IBM 48X manual How to Obtain Warranty Service, What IBM Will Do to Correct Problems

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vany non-IBM products, including those that IBM may procure and provide with or integrate into an IBM Machine at your request.

The warranty is voided by removal or alteration of identification labels on the Machine or its parts.

IBM does not warrant uninterrupted or error-free operation of a Machine.

Any technical or other support provided for a Machine under warranty, such as assistance via telephone with ″how-to″questions and those regarding Machine set-up and installation, is provided WITHOUT WARRANTIES OF ANY KIND.

How to Obtain Warranty Service

If the Machine does not function as warranted during the warranty period, contact IBM or your reseller to obtain warranty service. If you do not register the Machine with IBM, you may be required to present proof of purchase as evidence of your entitlement to warranty service.

What IBM Will Do to Correct Problems

When you call for service, you must follow the problem determination and resolution procedures that IBM specifies. A technician will attempt to make an initial diagnosis of your problem and help you resolve it over the telephone.

The type of warranty service applicable to your Machine is specified in Part 3 - Warranty Information.

You are responsible for downloading and installing designated Machine Code (microcode, basic input/output system code (called ″BIOS″), utility programs, device drivers, and diagnostics delivered with an IBM Machine ) and other software updates from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides.

If your problem can be resolved with a Customer Replaceable Unit (″CRU″) (e.g., keyboard, mouse, speaker, memory, hard disk drive and other easily replaceable parts), IBM will ship these parts to you for replacement by you.

If the Machine does not function as warranted during the warranty period and your problem cannot be resolved over the telephone, through your application of Machine Code or software updates, or with a CRU, IBM or your reseller, if approved by IBM to provide warranty service, will either, at its discretion, 1) repair it to make it function as warranted, or 2) replace it with one that is at least functionally equivalent. If IBM is unable to do either, you may return the Machine to your place of purchase and your money will be refunded.

IBM or your reseller will also manage and install selected engineering changes that apply to the Machine.

Exchange of a Machine or Part

When the warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least

2648X/32X/48X Max CD-RW Drive: User’s Guide

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Contents User’s Guide Page User’s Guide Page Safety Read first Iv 48X/32X/48X Max CD-RW Drive User’s Guide Contents Vi 48X/32X/48X Max CD-RW Drive User’s Guide Installation and user’s guide About this bookRegistering your option AppendixesViii 48X/32X/48X Max CD-RW Drive User’s Guide Installation and user’s guide IntroductionProduct description Software description Before you beginSystem requirements Handling InstructionsProduct views Front view of the driveBack view of the drive 1ReservedInstalling the Drive Setting the configuration jumperOpening the computer Unpacking the driveMounting the drive in the bay Completing the hardware installation Updating your computer configurationAttaching the cables to the drive Installing the CD-RW drive software Using CD-R and CD-RW discsHandling and caring for a CD Using the drive Caring for the CD-RW driveLoading a CD Using the software Ejecting a CD manuallyOpen My Computer Click Make CompatibleUsing the RecordNow software IBM RecordNowAppendix A. Product specifications Physical specificationsPower requirements Drive-performance specifications Environmental requirementsWrite/Read speeds Media Speed CompatibilityCreate CD-ROM XA Mode 2 Form 1 and Mode 2 Form 2 or CD-ROM Extended Appendix B. Problem solving You cannot format a CD-RW discYou cannot create a multi-session disc You cannot successfully write to a CD-R or CD-RW discYou cannot eject a CD Select For use with record nowClick Start → Settings → Control Panel CD cannot be readOpen My Computer and Explore the CD-RW Drive Your computer hangs at boot-up There is no sound from the CDYour computer will not shut down or stand by Changing the DMA parameter setting for Windows XP Enabling DMA for Windows 2000 Professional Click Device ManagerAppendix D. Service and Support Online technical supportTelephone technical support 24 48X/32X/48X Max CD-RW Drive User’s Guide What this Warranty Covers What this Warranty Does not CoverPart 1 General Terms How to Obtain Warranty Service What IBM Will Do to Correct ProblemsExchange of a Machine or Part Your Additional Responsibilities Limitation of LiabilityPart 2 Country-unique Terms Americas ArgentinaBrazil North America CanadaUnited States Asia Pacific AustraliaHong Kong S.A.R. of China and Macau S.A.R. of China IndiaJapan MalaysiaNEW Zealand PEOPLE’S Republic of China PRCSingapore EUROPE, Middle EAST, Africa EmeaGoverning Law European Union EU Following Terms Apply to ALL EU CountriesSpango Valley Greenock Scotland PA 16 OAH Egypt FranceGermany HungaryIreland Items for Which IBM is Not Liable SlovakiaSouth AFRICA, NAMIBIA, BOTSWANA, Lesotho and Swaziland United KingdomPart 3 Warranty Information Warranty PeriodDDS/5 Tape Drive Types of Warranty Service Customer Replaceable Unit ″CRU″ ServiceOn-site Service Courier or Depot Service4Country or Region Telephone Number 42 48X/32X/48X Max CD-RW Drive User’s Guide Appendix F. Notices Federal Communications Commission FCC statement Industry Canada Class B emission compliance statementAvis de conformite a la reglementation d’Industrie Canada Deutsche EMV-Direktive electromagnetische Verträglichkeit European Union emission directiveUnion Européenne Directive Conformité électromagnétique Unione Europea Directiva EMC Conformidad électromagnética Union Europea Normativa EMCTrademarks 48 48X/32X/48X Max CD-RW Drive User’s Guide Page Part Number 22P7046
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