Useful Information
104
For product assistance, visit www.globarange.com
For A assistance, visit www.joip.com
Customer services

A customer support

A is the VoIP service provided by deltathree, Inc. for this phone. If you cannot
make or receive internet calls or if you are experiencing any other issues with your
VoIP telephone services, please contact A customer support:
In case of replacing your GLOBARANGE phone, you will need to contact A
Support Centre in order to transfer your A number and account information to the
new phone.
You will not be able to use your A account on the new phone unless you contact
A Support Centre. For more information, please go to the Support section of the
Member Centre using your A number and password at www.joip.com
If you are experiencing any difficulty with your phone’s functions or features, please
contact Panasonic.

Panasonic customer support

A is the VoIP service provided by deltathree, Inc. for this phone. If you cannot
make or receive internet calls or if you are experiencing any other issues with your
VoIP telephone services, please contact A customer support. If you are
experiencing any difficulty with your phone’s functions or features, please contact
Panasonic as follows.
LVisit www.joip.com or send an email to support@joip.com
LCall *JOIP (*5647) from your GLOBARANGE phone using the IP line.
LCall 1-888-654-JOIP (1-888-654-5647) using the landline.
FOR PRODUCT OPERATION ASSISTANCE, please contact:
Our Customer Care Centre: Telephone #: (905) 624-5505
1-800 #: 1-800-561-5505
Fax #: (905) 238-2360
Email link: “Contact Us” on www.panasonic.ca
FOR PRODUCT REPAIRS, please locate your nearest Authorized Servicentre at
www.panasonic.ca :
Link : “ServicentresTM locator” under “Customer support”
GT15xxC.book Page 104 Tuesday, July 24, 2007 7:17 PM