failing. Replace the cable.

T0051 Return Code /xxx	xxx = the three digit Printer Message. Refer to the Programming
	guide for your printer model your country's specific return codes.
	(See http://www.ibm.com/solutions/retail/store. Select support,
	then select publications.)

T7151 The printer is not	1.	The fiscal processor card is failing.
communicating with the	2.	Cable 7 is failing. Replace the cable.
terminal.

T7160 Fiscal unit failure	The fiscal processor card is failing.

Fiscal System Utility ± 4694 Service Diskette, 4693 Reference / Support Diskette

This utility is used to print the fiscal printer totals from the fiscal memory, to set the printer in fiscal mode, to set the number of displays and their addresses, to set the time and date, and to print a dump of the RAM and of the fiscal memory. See

†Configuration, Tests, and Utilities† in the IBM 4693, 4694, 4695 Point-of-Sale Terminals: Hardware Service Manual for more detail.

Running the utility

1.From the Main Menu, select TEST MENU.

2.From the Test Menu, select RUN POS DEVICE TESTS.

3.From the Menu TEST-7 (this menu appears on some models of 4693 only), select RUN 4693 MOD xxx TESTS.

4.From the Device Test Menu, select FISCAL PRINTER UTILITIES.

5.When the Menu UTILITY-4 is displayed, select one of the following: v Print All Totals

vPrint All Daily Totals

vPrint All Totals by Date

vPrint All Daily Totals by Date

vPrint All Totals by Closure Number

vPrint All Daily Totals by Closure Number

vSet Fiscal Mode

vSet Display Address as Configured

vSet Date and Time

vPrint RAM data

vPrint memory data

vQuit

6.Follow the instructions on the display.

4690 operating system

This section contains messages, return codes, the fiscal printer test, and system utility for the 4690 operating system.

Fiscal printer messages

Use Table 5 on page 27 to determine the cause of a 4690 operating system message.

264610 - Kxx Fiscal Printer Service Supplement

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Contents IBM Page IBM GY27-0366 April 3 Second Edition MarchContents Iv 4610 Kxx Fiscal Printer Service Supplement How this manual is organized PrefaceWho should read this manual Related publications and diskettesWhere to find more information October Summary of changesMarch Viii 4610 Kxx Fiscal Printer Service Supplement Tell us what you think Select PublicationsKxx Fiscal Printer Service Supplement Safety information GevaarVaara Xiii Peligro IBM Xvi 4610 Kxx Fiscal Printer Service Supplement Figures Xviii 4610 Kxx Fiscal Printer Service Supplement Printer Overview Available Model DesignationsFiscal interface assembly 4610 SureMark Fiscal Printer Models KxxPrinter Overview GY27-0366 April 3 Electrostatic discharge ESD damage prevention Removal and replacement proceduresHandling removed cards Removal and Replacement Procedures Removal and Replacement Procedures Top cover Removing Two Screws from BaseRemoving the Paper and Ribbon Covers Removing the Top Cover Fiscal processor card Removing Fiscal Processor CardCompactFlash card assembly CompactFlash AssemblyCompactFlash card all models except KCx Removing the CompactFlash CardRemoving Fiscal Interface Card from Housing Fiscal interface cardFiscal memory card Fiscal Memory Card16 4610 Kxx Fiscal Printer Service Supplement Messages Power-on reset messagesTnnn messages T9501 Length of input incorrect. Re-enter T9502 Invalid passwordT7161 Fiscal unit failure T9503 No data availableWnnn messages Ennn messages E045 22 4610 Kxx Fiscal Printer Service Supplement B3 terminal events B2 Terminal hardware errorsSystem log descriptions Source Event System Unique Alert Explanation24 4610 Kxx Fiscal Printer Service Supplement Fiscal unit return codes Diagnostic and service diskettes Fiscal printer messagesStart here Operating system Printer Message Cause or Repair Action 6338, 63B8Printer Message Repair Action 28 4610 Kxx Fiscal Printer Service Supplement Parts listing Assembly 1 Covers Assembly Asm± Part Index Number Units DescriptionAssembly 2 Operator Switch and Button Assembly Assembly Assembly 3 Logic Cards and Shock Mounts Asm± Part Index Number Units Description Frame 36 4610 Kxx Fiscal Printer Service Supplement Asm± Part Index Number Units Description Assembly 5 Thermal Printhead Assembly and Cover Assembly Assembly 6 Printhead Transport and Ribbon Drive Assembly Assembly 42 4610 Kxx Fiscal Printer Service Supplement Assembly 44 4610 Kxx Fiscal Printer Service Supplement Assembly 46 4610 Kxx Fiscal Printer Service Supplement Gear, Sample Check 48 4610 Kxx Fiscal Printer Service Supplement Assembly Assembly 11 Customer Receipt Drive, Cutter, and Platen 11-20 Assembly 12 Fiscal Interface Assembly, Models KRx Use the Country-specific Fiscal Base and Memory Assembly for Assembly 13 Fiscal Interface Assembly, Models KCx and KDx Assembly Asm± Part Index Number Units Description 14±1 Assembly 14 Hardware KitsKit, Miscellaneous Fasteners Assembly 15 Cable Assemblies, Filler Panel, Power Supply 58 4610 Kxx Fiscal Printer Service Supplement Appendix. Notices Electrostatic Discharge ESD TrademarksPart Number Index Part Asm± Number Index62 4610 Kxx Fiscal Printer Service Supplement Index Numerics Removing and replacing the top cover How satisfied are you that the information in this book is Readers Comments Ð Wed Like to Hear from YouPlease tell us how we can improve this book Business Reply Mail Page Ibmr

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