3.If you can read from a
4.Verify that you are not attempting to write the disc under extreme environmental conditions such as the following:
vlow temperature: 5° C (41° F) or below
vhigh temperature: 45° C (113 °F) or above
vexcessive shock: >0.5 G
vexcessive vibration: >0.1 G
5.Make sure the
You cannot access the
If the
1.Click Start → Settings → Control Panel.
2.Click System.
3.Click the Device Manager tab.
4.
a.Click Hard Disk Controllers on the Device Manager list. Ensure that there are no conflicts with the controller. Ensure that the device status indicates that the controller is working properly.
b.Select
5.Click OK.
6.Restart the computer.
If the device icon is still not present, check cable connections, device jumper settings, and resolve any existing conflicts.
If you have installed Microsoft Media Player 9.x and this problem occurs, follow this procedure:
1.Insert the
2.Open My Computer and Explore the CD-RW Drive.
3.
4.Reboot your computer.
The CD cannot be read.
Take the following actions:
1.The CD might be dirty; clean it as described in “Handling and caring for a CD” on page 8.
Appendix B. Problem solving 19