1.If you can read the CD in another CD player or you can see previous sessions, the directory information might be damaged on the volume, making it unreadable. Check the Veritas software online user’s guide for more troubleshooting ideas.
2.You might have a damaged CD-R or CD-RW disc. Try a new CD-R disc or CD-RW disc, or another brand of disc.
3.If you can read from a CD-RW disc in the CD-RW drive, but not in another optical drive, be sure that a UDF Reader program is installed on the computer that contains the other optical drive. For more information on the UDF Reader program, see “Installing the UDF Reader software for Windows 98, Windows ME, Windows NT 4.0, Windows 2000, and Windows XP.” on page 1-13.
4.Verify that you are not attempting to write the disc under extreme environmental conditions such as the following:
vlow temperature: 5° C (41° F) or below
vhigh temperature: 45° C (113 °F) or above
vexcessive shock: >0.5 G
vexcessive vibration: >0.1 G
5.Make sure the CD-R session is closed. See “Using the RecordNow software” on page 1-14for help. A non-closed audio disc cannot be played in your car or home CD player.
You cannot access the CD-RW drive, or the drive icon does not display (Windows XP or Windows 98)
If the CD-RW drive has been properly installed, there will be an icon for the drive in the My Computer window. If you double-click the My Computer icon and there is no drive icon present in the displayed window, check to see that the drive has been properly installed, and that the configuration jumper has been correctly set. For more information, see “Step 4. Setting the configuration jumper” on page 1-6.Next, restart your computer. If a drive icon is still not found, continue with the following steps.
1.Click Start → Settings → Control Panel.
2.Click System.
3.Click the Device Manager tab.
4.Double-clickView Devices by Type.
a.Click Hard Disk Controllers on the Device Manager list. Ensure that there are no conflicts with the controller. Ensure that the device status indicates that the controller is working properly.
b.Select CD-RWfrom the Device Manager list. Verify that there is a CD-RW device and that no conflicts exist. The device status will indicate that the device is working properly.
5.Click OK.