IBM 22P6969 manual Appendix B. Problem solving

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vIf using RecordNow, select Options->Advanced, and make sure that Burn-Proof is checked.

vTry reducing the write speed to 8x, 6x, or 4x

vMake sure the source and target drives are being operated in DMA mode. See “Appendix C. Customizing the device-driver configuration settings” on page C-1for more information.

Appendix B. Problem solving

B-5

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Contents 24X/10X/40X Max CD-RW Drive Page Iii Safety Read firstIv 24X/10X/40X Max CD-RW Drive User’s Guide Contents Vi 24X/10X/40X Max CD-RW Drive User’s Guide Appendixes Installation and user’s guideAbout this book Registering your optionViii 24X/10X/40X Max CD-RW Drive User’s Guide Introduction Installation and user’s guideProduct description Before you begin Software descriptionSystem requirements Product views Handling InstructionsFront view of the drive Reserved Back view of the driveSelecting an IDE port Installing the DriveOpening the computer Unpacking the driveMounting the drive in the bay Setting the configuration jumperAttaching the cables to the drive Updating your computer configuration Completing the hardware installationInstalling the CD-RW software Using the drive Using CD-R and CD-RW discsCaring for the CD-RW drive Handling and caring for a CDLoading a CD Ejecting a CD manually Using IBM Drive Letter Access DLAOpen My Computer Click Make Compatible Limiting recording speedSelect Properties Start-Programs- IBM RecordNow Using the RecordNow softwarePhysical specifications Appendix A. Product specificationsPower requirements Media Speed Compatibility Drive-performance specificationsEnvironmental requirements Write/Read speedsFeature Specification Page Appendix B. Problem solving You cannot eject a CD You cannot format a CD-RW discYou cannot create a multi-session disc You cannot successfully write to a CD-R or CD-RW discClick Start → Settings → Control Panel There is no sound from the CD CD cannot be readAppendix B. Problem solving 624X/10X/40X Max CD-RW Drive User’s Guide Click Device Manager Click the Device Manager tabClick Properties Click Start-Control PanelEnabling DMA for Windows 2000 Professional Click the Advanced Settings tabEnabling DMA for Windows NT Page 424X/10X/40X Max CD-RW Drive User’s Guide Warranty period Appendix D. Product warranty and support informationService and support Telephone technical support Part 1 General Terms IBM Statement of Limited Warranty Z125-4753-06 8/2000IBM Warranty for Machines Extent of WarrantyWarranty Service Items Not Covered by WarrantyANY Kind Limitation of Liability Canada Part 2 Country-unique TermsAmericas Brazil North AmericaCAMBODIA, LAOS, and Vietnam Asia Pacific AustraliaNEW Zealand Hong Kong and MacauIndia JapanEUROPE, Middle EAST, Africa Emea PEOPLE’S Republic of China PRCGoverning Law Egypt Austria and GermanyFrance Italy IrelandSouth AFRICA, NAMIBIA, BOTSWANA, Lesotho and Swaziland Following item is added to this paragraph United Kingdom1424X/10X/40X Max CD-RW Drive User’s Guide Appendix E. Notices Electronic emission notices TrademarksPage Part Number 22P6969 1P P/N 22P6969