Ethernet
controller
troubleshooting
chart
Use
the
following

troubleshooting

chart

to

find

solutions

to

10/100/1000

Mbps

Ethernet

controller

problems

that

have

definite

symptoms.

Ethernet
controller
problems
FRU/actions
The
server
stops
running
when
loading
device
drivers.
Check
the
following:
v
Make
sure
that
you
are
using
the
most
recent
device
driver
available
from
the
World
Wide
Web.
v
Reseat
or
replace
the
adapter.
Ethernet
link
status
LED
does
not
work.
Check
the
following:
v
Make
sure
that
the
hub
is
turned
on.
v
Check
all
connections
at
the
Ethernet
controller
and
at
the
hub.
v
Use
another
port
on
the
hub.
v
If
the
hub
does
not
support
auto-negotiation,
manually
configure
the
Ethernet
controller
to
match
the
hub.
v
If
you
manually
configured
the
Duplex
mode,
make
sure
that
you
also
manually
configure
the
speed.
v
Reseat
or
replace
the
adapter.
The
Ethernet
transmit/receive
activity
LED
does
not
work.
Check
the
following:
v
Make
sure
that
you
have
loaded
the
network
device
drivers.
v
The
network
might
be
idle.
Try
sending
data
from
this
server.
Data
is
incorrect
or
sporadic.
Check
the
following:
v
Make
sure
that
you
are
using
Category
5
or
higher
cabling
when
operating
the
server
at
100
Mbps
or
at
1000
Mbps.
v
Make
sure
that
the
cables
do
not
run
close
to
noise-inducing
sources
like
fluorescent
lights.
Ethernet
controller
messages
The

integrated

Ethernet

controller

might

display

messages

from

certain

device

drivers.

The

latest

information
available

concerning

these

messages

will

be

made

available
at
the

IBM

Support

Web

site

at

http://www.ibm.com/eserver/xseries.

76
IBM
xSeries
450
Type
8688:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide