Useful Information
Error messages
If the unit detects a problem, one of the following messages is shown on the handset display.
Display message | Cause/solution |
|
Busy | L The called handset or base unit is in use. |
|
| L Privacy mode is on for the call you tried to join | |
| (page 34). |
|
| L Other units are in use and the system is busy. | |
| Try again later. |
|
| L The line is in use. Wait until ior S |
|
| disappears from the handset display. |
|
Free calls! Plug | L Confirm the Ethernet cable is properly |
|
internet cable. | connected (page 17). |
|
www.joip.com | L Check the base unit’s IP address using the |
|
| handset: {MENU} i{#}{5}{0}{1} |
|
| If necessary, change the base unit’s static IP | |
| address (page 29). |
|
| L Check your network devices’ (router, modem, | |
| etc.) connections. If the connections are made | |
| properly but the problem persists, check your | |
| network devices’ (router, modem, etc.) |
|
| settings. |
|
| L If you cannot access Internet Web pages |
|
| using your computer, check to see if your |
|
| Internet service provider is having connection | |
| issues in your area. |
|
| L Check your device connections with the |
|
| installation instructions (page 17). The order | |
| in which you turn on the devices is important. | |
| L Many installation issues can be resolved by |
|
| resetting all the equipment. First, shut down | |
| your modem, router, base unit, and computer. | |
| Then turn the devices back on one at a time in | |
| this order: modem, router, base unit, |
|
| computer. |
|
| L For more troubleshooting help, visit |
|
| www.joip.com or contact the Aservice |
|
| provider. |
|
| L You have not received the Anumber. |
|
| Install the base unit to your local network |
|
| (page 17, 28). |
|
|
|
|
For product assistance, visit www.globarange.com | 79 | |
For Aassistance, visit www.joip.com |
| |
