10 Troubleshooting
Warning
•Risk of electric shock. Never remove the casing of the DVD player.
To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using the DVD player, check the following points before requesting service. If the problem remains unsolved, register your DVD player and get support at www.philips.com/ welcome.
If you contact Philips, you will be asked for the model and serial number of your DVD player.The model number and serial number are on the back or bottom of your DVD player.Write the numbers here:
Model No. __________________________
Serial No. ___________________________
Main unit
The buttons on this unit do not work.
•Disconnect this DVD player from the power outlet for a few minutes, then connect again.
Picture
No picture.
•See the TVs user manual on how to select the correct input on the TV. Change the TV channel until you see the Philips screen.
•If you have turned on the progressive scan
setting or change the TV system setting, switch back to default mode: 1) Press 
to open the disc compartment. 2) Press the Numeric button ‘1’ (for progressive scan) or the Numeric button’3’ (for TV system).
Sound
No sound.
•Ensure that the audio cables are connected and the connected device is turned on to the correct input source.
Play
The aspect ratio of the screen is not aligned with the TV display setting.
•The aspect ratio is fi xed on the disc.
11 Glossary
A
Aspect ratio
Aspect ratio refers to the length to height ratio of TV screens. The ratio of a standard TV is 4:3, while the ratio of a
The letter box allows you to enjoy a picture with a wider perspective on a standard 4:3 screen.
J
JPEG
A very common digital still picture format. A still- picture data compression system proposed by the Joint Photographic Expert Group, which features small decrease in image quality in spite of its high compression ratio. Files are recognized by their fi le extension ‘.jpg’ or ‘.jpeg.’
M
MP3
A fi le format with a sound data compression system. MP3 is the abbreviation of Motion Picture Experts Group 1 (or
P
PBC
Playback Control. A system where you navigate through a Video CD/Super VCD with
Progressive scan
The progressive scan displays twice the number of frames per second than in an ordinary TV system. It offers higher picture resolution and quality.
W
WMA
Windows Media™ Audio. Refers to an audio compression technology developed by Microsoft Corporation. WMA data can be encoded with Windows Media player version 9 or Windows Media player for Windows XP. Files are recognized by their fi le extension ‘.wma.’
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