IBM 48X manual Types of Warranty Service, Customer Replaceable Unit ″CRU″ Service, On-site Service

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A warranty period of 1 year on parts and 1 year on labor means that IBM provides warranty service without charge for parts and labor during the 1 year warranty period.

Types of Warranty Service

If required, IBM provides repair or exchange service depending on the type of warranty service specified for your Machine in the above table and as described below. Warranty service may be provided by your reseller if approved by IBM to perform warranty service. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations, additional charges may apply outside IBM’s normal service area, contact your local IBM representative or your reseller for country and location specific information.

1. Customer Replaceable Unit (″CRU″) Service

IBM will ship CRU parts to you for your replacement. If IBM instructs you to return the replaced CRU, you are responsible for returning it to IBM in accordance with IBM’s instructions. If you do not return the defective CRU, if IBM so instructs, within 30 days of your receipt of the replacement CRU, IBM may charge you for the replacement.

2. On-site Service

IBM or your reseller will either repair or exchange the failing Machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM Machine. The area must be clean, well lit and suitable for the purpose. For some Machines, certain repairs may require sending the Machine to an IBM service center.

3. Courier or Depot Service4

You will disconnect the failing Machine for collection arranged by IBM. IBM will provide you with a shipping container for you to return your Machine to a designated service center. A courier will pick up your Machine and deliver it to the designated service center. Following its repair or exchange, IBM will arrange the return delivery of the Machine to your location. You are responsible for its installation and verification.

4. Customer Carry-In or Mail-In Service

You will deliver or mail as IBM specifies (prepaid unless IBM specifies otherwise) the failing Machine suitably packaged to a location IBM designates. After IBM has repaired or exchanged the Machine, IBM will make it available for your collection or, for Mail-in Service, IBM will return it to you at IBM’s expense, unless IBM specifies otherwise. You are responsible for the subsequent installation and verification of the Machine.

The IBM Machine Warranty worldwide web site at http://www.ibm.com/servers/support/machine_warranties/ provides a worldwide overview of IBM’s Limited Warranty for Machines, a Glossary of IBM

4. This type of service is called ThinkPad EasyServ or EasyServ in some countries.

4048X/32X/48X Max CD-RW Drive: User’s Guide

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Contents User’s Guide Page User’s Guide Page Safety Read first Iv 48X/32X/48X Max CD-RW Drive User’s Guide Contents Vi 48X/32X/48X Max CD-RW Drive User’s Guide Registering your option Installation and user’s guideAbout this book AppendixesViii 48X/32X/48X Max CD-RW Drive User’s Guide Product description Installation and user’s guideIntroduction System requirements Software descriptionBefore you begin Handling InstructionsBack view of the drive Product viewsFront view of the drive 1ReservedOpening the computer Installing the DriveSetting the configuration jumper Unpacking the driveMounting the drive in the bay Attaching the cables to the drive Completing the hardware installationUpdating your computer configuration Installing the CD-RW drive software Using CD-R and CD-RW discsHandling and caring for a CD Loading a CD Using the driveCaring for the CD-RW drive Using the software Ejecting a CD manuallyOpen My Computer Click Make CompatibleUsing the RecordNow software IBM RecordNowPower requirements Appendix A. Product specificationsPhysical specifications Write/Read speeds Drive-performance specificationsEnvironmental requirements Media Speed CompatibilityCreate CD-ROM XA Mode 2 Form 1 and Mode 2 Form 2 or CD-ROM Extended Appendix B. Problem solving You cannot format a CD-RW discYou cannot eject a CD You cannot create a multi-session discYou cannot successfully write to a CD-R or CD-RW disc Select For use with record nowOpen My Computer and Explore the CD-RW Drive Click Start → Settings → Control PanelCD cannot be read Your computer will not shut down or stand by Your computer hangs at boot-upThere is no sound from the CD Changing the DMA parameter setting for Windows XP Enabling DMA for Windows 2000 Professional Click Device ManagerTelephone technical support Appendix D. Service and SupportOnline technical support 24 48X/32X/48X Max CD-RW Drive User’s Guide Part 1 General Terms What this Warranty CoversWhat this Warranty Does not Cover Exchange of a Machine or Part How to Obtain Warranty ServiceWhat IBM Will Do to Correct Problems Your Additional Responsibilities Limitation of LiabilityBrazil Part 2 Country-unique TermsAmericas Argentina United States North AmericaCanada Asia Pacific AustraliaHong Kong S.A.R. of China and Macau S.A.R. of China IndiaNEW Zealand JapanMalaysia PEOPLE’S Republic of China PRCSingapore EUROPE, Middle EAST, Africa EmeaGoverning Law European Union EU Following Terms Apply to ALL EU CountriesSpango Valley Greenock Scotland PA 16 OAH Egypt FranceIreland GermanyHungary South AFRICA, NAMIBIA, BOTSWANA, Lesotho and Swaziland Items for Which IBM is Not LiableSlovakia United KingdomDDS/5 Tape Drive Part 3 Warranty InformationWarranty Period On-site Service Types of Warranty ServiceCustomer Replaceable Unit ″CRU″ Service Courier or Depot Service4Country or Region Telephone Number 42 48X/32X/48X Max CD-RW Drive User’s Guide Appendix F. Notices Avis de conformite a la reglementation d’Industrie Canada Federal Communications Commission FCC statementIndustry Canada Class B emission compliance statement Union Européenne Directive Conformité électromagnétique Deutsche EMV-Direktive electromagnetische VerträglichkeitEuropean Union emission directive Unione Europea Directiva EMC Conformidad électromagnética Union Europea Normativa EMCTrademarks 48 48X/32X/48X Max CD-RW Drive User’s Guide Page Part Number 22P7046
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