Lens, Cannot display, Menus | Panasonic AW-HE870N guide

Troubleshooting

	Symptom	Cause and remedial action	Reference
	Symptom	Cause and remedial action	pages
			pages
		 It may be necessary to upgrade the version of the controller so that the
		controller will support the unit.	—
	Cannot operate	 Consult with your dealer.

		 When the AW-RP400 pan-tilt control panel and the AW-CB400 remote
	using the controller
		operation panel are used in combination, a setting that prohibits the	—
		operation of one of these units may have been selected.	—
		operation of one of these units may have been selected.
		 Refer to the Operating Instructions of the controller.

	Cannot operate the	 Check that the unit and lens have been connected properly.	P.19, P.52
		 Check that the iris selector switch on the lens is set to AUTO.	P.19, P.52

	lens
	lens	 Is the designated lens being used?	P.19
		 Is the designated lens being used?	P.19

		 Has OFF been set for the character output selection of the output
		connected to the monitor?	P.69, P.85
		 Check the character output selection. Even if OFF is selected, characters are	P.69, P.85
	Cannot display the
	Cannot display the	displayed in all outputs for up to one minute after operation has been started.
	menus
	menus	 When the pan-tilt head and controller are being used	P.17,
		 When the pan-tilt head and controller are being used
		 Is the unit connected to the pan-tilt head and controller properly?
			P.24 to 26
		 Refer to the Operating Instructions of the pan-tilt head or the controller.	P.24 to 26

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Panasonic AW-HE870N Lens, Cannot display, Menus,  Check that the unit and lens have been connected properly

Contents

Installation instructions provided Operating Instructions FCC Note Risk of Electric Shock Do not OpenPage Important Safety Instructions Contents Menu item setting/changing User Mode Menu item setting/changingChanging the settings Operating Instructions DC cable 9.84 ft m Standard accessoriesPreface Mounting spacer Features  Down converter a standard feature Special notes on operation Precautions for use DON’TS DOS Concerning the installation location of the camera Precautions for installationConcerning electromagnetic interference Concerning the mounting screws and drop-prevention wire Tightening the mounting screws and mounting spacer  Mounting screws M4 For attaching the drop-prevention wire Parts to be provided by the customer for installation Drop-prevention wire Front view Top view Major operating controls and their functionsFront view / Top view / Rear view / Bottom view Rear view Bottom view   Lens mount  Menu switch Menu ENTER/AWB switch ENTER/AWB  Lens fixing ring knob  Iris connector Iris  UP/ABB switch UP/ABB Video output connector Video OUT  DOWN/BAR switch DOWN/BAR  Cable clamp  DC 12 V input connector 12 V G/L input connector G/L  Optional card slot Option Card Mounting When the pan-tilt head has been usedLens mounting Depth 3/8˝ 10 mm Ceiling  Example where the camera is mounted on a ceiling or wallWall  Example of mounting on a surface above Camera Camera mounting bracket Mounting spacer supplied Indoor Pan/tilt Head AW-PH400 System configuration Connections Video OUT When an SDI card AW-HHD870 has been installed Connection of a remote operation panel Input Output Connection of the Indoor Pan-tilt Head AW-PH360  AW-IF400 Switch settings when the AW-RP400 is used HD/SD-SDI Connection of the Indoor Pan-tilt Head AW-PH400 SW1 SW2 SET UP 10BASE-T Connection of the Indoor Pan-tilt Head AW-PH405  AW-IF400 Switch settings when the AW-RP400 is used HD/SD HD/SD-SDI Connection of the Outdoor Pan-tilt Head AW-PH650  AW-IF400 Switch settings when the AW-RP400 is used HD/SD How to operate the system Control exercised from the Remote Operation Panel AW-CB400 How to operate the system Procedure for camera menu operation AW-CB400 Jog dial main How to operate the system Procedure for camera menu operation AW-RP655 How to operate the system Mode How to operate the system Procedure for camera menu operation AW-RP555 Use mode setting Use Mode Setting Selecting Adjust the black balance Operating procedureTake the shots Automatic iris power zoom lens AdjustmentFlange back adjustment For zoom lens Iris gain control in a lens White balance adjustment  Automatic white balance control AWB AWB A/AWB B  Manual white balance setting  Automatic tracking white balance setting ATW Preset of 3200K or 5600K white balance Black balance adjustment Total pedestal level adjustment  Horizontal phase control Genlock adjustmentWhen adjusting the phase of HD signals When adjusting the phase of SD signals Adjustment by camera menu  Color phase adjustment Menu item setting Menu item setting/changing Setting when using the camera by itself Main menu of User Mode Main menu of Halogen, Fluorescent, Outdoor Mode Main menu screen Sub menu Halogen, Fluorescent, Outdoor Mode Description of the setting screen  Detecting ratio adjustment Light PEAK/AVG P50 to A50  Black level setting Pedestal -150 to +150  Gain setting Gain Auto, -6 dB to 18 dB AGC maximum gain setting AGC Max Gain 6 dB, 12 dB, 18 dB DB to -1 dB  Color Set  Chroma level adjustment Chroma Level -3 to +3  Skin color adjustment Flesh Tone -3 to +3  Clean DNR setting Clean DNR Off, Low, High  Detail level setting Level Off, Low, High Horizontal phase can be adjusted when a genlock signal  Subcarrier phase fine adjustment SC Fine -127 to +127 Video output format setting Format 480i, 720p  SD 480i 2D LPF SD 2D LPF Off, Low, High  Component output setting Component RGB, Y/Pb/Pr, Y/C Iris Control NGPage  Brightness Set Display Menu item setting/changing User ModeSub menu User Mode  HD Detail Set Display  Color Matrix Set Display  SD Detail Set Display Color Correction Set Display  G/L Set Display  Other Set Display  Detecting ratio adjustment Light PEAK/AVG P50 to A50  AGC maximum gain setting AGC Max Gain 6 dB, 12 dB, 18 dB  Gain setting Gain Auto, -6 dB to 18 dB Black level setting Pedestal -150 to +150  Color Set  Chroma level adjustment Chroma Level -3 to +3 Pedestal, B Pedestal  Noise suppress level setting Noise Suppress 1 to  Detail band setting Detail Band 1 to Level dependent level setting Level Dependent 0 % to 25 %  Chroma detail level setting Chroma Detail 0 to  Dark detail level setting Dark Detail 0 to Clean DNR setting Clean DNR Off, Low, High  Noise suppress level setting Noise Suppress 1 to  Detail band setting Detail Band 1 to Level dependent level setting Level Dependent 0 % to 25 %  Chroma detail level setting Chroma Detail 0 to  Dark detail level setting Dark Detail 0 to Clean DNR setting Clean DNR Off, Low, High Linear Matrix G-B MatrixG-B -31 to +31 Linear Matrix R-B MatrixR-B -31 to +31Linear Matrix G-R MatrixG-R -31 to +31 Linear Matrix B-R MatrixB-R -31 to +31 Color Correction Set  Other Set  Gamma level setting Gamma 0.35 to  G/L Set  Horizontal phase adjustment H Phase -206 to +49 Subcarrier phase fine adjustment SC Fine -127 to +127  Knee level setting Knee Point 88 % to 98 %, Dynamic  EBU matrix setting EBU Matrix Set Off, On  Flare correction level setting Flare R/G/B 0 to Black stretch setting Black Stretch Off, On  Video output format setting Format 480i, 720p  Component output setting Component RGB, Y/Pb/Pr, Y/C Menu item setting/changing User Mode Changing the settings Changing the format settings Changing the component setting Setting the EBU matrix Setting to initial set Factory presets Setting to initial set Initial settings of the setting items Factory preset values  Halogen, Fluorescent, Outdoor Mode User EBU Matrix Set Using the controller TroubleshootingNo power Cannot operate Menus LensCannot display  Check that the unit and lens have been connected properly Are not displayed or SettingsCamera’s images They are disturbed Pictures Something is wrongWith the coloring Pictures are too Multiple color bands Color bars are Indicators flashFan Error is Displayed Controller’s Appearance Unit inch mm Specifications Indicator Video output format settingInput/Output connectors White balance Weight Allowable temperature rangesDimensions W  H  D Ambient operating humidity Memo Memo Eastern Zone