IBM 48X manual CD cannot be read, Click Start → Settings → Control Panel

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3.If you can read from a CD-RW disc in the CD-RW drive, but not in another optical drive, be sure that a UDF Reader program is installed on the computer that contains the other optical drive. For more information on the UDF Reader program, see “Using the UDF Reader” on page 11.

4.Verify that you are not attempting to write the disc under extreme environmental conditions such as the following:

vlow temperature: 5° C (41° F) or below

vhigh temperature: 45° C (113 °F) or above

vexcessive shock: >0.5 G

vexcessive vibration: >0.1 G

5.Make sure the CD-R session is closed. See “Using the RecordNow software” on page 12 for help. A non-closed audio disc cannot be played in your car or home CD player.

You cannot access the CD-RW drive, or the drive icon does not display (Windows XP)

If the CD-RW drive has been properly installed, there will be an icon for the drive in the My Computer window. If you double-click the My Computer icon and there is no drive icon present in the displayed window, check to see that the drive has been properly installed, and that the configuration jumper has been correctly set. For more information, see “Step 4. Setting the configuration jumper” on page 4. Next, restart your computer. If a drive icon is still not found, continue with the following steps.

1.Click Start → Settings → Control Panel.

2.Click System.

3.Click the Device Manager tab.

4.Double-clickView Devices by Type.

a.Click Hard Disk Controllers on the Device Manager list. Ensure that there are no conflicts with the controller. Ensure that the device status indicates that the controller is working properly.

b.Select CD-RWfrom the Device Manager list. Verify that there is a CD-RW device and that no conflicts exist. The device status will indicate that the device is working properly.

5.Click OK.

6.Restart the computer.

If the device icon is still not present, check cable connections, device jumper settings, and resolve any existing conflicts.

If you have installed Microsoft Media Player 9.x and this problem occurs, follow this procedure:

1.Insert the CD-RW User’s Guide and Software CD.

2.Open My Computer and Explore the CD-RW Drive.

3.Double-click on cdrtlfx.exe

4.Reboot your computer.

The CD cannot be read.

Take the following actions:

1.The CD might be dirty; clean it as described in “Handling and caring for a CD” on page 8.

Appendix B. Problem solving 19

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Contents User’s Guide Page User’s Guide Page Safety Read first Iv 48X/32X/48X Max CD-RW Drive User’s Guide Contents Vi 48X/32X/48X Max CD-RW Drive User’s Guide About this book Installation and user’s guideRegistering your option AppendixesViii 48X/32X/48X Max CD-RW Drive User’s Guide Product description Installation and user’s guideIntroduction Before you begin Software descriptionSystem requirements Handling InstructionsFront view of the drive Product viewsBack view of the drive 1ReservedSetting the configuration jumper Installing the DriveOpening the computer Unpacking the driveMounting the drive in the bay Attaching the cables to the drive Completing the hardware installationUpdating your computer configuration Using CD-R and CD-RW discs Installing the CD-RW drive softwareHandling and caring for a CD Loading a CD Using the driveCaring for the CD-RW drive Ejecting a CD manually Using the softwareClick Make Compatible Open My ComputerIBM RecordNow Using the RecordNow softwarePower requirements Appendix A. Product specificationsPhysical specifications Environmental requirements Drive-performance specificationsWrite/Read speeds Media Speed CompatibilityCreate CD-ROM XA Mode 2 Form 1 and Mode 2 Form 2 or CD-ROM Extended You cannot format a CD-RW disc Appendix B. Problem solvingYou cannot successfully write to a CD-R or CD-RW disc You cannot create a multi-session discYou cannot eject a CD Select For use with record nowOpen My Computer and Explore the CD-RW Drive Click Start → Settings → Control PanelCD cannot be read Your computer will not shut down or stand by Your computer hangs at boot-upThere is no sound from the CD Changing the DMA parameter setting for Windows XP Click Device Manager Enabling DMA for Windows 2000 ProfessionalTelephone technical support Appendix D. Service and SupportOnline technical support 24 48X/32X/48X Max CD-RW Drive User’s Guide Part 1 General Terms What this Warranty CoversWhat this Warranty Does not Cover Exchange of a Machine or Part How to Obtain Warranty ServiceWhat IBM Will Do to Correct Problems Limitation of Liability Your Additional ResponsibilitiesBrazil Part 2 Country-unique TermsAmericas Argentina Canada North AmericaUnited States Asia Pacific AustraliaIndia Hong Kong S.A.R. of China and Macau S.A.R. of ChinaMalaysia JapanNEW Zealand PEOPLE’S Republic of China PRCEUROPE, Middle EAST, Africa Emea SingaporeGoverning Law Following Terms Apply to ALL EU Countries European Union EUSpango Valley Greenock Scotland PA 16 OAH France EgyptIreland GermanyHungary Slovakia Items for Which IBM is Not LiableSouth AFRICA, NAMIBIA, BOTSWANA, Lesotho and Swaziland United KingdomDDS/5 Tape Drive Part 3 Warranty InformationWarranty Period Customer Replaceable Unit ″CRU″ Service Types of Warranty ServiceOn-site Service Courier or Depot Service4Country or Region Telephone Number 42 48X/32X/48X Max CD-RW Drive User’s Guide Appendix F. Notices Avis de conformite a la reglementation d’Industrie Canada Federal Communications Commission FCC statementIndustry Canada Class B emission compliance statement Union Européenne Directive Conformité électromagnétique Deutsche EMV-Direktive electromagnetische VerträglichkeitEuropean Union emission directive Union Europea Normativa EMC Unione Europea Directiva EMC Conformidad électromagnéticaTrademarks 48 48X/32X/48X Max CD-RW Drive User’s Guide Page Part Number 22P7046
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