Ethernet controller troubleshooting chart

Use the following troubleshooting chart to find solutions to 10/100/1000 Mbps

Ethernet controller problems that have definite symptoms.

Ethernet controller problems

FRU/actions

 

 

The server stops running when

Check the following:

loading device drivers.

v Make sure that you are using the most recent device driver available from the

 

World Wide Web.

 

v Reseat or replace the adapter.

Ethernet link status LED does not

Check the following:

work.

v Make sure that the hub is turned on.

 

v Check all connections at the Ethernet controller and at the hub.

 

v Use another port on the hub.

 

v If the hub does not support auto-negotiation, manually configure the Ethernet

 

controller to match the hub.

 

v If you manually configured the Duplex mode, make sure that you also

 

manually configure the speed.

 

v Reseat or replace the adapter.

The Ethernet transmit/receive

Check the following:

activity LED does not work.

v Make sure that you have loaded the network device drivers.

 

v The network might be idle. Try sending data from this server.

Data is incorrect or sporadic.

Check the following:

 

v Make sure that you are using Category 5 or higher cabling when operating the

 

server at 100 Mbps or at 1000 Mbps.

 

v Make sure that the cables do not run close to noise-inducing sources like

 

fluorescent lights.

 

 

Ethernet controller messages

The integrated Ethernet controller might display messages from certain device drivers. The latest information available concerning these messages will be made available at the IBM Support Web site at http://www.ibm.com/eserver/xseries.

76IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide

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IBM 8688 Ethernet controller troubleshooting chart, Ethernet controller messages, Ethernet controller problems FRU/actions