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Panasonic BB-GT1500C, BB-GT1502C, BB-GT1540C Troubleshooting

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Useful Information

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For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

Troubleshooting

General use

Problem Cause/solution

The unit does not work. LMake sure the bat tery is installed correctly

and fully charged (page 18, 20).

LCheck the connections (page 17).

LUnplug the base unit’s AC adaptor to reset the

unit. Reconnect the adaptor and try again.

LThe handset has not been registered to the

base unit. Register the handset (page 76).

l I cannot hear a dial tone

for the IP line.

LConfirm the Ethernet cable is properly

connected (page 17).

LYou have not agreed to the Terms of Use for

the A services. To use the A IP line, you

need to agree to it using the handset (page

18).

LCheck the base unit’s IP address using the

handset: {MENU} i {#}{5}{0}{1}

If necessary, change the base unit’s static IP

address (page 29).

LCheck your network devices’ (router, modem,

etc.) connections. If the connections are made

properly but the problem persists, check your

network devices’ (router, modem, etc.)

settings.

LMany installation issues can be resolved by

resetting all the equipment. First, shut down

your modem, router, base unit, and computer.

Then turn the devices back on one at a time in

this order: modem, router, base unit,

computer.

LIf you cannot access Internet Web pages

using your computer, check to see if your

Internet service provider is having connection

issues in your area.

LFor more troubleshooting help, visit

www.joip.com or contact the A service

provider.

GT15xxC.book Page 82 Tuesday, July 24, 2007 7:17 PM

Contents

Main Page Product information Notable feature differences between models BB-GT1500 BB-GT1502 BB-GT1540 - With answering system - Base unit dial keypad How the GLOBARANGE phone works Page Feature highlights System requirements Accessory information Included accessories Additional/replacement accessories Expanding your phone system Symbols used in these operating instructions Important safety instructions WARNING: CAUTION: For best performance Security caution Controls (Base unit) BB-GT1500/BB-GT1502 BB-GT1540 AB DC FE Bottom view M NK O PQ T U R Controls (Handset) Installation Connecting to a landline and the Internet (IP line) 1 2 3 4 5 6 7 C E Connecting the AC adaptor (BB-GT1502) joip:#1001060429 Battery charge Battery charge Charge contacts Battery replacement Understanding the indicators on the base unit TEL indicator/IP indicator STATUS indicator Page Page Displays Base unit display items Handset display items Handset menu icons Setting the unit before use IP/TEL line selection 1 Configuring the Internet connection settings 1 2 1 2 Making calls Using the handset N 1 1 2 3 Answering calls Using the handset N 1 2 Useful features during a call MUTE button N FLASH button N For Call Waiting service users N Temporary tone dialing (for rotary/pulse service users) k N Handset clarity booster N 1 2 Call share N Call privacy N 1 2 Using the other line, conference call N 1 2 3 Making calls Using the base unit f 1 2 3 4 Answering calls Useful features during a call HOLD button f MUTE button f FLASH button f For Call Waiting service users f Temporary tone dialing (for rotary/pulse service users) k f Call share f Using the other line, conference call f 1 2 Making internet calls using your cellular phone 1 2 3 4 5 Handset phonebook Adding items to the handset phonebook 1 2 3 9 4 5 Finding and calling a handset phonebook item 3 2 3 4 Page Base Unit Speed Dialer Base unit speed dialer Adding phone numbers to the speed dialer 1 2 3 4 1 2 Using Call Display service Ringer ID/Light-up ID N Visual Call Waiting service N For Call Waiting Deluxe service users k N 1 2 Example: Caller list Viewing the caller list and calling back N 1 2 3 Editing a callers phone number before calling back k N 1 Page Programmable settings Programming by scrolling through the display menus N 1 2 ( 3 4 Page ( Page Programming using the direct commands N 1 2 3 4 Page Page Adjusting the handset ringer tone N 1 2 3 Page Page Page Answering system Memory capacity Turning the answering system on f 1 2 Greeting message Listening to messages using the base unit Operating the answering system 1 2 Listening to messages using the handset 1 2 1 2 Voice memo Recording a voice memo f 1 2 Remote operation Using the answering system remotely 1 2 3 4 Remote commands Turning on the answering system remotely 1 2 Skipping the greeting message to leave a message Answering system settings Remote code N 1 2 Ring count N 1 2 3 Page Voice Mail Service Using Voice Mail service Voice Mail (VM) tone detection k Page Intercom features between handsets Intercom calls 2 3 1 2 Intercom features between the handset and base unit Intercom calls 2 3 2 3 1 2 1 2 1 3 Transferring calls, conference calls 1 2 1 2 Using A service features Importing downloaded phonebook items to the handset N 1 2 3 Importing downloaded ringtones to the handset N 1 2 3 A text messages N 1 2 3 1 Page Belt clip Wall mounting for charger B A 1 Additional accessories Headset (optional) Wall mounting (optional) Registering a handset 1 IP RESET button 1 2 3 Page Error messages Page Page Troubleshooting Page Page Page Page Page Page Page Industry Canada Notices and other information Page Open Source Software Page Page Page Page Page Page Page Page Page Specifications Warranty Customer services A customer support Panasonic customer support Attach your purchase receipt here. Index Index Index PQQX15939YB