Voice Mail Service
Using Voice Mail service
This unit is compatible with Voice Mail services offered by your landline service provider and A. After you subscribe to these services, the Voice Mail system of your service provider will answer calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your Voice Mail service provider, not your telephone.
L kPlease contact your landline service provider for details.
L lPlease visit www.joip.com or contact the Aservice provider for details.
Important:
L To use the Voice Mail service rather than the unit’s answering system, turn off the answering system (page 58).
Voice Mail message indication The unit lets you know that you have new Voice Mail messages in the following ways:
–The VM indicator on the base unit flashes.
–“VoiceMail:TEL” and/or
“VoiceMail:joip” are displayed on the handset. “VoiceMail:TEL” indicates the messages received by your landline service provider.
“VoiceMail:joip” indicates the messages received by A.
–The message indicator on the handset flashes slowly if the message alert feature is turned on (page 67).
k
To listen to your Voice Mail messages received by your landline service
provider, you must dial the service provider’s Voice Mail access number. L If your Voice Mail service uses Voice
Mail tones and the message is over 3 minutes long, the handset may not indicate new messages.
l
To listen to your Voice Mail messages received by A, access the AVoice Mail from the Aservice menu using the handset (page 74).
Note for kand l:
L If the handset or base unit still indicates there are new messages even after you have listened to all new messages, turn it off by pressing and holding {OFF} on the handset until a beep sounds.
Voice Mail (VM) tone detection
k
Your landline service provider sends special signals (sometimes called “Voice Mail tones” or “stutter tones”) to the unit to let you know you have new Voice Mail messages. If you hear a series of dial tones followed by a continuous dial tone after you press {TEL}, you have new Voice Mail messages. Minutes after you hang up a call or after the phone stops ringing, your unit will check the phone line to see if new Voice Mail messages have been recorded.
Turn this feature off when:
–you do not subscribe to Voice Mail service.
–your landline service provider does not send Voice Mail tones.
–your phone is connected to a PBX.
If you are not sure which setting is required, consult your landline service provider.
66For product assistance, visit www.globarange.com
For Aassistance, visit www.joip.com
