Useful Information
STATUS indicator
Problem | Cause/solution |
The STATUS indicator | L An IP address may not have been acquired or |
continues flashing in amber. | the static IP address is not appropriate. Check |
| the base unit’s IP address using the handset: |
| {MENU} i{#}{5}{0}{1} |
| – If necessary, change the base unit’s static |
| IP address (page 29). |
| – If an IP address was not acquired, check |
| your network devices’ (router, modem, etc.) |
| connections. If the connections are made |
| properly but the problem persists, check |
| your network devices’ (router, modem, etc.) |
| settings. |
| L Many installation issues can be resolved by |
| resetting all the equipment. First, shut down |
| your modem, router, base unit, and computer. |
| Then turn the devices back on one at a time in |
| this order: modem, router, base unit, |
| computer. |
| L If you cannot access Internet Web pages |
| using your computer, check to see if your |
| Internet service provider is having connection |
| issues in your area. |
| L For more troubleshooting help, visit |
| www.joip.com or contact the Aservice |
| provider. |
The STATUS indicator flashes | L Unplug the base unit’s AC adaptor to reset the |
in amber rapidly although the | unit, then reconnect the AC adaptor. If the |
IP address was acquired. | STATUS indicator is still flashing in amber |
| rapidly, there may be a problem with the base |
| unit hardware. Contact Panasonic service |
| personnel. |
The STATUS indicator lights in | L The base unit’s IP address may conflict with |
amber although the Ethernet | the IP addresses of other devices on your |
cable is connected properly. | local network. Check the base unit’s static IP |
| address using the handset: {MENU} i |
| {#}{5}{0}{1}, then check the IP addresses |
| of the other devices on your local network. If |
| necessary, change the base unit’s static IP |
| address (page 29). |
84For product assistance, visit www.globarange.com
For Aassistance, visit www.joip.com
