Troubleshooting

Operation

Symptom

Cause and remedial action

Reference

pages

 

 

 

When the pan-tilt head is not being used

 

 

Are the DC cable provided with the unit and the designated AC adapter

P.18,

 

connected?

P.24 to 26

No power

Has the POWER switch of the AC adapter been set to the ON position?

 

 

 

When the pan-tilt head and controller are being used

 

 

 

 

Has all the equipment been connected properly?

P.27 to 38

 

Has the power of the pan-tilt head and controller been turned on?

 

 

 

Refer to the Operating Instructions of the pan-tilt head or the controller.

 

 

 

 

 

Has the unit’s power been turned on?

 

 

If the unit’s power indicator LED is off, it means that no power is being

P.18

 

supplied to the unit.

 

 

 

 

Cannot operate

Is the unit connected to the pan-tilt head and controller properly?

P.17,

Has the power of the pan-tilt head and controller been turned on?

using the controller

P.24 to 26

Refer to the Operating Instructions of the pan-tilt head or the controller.

 

 

 

 

 

 

Has the unit or the system connected to the unit been selected correctly

 

 

using the CONTROL button on the controller?

P.39 to 48

 

Refer to the Operating Instructions of the controller.

 

 

 

 

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Image 93
Panasonic AW-HE870N operating instructions Troubleshooting, No power, Cannot operate, Using the controller