IBM 48X-20X manual The CD cannot be read, The CD does not play sound

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The CD-ROM drive is not recognized by the operating system, or drive performance is erratic.

Some computers, such as IBM PS/ValuePoint models 6472, 6482, 6484, 6492, and 6494, have a compatible mode and a high performance mode for mass storage devices. Normally, the CD-ROM drive functions better under high performance mode.

However, if your drive is not functioning properly in that mode, you might need to use compatible mode.

Check the configuration-setup information for your computer.

1.Access your configuration utility program.

2.Select Devices.

3.Scroll down to the Mass Storage Devices section.

4.Mass Storage Devices contains the entries Primary IDE Mode and Secondary IDE mode. These entries are used to set the performance mode of each IDE port. Set the mode to Compatible for the port on which you installed your CD-ROM drive.

Other IBM and non-IBM computers might have similar settings. Check to see if your BIOS or configuration-setup utility provides for compatible and high performancemodes for IDE performance. For these computers, use the compatible mode for slower IDE devices, such as this CD-ROM drive. Refer to the documentation that comes with your computer for additional details on selecting IDE performance modes. Many older computers will not have a selection of IDE performance modes. If the CD-ROM drive still does not read the data CD, the CD-ROM drive might be defective.

The CD cannot be read.

Consider the following actions.

vThe CD might be dirty; clean it as described in ªCaring for a CDº on page 1-8.

vThe CD might be defective; try another CD.

vThe CD is not ISO-9660 or High Sierra Group (HSG) compatible. Check with your place of purchase.

The CD does not play sound.

Consider the following actions.

vCheck that you are using an audio CD and not a data CD.

vAdjust the volume control on the drive. See ªFront view of the driveº on page 1-3if headphones are connected to the front of the drive.

vAdjust the audio-adapter volume control. See the documentation that comes with your sound adapter and audio-CD player program.

B-448X-20X Internal IDE CD-ROM Drive: User's Guide

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Contents OPTIONS 48X-20X Internal IDE CD-ROM DriveUsers Guide by IBMFirst Edition September Contents iv 48X-20X Internal IDE CD-ROM Drive Users Guide Registering your option Part 1 Installation and users guideAbout this book Part 2 Appendixesvi 48X-20X Internal IDE CD-ROM Drive Users Guide Safety information Antes de instalar este produto, leia as Informações sobre Segurança Pred inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisyLäs säkerhetsinformationen innan du installerar den här produkten Antes de instalar este producto lea la información de seguridadBefore you begin Part 1 Installation and users guideProduct description System requirements Handling instructions«1¬Reserved Back view of the driveFront view of the drive Step 2. Unpacking the drive Installing the driveStep 1. Opening the computer Step 3. Selecting the IDE portStep 4. Setting the configuration jumper Step 5. Mounting the drive in the bayStep 7. Completing the hardware installation Step 6. Attaching the cables to the driveStep 8. Updating your computer configuration Step 9. Installing device driversCaring for the CD-ROM drive Use and care of the driveCaring for a CD Loading a CD To load a CD into a vertically mounted CD-ROM drive do the following Playing an audio CD Using a data CDManually ejecting a CD Windows 95, Windows 98, Windows NT 4.0, Windows 2000, or Windows Me3. Double-click My Computer 1. Click Start--Settings--Control Panel Appendix A. Customizing device driver configuration settingsChanging the Windows 98 and Windows Me device-driver settings Changing the Windows 2000 desktop device driver7. Click the Advanced Settings tab Appendix B. Problem solving Problem descriptionsTo verify that the icon is there do the following Appendix B. Problem solving 1. Click Start -- Settings -- Control Panelb. Click Properties B-4 48X-20X Internal IDE CD-ROM Drive Users Guide The CD cannot be readThe CD does not play sound You receive a common error message v CDR-101v CDR-103 2. Select PropertiesTelephone technical support Appendix C. Help and service informationOnline technical support Canada all other Support 24 hours a day, 7 days a weekCanada Toronto only U.S.A. and Puerto RicoAppendix D. Product warranties and notices Warranty StatementsThe IBM Warranty for Machines WARRANTIES OF ANY KIND Extent of WarrantyItems Not Covered by Warranty OF ANY KINDWarranty Service D-4 48X-20X Internal IDE CD-ROM Drive Users Guide Production StatusLimitation of Liability The IBM Warranty for Machines OF ANY KIND Warranty Service D-6 48X-20X Internal IDE CD-ROM Drive Users GuideProduction Status ASIA PACIFIC AUSTRALIA The IBM Warranty for Machines The following paragraph isPart 2 - Worldwide Country-Unique Terms D-8 48X-20X Internal IDE CD-ROM Drive Users GuideEUROPE, MIDDLE EAST, AFRICA EMEA NEW ZEALAND The IBM Warranty for Machines The following paragraphPEOPLES REPUBLIC OF CHINA Governing Law The following is added to The following terms apply to all EMEA countriesThe following terms apply to the country specified D-11 D-12 48X-20X Internal IDE CD-ROM Drive Users Guide UNITED STATES OF AMERICA Warranty Service The following is added toNORTH AMERICA Notices D-13Trademarks 48X-20X CD-ROM Drive Federal Communications Commission FCC statementD-15 Industry Canada Class B emission compliance statementEuropean Union - emission directive Avis de conformite a la reglementation dIndustrie CanadaDeutsche EMV-Direktive electromagnetische Verträglichkeit Union Européenne - Directive Conformité électromagnétiqueUnion Europea - Normativa EMC D-17Unione Europea - Directiva EMC Conformidad électromagnética D-18 48X-20X Internal IDE CD-ROM Drive Users Guide Page 1P P/N 10K3783 IBMRPart Number 10K3783
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