IBM 22P6960 manual Appendix B. Solving problems

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You might have to separately purchase an audio cable for the DVD-RAM/DVD-R drive. If you are using an IBM computer or IBM audio adapter, refer to “Appendix D. Help and service information” on page D-1.

vThe DVD-RAM/DVD-R drive does not operate and will not allow the disc to eject.

Turn off the computer and straighten a large paper clip to form a tool. The straightened end must extend at least 45 mm (1.8 in.). Insert the extended end into the emergency eject hole on the front of the drive (see ″Front view of the drive″ on page 1-3). Push the paper clip until the tray opens. Gently pull out the tray until you can remove the disc.

Appendix B. Solving problems

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Contents IBM DVD-RAM/DVD-R Drive Page Contents Appendix D. Help and service information Safety Read first Vi IBM DVD-RAM/DVD-R Drive User’s Guide Part 2 Appendices Part 1 Installation and user’s guideAbout this book Registering your optionViii IBM DVD-RAM/DVD-R Drive User’s Guide MGI VideoWave Installation and user’s guideProduct description Software descriptionDVD Player Installation requirementsVeritas Drive Letter Access DLA Veritas Simple BackupDrive controls and connectors Handling precautionsBefore you begin Open/Close button Opening the computer Installing the driveUnpacking the drive Setting the configuration jumpers Attaching the cables to the drive Mounting the drive in the bayInstalling the software Completing the hardware installationUsing single-sided and double-sided DVD-RAM/DVD-R media Using the DVD-RAM/DVD-R driveWrite-protecting the cartridge Removing the disc from the cartridge Removing the disc from the cartridgeSecuring a disc in a vertically mounted drive Using the DVD-RAM/DVD-R drive with CDs and DVDsManually ejecting a disc Changing the DVD region code Using the DVD Player softwareBefore using the software Using the DVD PlayerClick Start→Programs→IBM DLA→DLA Toolkit Using Drive Letter Access DLAClick DVD Player Click the General Properties tabMaintaining the DVD-RAM/DVD-R drive Using MGI VideoWaveCaring for the DVD-RAM/DVD-R drive Caring for a CD or DVD16IBM DVD-RAM/DVD-R Drive User’s Guide Physical specifications Appendix A. Product specificationsPower requirements Write speeds Read speedsAppendix B. Solving problems Click Start → Settings → Control Panel Appendix B. Solving problems Disc cannot be read. Take the following actions You receive a common error messageThere is no sound from the disc Appendix B. Solving problems 6IBM DVD-RAM/DVD-R Drive User’s Guide Click Properties Click the Advanced Settings tabEnabling DMA for Windows 2000 Professional Click the Device Manager tabEnabling DMA for Windows NT Telephone technical support Appendix D. Help and service informationSupport 24 hours a day, 7 days a week IBM Warranty for Machines Appendix E. Product warranty and noticesWarranty Statement IBM Statement of Limited WarrantyANY Kind Extent of WarrantyItems Not Covered by Warranty Warranty ServiceLimitation of Liability Americas Brazil Governing LawNorth America CAMBODIA, LAOS, and Vietnam CanadaUnited States Asia Pacific AustraliaIndia Hong Kong and MacauJapan PEOPLE’S Republic of China PRC NEW ZealandEUROPE, Middle EAST, Africa Emea Governing Law Egypt Austria and GermanyIreland FranceItaly United Kingdom Processing date data Electronic emissions notices TrademarksFederal Communications Commission FCC statement Avis de conformite a la reglementation d’Industrie Canada Industry Canada Class B emission compliance statementDeutsche EMV-Direktive electromagnetische Verträglichkeit Union Européenne Directive Conformité électromagnétique European Union emission directiveUnion Europea Normativa EMC Unione Europea Directiva EMC Conformidad électromagnéticaAppendix E. Product warranty and notices 18IBM DVD-RAM/DVD-R Drive User’s Guide Page Part Number 22P6960 1P P/N 22P6960