Making/Answering Calls (Base Unit)
Useful features during a call
Available model:
HOLD button f
This feature allows you to put an outside call on hold.
Press {HOLD} during an outside call. L To release hold, press the flashing
{TEL} or {IP}.
L A handset user can take the call by pressing {TEL} or {IP}.
Note:
L While an outside call is on hold, the TEL indicator or IP indicator on the base unit flashes.
L If a call is kept on hold for more than 9 minutes, an alarm tone starts to sound. After 1 additional minute on hold, the call is disconnected.
LkIf another phone is connected to the same line (page 19), you can also take the call by lifting its handset.
MUTE button f
While mute is turned on, you can hear the other party, but the other party cannot hear you.
To mute your voice, press {MUTE}. L To return to the conversation, press
{MUTE} or {s}.
FLASH button f
k
Pressing {FLASH} allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services.
Note:
L To change the flash time, see page 56.
l
Pressing {FLASH} allows you to use optional services from A. Visit www.joip.com or contact the A service provider for details.
Making another call on the IP line: While you are talking with an outside caller, you can make a 2nd call on the same line by pressing {FLASH} then dialing.
L The 1st call is put on hold.
L To hang up the 2nd call, press {s}. The alarm tone starts to sound. Press {IP} to talk with the 1st caller again. If you do not press {IP}, the alarm tone sounds for 1 minute and the 1st call is disconnected.
You can combine the calls to make a conference call by pressing {FLASH} again after the 2nd call is connected.
L To hang up the 2nd call and talk with the 1st caller, press {FLASH}.
L To hang up both lines, press {s}.
For Call Waiting service users
f
Call Waiting service is provided by your landline service provider and A. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. Press {CALL WAIT} to answer the 2nd call.
LTo switch between calls, press {CALL WAIT}.
Note:
L kPlease contact your landline service provider for details.
36For product assistance, visit www.globarange.com
For Aassistance, visit www.joip.com
