Cisco Systems MCS 7800 Series manual Configuring the Severity Level of System Error Messages

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Chapter 6 Troubleshooting the CTMS System

Configuring the Severity Level of System Error Messages

•To display a defined number of table rows, click the down arrow next to Rows Per Page. Click to highlight and select predetermined amounts.

•If there are multiple pages listing log files, click the First, <Previous, Next>, or Last button to navigate to the desired page.

•To delete one of the error messages, click the radio button to the left of the table entry, and then click Clear.

•To delete all error messages displayed, click Clear All.

Configuring the Severity Level of System Error Messages

To configure the severity level of system level error messages and alarms for specific process areas:

Step 1 Click Log Files under the Troubleshooting folder in the Navigation Pane to open the Log Files window. Figure 6-3shows the Log File Screen.

Figure 6-3

Log Files Screen

Step 2 At the top of the Log Files screen, there is a table listing the following CTMS system processes:

•CCS

•Conference Manager

•Execution Manager

•Media Processor

•Switching

To the left of each process is a drop-down list, listing the following severity levels:

•OFF

 

Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide

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OL-12586-02

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Contents Americas Headquarters Customer Order Number Text Part Number OL-12586-02Page N T E N T S Configuring and Editing SIP Profile Settings Benefits OL-12586-02 Feature Benefit General DescriptionSystem Requirements New in Ctms ReleaseIncrease in the Number of Supported Segments Preface OL-12586-02 Contents OverviewAdministrative Roles User InterfaceHeader System StatusSystem Information Content AreaNavigation Pane Configuring Cisco Unified Communications Manager for Ctms Prerequisites Logging into the Unified CM Administration ApplicationCreating a SIP Trunk Security Profile Field Required Setting Device Information Field Required SettingCreating a SIP Trunk Configuring a Route Pattern Field Required Setting Pattern DefinitionInstalling Ctms Administration Software Installing the Ctms Administration Software OL-12586-02 OL-12586-02 Configuring Ctms Administration Software System Settings Editing IP SettingsEditing Access Settings 2shows the Access Settings screenConfiguring and Editing QoS Settings 3shows the QoS Settings screenSystem Settings window Setting Setting Configuring and Editing Resource Management Field or Button SettingConfiguring and Editing Snmp Settings CuvcConfiguration area SnmpRestarting Ctms 6shows the Restart Ctms screenCisco Unified Communications Manager Settings Importing and Exporting FilesConfiguring and Editing Unified CM Settings Configuring and Editing SIP Profile SettingsSIP Profile Settings Configuring and Editing Cisco TelePresence Manager Settings Configuring and Editing Access Management 11shows the Access Management screen11 Access Management Field DescriptionEnter settings as described in Table Edit User Settings 13shows the Software Upgrade screen Upgrading Software VersionTo disable interface failover To enable interface failoverInterface Failover OL-12586-02 Defining and Editing Default Settings Managing MeetingsDefault Settings Creating and Editing Static Meetings 2shows the Static Meetings screenTo create or edit a static meeting New Static Meetings Settings Field or Button Ad Hoc Meetings Creating and Editing Ad Hoc MeetingsHoc Meeting window Ad Hoc MeetingsCreating and Editing Meeting Templates Hoc Meetings window Meeting TemplatesMeeting Templates Settings Viewing Scheduled Meetings 6shows the Scheduled Meetings screenViewing and Editing Active Meetings Active Meetings ScreenActive Meetings Settings Viewing and Editing Active Meetings Field Description Troubleshooting the Ctms System Viewing Ctms Alarms and System Error Messages Troubleshooting WindowOFF Configuring the Severity Level of System Error Messages Crit Error Warn Info Debug DEBUG2 DEBUG3 Filtering the Log File Table ListingsTroubleshooting Specific Issues Downloading Log FilesProblem Possible Solutions OL-12586-02 Monitoring Ctms System Processes Monitoring System Status Monitoring and Restarting System Processes FieldViewing Call Statistics Call Statistics ScreenAudio Statistics Video StatisticsRoom Testing Room Testing Screen Monitoring Ctms System Processes Room Testing Interoperability with Legacy Video Conferencing Devices How Cisco TelePresence Interoperability WorksCisco TelePresence Interoperability From CTS/CTMS to Cuvc Benefits CaveatsUnified CM Software Requirements Cuvc Software and Hardware RequirementsCTS Endpoint Software Requirements Configuring Cisco TelePresence Interoperability Creating a SIP Trunk Security ProfileCreating a SIP Trunk Configuring Cuvc for Cisco TelePresence Interoperability Field RequiredSIP Configuration Screen H.323 Configuration Screen Check the Allow conference to grow over guaranteed value box Configuring Ctms for Cisco TelePresence Interoperability Creating Static Meetings in Ctms for InteroperabilitySetting Setting Troubleshooting Cisco TelePresence Interoperability Introduction Tables of ContentsStarting a CLI Session CLI Command Basics Ctms CLI CommandsEnding a CLI Session Page Cisco TelePresence System Release 1.4 Administrator’s Guide Syntax Description Command Modes Command History Release ModificationsUsage Guidelines Examples Related Commands CommandDescriptionSyntax Description Command Modes Command History Adminmedia GetDSCPMedia GetDSCP Media GetDSCPSet badepdetect enable disable Enable DisableAdminset badepdetect disable Set badepdetectSet commandcount Set commandcount enable disable EnableSet logging Enables or disables logging feature Adminset commandcount enableCommand Description Set conferenceterminationSet conferencetermination true false ShowSet cuvcdialrepeatinterval Admin set cuvcdialrepeatintervalSet cuvcdialrepeatinterval number Set cuvcdialrepeattime Admin set cuvcdialrepeattimeSet cuvcdialrepeattime number Set damping Command Modes Command HistorySyntax Description Set feedbackwaitbasetime Adminset feedbackwaitbasetimeSet feedbackwaitbasetime value Admin set holdresume true Set holdresumeSet holdresume true false TrueAdmin set lateendmins Set lateendminsSet latenedmins value Release ModificationsSet logging enable disable Enable Enables logging Disable Disables loggingAdminset logging enable Set loggingAdminset network dns primary Set network dnsSet network dns primary address secondary address Set network ip eth0Reboots after you execute this command Adminset network ip eth0 192.168.1.5Set network ip eth0 Set network ip eth0 addressSet password admin Set password adminCommandModifications Related Commands DescriptionSet timezone Adminset timezone PacSet timezone timezone Adminshow account Name = test, Privilege = Show accountShow account AccountAdminshow active conference Show active conferenceShow active conference 9059578056Set badepdetect Enables or disabled bad endpoint detection Adminshow badepShow badep Show badepShow conferencetermination Admin show conferenceterminationShow conferencetermination Show cuvcdialrepeatinterval Admin show cuvcdialrepeatintervalShow cuvcdialrepeatinterval Use this command to view configured Cuvc redial retry value Adminshow cuvcdialrepeattimeShow cuvcdialrepeattime Show cuvcdialrepeattimeCommandDescriptions Set damping Sets damping values for switchingAdminshow damping s Show dampingShow details Adminshow details conferenceShow details conference participant Show dscp packet Adminshow dscp packetShow dscp packet Adminshow feedbackwaittime Show feedbackwaittimeSet feedbackwaittime confid number SetAdminshow feedbackwaitbasetime Show feedbackwaitbasetimeShow feedbackwaitbasetime Current Feedback wait base time is 250 msShow firewall list Show firewall list detail page file nameDetail File nameUdp Anywhere Udp dptsunrpc Udp Anywhere Udp dpt1502 Show hardware Show hardwareAdminshow holdresume Show holdresumeShow holdresume Set holdresumeAdminshow latenedmins Show lateendminsShow lateendmins Set lateendminsShow logins Show logins numberCommand was first documented Adminshow loginsShow myself Show myselfShow network all Show network allNetwork all Stream Connected Show network eth0 Adminshow network eth0Show network eth0 Adminshow network failover Show network failoverAdminshow network ipconntrack Show config allShow network ipconntrack Show network maxipconntrack Adminshow network maxipconntrackShow network maxipconntrack Show network route RouteAdminshow network status Adminshow network status search cisco.comShow network status Show network status search nameShow packages Adminshow packages active kernelShow packages active name active * inactive name inactive Show rtpsleep Adminshow rtpsleepShow rtpsleep Show statistics all conference confid Show statisticsAll Shows statistics for all conferences 001 16ca4011 101 Show status Adminshow statusShow status Buffers 68972K Total Free Used Disk/active 4032124K 2117232K Show threshold Show thresholdThreshold Show timezone config list Show timezoneSet timezone Defines a new timezone Show version Adminshow version activeShow version active inactive Show workingdir Adminshow workingdirShow workingdir Utils remoteaccount enable disable Adminutils remoteaccount enableUtils remoteaccount Utils remoteaccount Creates a remote accountUtils remoteaccount create Adminutils remoteaccount create ciscotechUtils remoteaccount create name Adminutils remoteaccount status Utils remoteaccount statusUtils remoteaccount status Utils remoteaccountUtils system restart Utils system restartSystem Utils system shutdown Utils system shutdownUtils system switch-version Utils system switch-versionAdminutils system switch-version OL-12586-02

MCS 7800 Series specifications

The Cisco Systems MCS 7800 Series is designed to provide advanced unified communications and call processing solutions for businesses of all sizes. These servers are part of Cisco's extensive portfolio, aimed at delivering reliable and scalable collaboration services. The MCS 7800 Series is particularly known for its ability to support Cisco Unified Communications Manager (CUCM), which is central to managing voice, video, messaging, and presence services across organizations.

One of the standout features of the MCS 7800 Series is its robust hardware architecture. It comes equipped with multi-core processors that ensure high performance and responsiveness, enabling organizations to handle substantial call volumes and maintain seamless communication. With support for both virtualized and non-virtualized deployments, the MCS 7800 Series can easily fit into various IT environments, making it a flexible choice for enterprises.

In terms of technology, MCS 7800 servers leverage redundancy and high availability to minimize downtime. This is critical for mission-critical applications where communication reliability is paramount. Features such as RAID configurations for data protection and hot-swappable components contribute to system resilience while ensuring continuous operation during upgrades or maintenance.

Security is another cornerstone of the MCS 7800 Series. Cisco incorporates advanced security measures across its communications platforms, including encryption for voice traffic, robust authentication, and secure access controls to ensure that sensitive information remains protected.

Scalability is also a key characteristic of the MCS 7800 Series. Organizations can easily scale their deployments from small to large setups seamlessly, allowing them to grow as their communication needs evolve. Support for a variety of licensing and deployment options enables businesses to choose a configuration that best suits their operational requirements.

The MCS 7800 Series supports an array of collaboration tools, enhancing productivity and improving user experiences. Features such as voice mail, video conferencing, and mobility services are integrated to offer a comprehensive suite of communication capabilities.

Furthermore, Cisco's commitment to software updates ensures that the MCS 7800 Series keeps pace with evolving technological standards and user needs. Regular updates enable organizations to benefit from the latest features and security enhancements, ensuring long-term investment protection.

Overall, the Cisco Systems MCS 7800 Series serves as a powerful, flexible, and secure foundation for modern enterprise communication, making it an ideal choice for organizations looking to enhance their collaboration capabilities.
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