IBM X121E Related service information, Restoring the factory contents by using Recovery Disc Set

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Chapter 4. Related service information

This chapter presents following information:

“Restoring the factory contents by using Recovery Disc Set” on page 31

“Passwords” on page 32

“Power management” on page 34

“Symptom-to-FRU index” on page 35

Service Web site:

When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support.

Restoring the factory contents by using Recovery Disc Set

When the hard disk drive is replaced because of a failure, no product recovery program is on the new drive. In this case, you must use the Recovery Disc Set for the computer. Order the Recovery Disc Set and the drive at the same time so that you can recover the new drive with the pre-installed software when they arrive. For information on which discs to order, see “Recovery discs” on page 97.

The recovery disc set consists of the user instructions and the following set of DVDs to restore the computer to the original factory configuration.

Operating System Recovery Disc (one disc)

This disc restores the Microsoft® Windows operating system. Use this disc to start the recovery process.

Applications and Drivers Recovery Disc (one or more discs)

This disc restores the preinstalled applications and drivers on the computer.

Supplemental Recovery Disc

This disc contains additional content, such as updates to the software that was preinstalled on the computer. Not all recovery disc sets come with a Supplemental Recovery Disc.

Notes:

You must have a DVD drive to use the recovery discs. If you do not have an internal DVD drive, you can use an external USB DVD drive.

During the recovery process, all data on the drive will be deleted. If possible, copy any important data or personal files that you want to keep onto removable media or a network drive before you start the recovery process.

To restore the computer to the original factory configuration using the recovery disc set, do the following:

Note: Recovery takes several hours. The length of time depends on the method you use. If you use recovery discs, recovery takes at least five hours.

1.Make the CD/DVD drive the first startup device in the startup sequence using the following procedure:

a.Press and hold down the F1 key, and then turn on the computer. When the logo screen is displayed or if you hear repeating beeps, release the F1 key. The ThinkPad Setup opens.

b.Use the arrow keys to select Startup Boot.

c.Select the CD/DVD drive as the 1st Boot Device.

© Copyright Lenovo 2011

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Contents ThinkPad X121e Hardware Maintenance ManualFirst Edition July Copyright Lenovo Contents Locations ThinkPad X121e About this manualIii Iv Hardware Maintenance Manual General safety Safety informationElectrical safety Safety inspection guide Grounding requirements Safety notices multilingual translationsSafety information Hardware Maintenance Manual Perigo Perigo Safety information Vorsicht Vorsicht Hardware Maintenance Manual Safety information Hardware Maintenance Manual Safety information Hardware Maintenance Manual Safety information Hardware Maintenance Manual Before replacing parts Important service informationStrategy for replacing FRUs Select Downloads & DriversDynamic Configure To Order CTO How to use error messageStrategy for replacing a hard disk drive Important notice for replacing a system boardFRU identification for CTO, CMV, and GAV products Using PEWGeneral Announce Variant GAV Hardware Maintenance Manual What to do first General checkoutFollowing are not covered under warranty Diagnostics using PC-Doctor for DOSCheckout guide Testing the computer Lenovo ThinkVantage Toolbox Diagnostics Interactive TestsHardware Info UtilityApplicable test FRU testsChecking the ac power adapter Power system checkoutInteractive Tests Mouse Pin Voltage V dcChecking operational charging Checking the battery packTerminal Voltage V dc Wire Voltage V dc Checking the backup batteryRestoring the factory contents by using Recovery Disc Set Related service informationPower-on password PasswordsHard disk password How to remove the power-on password Supervisor passwordHow to remove the hard-disk password Select Power-On PasswordScreen blank mode Power managementSleep standby mode Symptom-to-FRU index Hibernation modeNumeric error codes Beep symptoms Error messagesNo-beep symptoms Intermittent problems LCD-related symptomsReseat the LCD connectors See important note for LCD-related symptomsUndetermined problems Hardware Maintenance Manual Indicator Meaning Status indicatorsHardware Maintenance Manual Fn key combinations Speaker volume down keysKey combination Description For Windows Vista and Windows XP Key combination Description For WindowsScrew notices FRU replacement noticesExternal CRU statement to customers Plastic to plasticRestoring the serial number of the system unit Retaining serial numbersSelect 2. Read S/N data from Eeprom Reading or writing the ECA information Retaining the UuidMTM on the rear label Product ID on the rear labelHardware Maintenance Manual Before servicing ThinkPad X121e models Removing and replacing a FRUImportant notice for replacing a battery pack Battery packBottom slot cover Removal steps of memory modules Memory modulesHard disk drive or solid state drive assembly Step Screw quantity Color Torque PCI Express Mini Card for wireless LANRemoval steps of PCI Express Mini Card for wireless LAN Removal steps of PCI Express Mini Card for wireless WAN PCI Express Mini Card for wireless WANKeyboard Removal steps of keyboard Power sub card and microphone Top case assembly Removal steps of top case assembly Bluetooth daughter card Speaker assembly 1120 I/O board Important notices for handling the system board System board assembly, fan assembly, and backup batteryStep Screw quantity Color Torque CRT board assembly with cable DC-in sub card and base cover assembly Applying labels to the base cover Hardware Maintenance Manual LCD unit When installingM2.5 × 5 mm, wafer-head, nylon-coated Black 392 Nm Kgfcm Step Screw cap Screw quantity Color Torque LCD bezel assemblyRemoval steps of integrated camera Integrated cameraLCD panel, LCD cable, and hinges Removal steps of hinges Removing and replacing a FRU Hardware Maintenance Manual Front view LocationsBottom view Rear viewExternal CRU statement to customers Parts listOverall CRU FRU Overall FRU noCRU CRU CRU CRU CRU CRU No. FRU Overall LCD FRUsFRU no. CRU ID FRU LCD FRU LCD FRU LCD Language FRU no Miscellaneous parts Ac power adaptersCountry or region FRU no Power cordsWindows Vista Business 32-bit DVDs Recovery discs Windows XP Professional 32-bit DVDsLanguage Windows 7 Home Premium 32-bit DVDs Windows 7 Home Basic 32-bit DVDsWindows 7 Professional 32-bit DVDs Windows 7 Home Premium 64-bit DVDs3051-CTO, 52x, 5Ax, 5Bx, 5Dx, 5Ex 3053-CTO 3055-CTO Windows 7 Professional 64-bit DVDsWindows 7 Ultimate 64-bit DVDs Windows 7 Ultimate 32-bit DVDsWindows 7 Starter 32-bit DVDs US English 04T1876Tool Common service tools103 Appendix A. NoticesTrademarks Electronic emissions noticesPage 0A96013