Call Display Problem Cause/solution | Panasonic BB-GT1500C specs

Useful Information

Call Display

Problem	Cause/solution
The handset does not display	L You have not subscribed to Call Display.
the caller’s name and/or phone	kContact your landline service provider
number.	to subscribe.
	lVisit www.joip.com or contact the A
	service provider to subscribe.
	L The caller requested not to send caller
	information (page 43).
	L kThe name display service may not be
	available in some areas. Contact your landline
	service provider for details.
	L kIf your unit is connected to any
	additional telephone equipment such as a Call
	Display box or cordless telephone line jack,
	disconnect the unit from the equipment and
	plug the unit directly into the wall jack.
	L kGenerally, caller information is
	displayed from the 2nd ring.
	L kIf your base unit is connected to a
	landline with DSL service, we recommend
	connecting a noise filter between the base
	unit and the telephone line jack. Contact your
	DSL provider for details.
	L kOther telephone equipment may be
	interfering with this unit. Disconnect the other
	equipment and try again.
I cannot access the caller list.	L Someone is viewing the caller list from
	another handset.
kI cannot dial the phone	L The phone number you dialed might have
number edited in the caller list.	been edited incorrectly (for example, the long
	distance “1” or the area code is missing). Edit
	the phone number with another pattern (page
	45).
kThe 2nd caller’s	L In order to use Call Display, Call Waiting, or
information is not displayed	Visual Call Waiting, you must first contact your
during an outside call.	landline service provider and subscribe to the
(Visual Call Waiting feature	desired service. After subscribing, you may
does not function.)	need to contact your landline service provider
	again to activate this specific service, even if
	you already subscribed to both Call Display
	and Visual Call Waiting services.

88For product assistance, visit www.globarange.com

For Aassistance, visit www.joip.com

Image 88

Panasonic BB-GT1500C, BB-GT1540C, BB-GT1502C operating instructions Call Display Problem Cause/solution

Contents

BB-GT1502C BB-GT1540C Operating InstructionsGlobal VoIP Telephone Call Display Service Voice Mail ServiceIntercom Features Service Notable feature differences between models Product information Public Switched Telephone Network Landline Pstn line What is A/Anumber?How the Globarange phone works Pstn Trademarks System requirements Feature highlightsDescription Included accessories Accessory informationAccessory item Quantity BB-GT1500 BB-GT1502 BB-GT1540 Additional/replacement accessories Accessory item Order numberExpanding your phone system Handset optional BB-GTA150C Symbols used in these operating instructions Symbol MeaningExample Ringer ID Example V/ Off Important safety instructions Battery InstallationMedical For best performance Base unit location/avoiding noiseEnvironment Routine care Security caution IP Reset Controls Base unitBB-GT1500/BB-GT1502 Handset LOCATOR*1 BB-GT1540 Answer onLocator Intercom Auto Program Greeting Check Redial Pause Controls HandsetOFF Hold Intercom TEL LAN Charge the battery Install the batteryAgree to the ATerms of Use Check for Internet access Connecting the AC adaptor BB-GT1502 For DSL service users k Battery charge Battery charge Battery replacement Understanding the indicators on the base unit TEL indicator/IP indicatorStatus indicator Status Meaning Amber Base unit’s IP address may conflict with the IP OFF Displays Base unit display itemsHandset display items Displayed Meaning item Menu Menu/feature Icon Handset menu iconsJoip Phonebook Setting the unit before use Dialing mode kNDisplay language N Voice guidance language N Configuring the Internet connection settings IP/TEL line selection Default AddressSubnet Mask Confirming your Anumbers N OFF Making calls Using the handset NRedial Answering calls Useful features during a callHold button N For Call Waiting service users Temporary tone dialing for rotary/pulse service usersMute button N Flash button N Call share N Using the other line, conference call NCall privacy N Adjusting the speaker volume Using the base unit fRedialing the last number dialed Mute button f Hold button fFlash button f Call share f Using the other line, conference call fHold Making internet calls using your cellular phone Turning this feature on or off Handset phonebook Adding items to the handset phonebookSet Ringer ID Select Finding and calling a handset phonebook item Editing items in the handset phonebookRinger ID No Light Erasing items in the handset phonebook Chain dialCopying handset phonebook items Erase all items Base unit speed dialer Adding phone numbers to the speed dialerCalling someone with the speed dialer Program Using Call Display service Call Display features NRinger ID/Light-up ID N Missed calls N Visual Call Waiting service N For Call Waiting Deluxe service users kN Viewing the caller list and calling back N Caller listEditing a caller’s phone number before calling back Erasing caller information N 321-5555Example TEL Erasing a selected item CID Programmable settings Programming by scrolling through the display menus NHandset Menu Main menu Sub-menu BB-GT1540 Main menu Sub-menu Voice prompt*1 Customer Web site Support Software version*1 Programming using the direct commands N Volume Colour1Colour2 Colour3 Multicolour Ringer tone Time adjustment*1 *3 IP settings*1Set line mode*1 *2 Caller IDauto Adjusting the handset ringer tone N Alarm N Changing the handset name NOff Once Setting the flash time kN Adjusting the base unit ringer volume BB-GT1540 fCancel Updating the base unit software N Setting the base unit ringer tone BB-GT1540 f Answering system Memory capacityTurning the answering system on f Turning the answering system off Press Answer on Listening to messages using the base unit Greeting message Listening to messages using the handset Operating the answering systemStop Erase Voice memo Settings menuRecording a voice memo f Remote operation Using the answering system remotelyVoice guidance Turning on the answering system remotely Remote commandsSkipping the greeting message to leave a message Answering system settings For Voice Mail service subscribersRemote code N Ring count N Message alert N Caller’s recording time NCall screening N Using Voice Mail service Voice Mail VM tone detectionVoiceMailTEL and/or VoiceMailjoip indicates the messages received by a Turning VM tone detection on/off N Intercom features between handsets Intercom callsTransferring calls, conference calls Auto intercom/Room monitor Intercom features between the handset and base unit Answering an intercom call using auto intercomMonitoring audio in a room Making an intercom call Handset Monitoring audio in a room using auto intercom Base unit Answering an intercom call Handset Transferring calls, conference CallsTo complete the transfer To make a conference call Using Aservice features Importing downloaded phonebook items to the handset NImporting downloaded ringtones to the handset N Import phonebook Atext messages N Size of message Maximum Number MessagesErasing a Atext message Select iOFF Erasing all Atext messages Joip service menu N Select iOFF Turning the Atext message alert on/off Wall mounting for charger Belt clipTo attach the belt clip To remove the belt clip Additional accessories Registering a handsetHeadset optional Wall mounting optional Deregistering a handset IP Reset buttonBase unit BB-GT1540 Useful Information Error messages Display message Cause/solutionBusy Free calls! Plug Error Unit Invalid settingFailed Incomplete No items stored No link to base. MoveCloser to base, try Again Troubleshooting General use Problem Cause/solution Problem Cause/solution Status indicator Problem Cause/solution Programmable settings Problem Cause/solution Battery recharge Problem Cause/solution Making/answering calls, intercom Problem Cause/solution Other units are in use and the system is busy Call Display Problem Cause/solution Aservice features Problem Cause/solution Industry Canada Notices and other information RF Exposure Warning Open Source Software Useful Information Useful Information Useful Information License Issues Purpose are DISCLAIMED. in no Event Shall the OpenSSL Useful Information Useful Information Useful Information 101 Specifications Warranty Panasonic Product Limited WarrantyWarranty Service If YOU Ship the Product to a Servicentre Customer services Call 1-888-654-JOIP 1-888-654-5647 using the landlineAcustomer support Panasonic customer support Attach your purchase receipt here Index 107 PQQX15939YB CM0507SY2077 Copyright