Appendix B. Related service information | IBM 8688 specification

Appendix B. Related service information 227

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IBM 8688 manual Appendix B. Related service information

Contents

ERserver Page ERserver Page Online support Important safety informationPage Contents Field replaceable units Installing options Parts listing xSeries 450 Type Appendix B. Related service informationAppendix A. Getting help and technical assistance Page Related publications General informationPage Features and specifications What your IBM xSeries 450 offers Server controls and indicators Front view Rear view General information Server power features Turning on the serverTurning off the server General information Page Using the Extensible Firmware Interface EFI Boot Manager Using the Configuration/Setup Utility program Starting the Configuration/Setup Utility programConfiguration/Setup Utility menu choices Memory Configuration Advanced SetupSystem Management Settings Devices and I/O Ports Passwords Select Device Properties Using the LSI Logic Configuration Utility program Setting up the Remote Supervisor Adapter Remote Supervisor Adapter featuresSetup requirements Click Manual for Startup Type Cabling the Ethernet LAN port and serial port Cabling and configuring the Remote Supervisor Adapter Ethernet link LED Ethernet activity LED Configuring the adapter IP Address Network InterfaceSubnet Mask Gateway Dedicated to ASM Baud Rate Stop Bits Authentication Protocol Line TypeRemote IP Address Select Save New Remote Control Password, and press Enter Planning and cabling the interconnect network Using the ASM interconnect network Forwarding alerts Connecting the ASM Interconnect module to the xSeries ASM interconnect network configuration examples ASM Remote system management administrator system Modem XSeries Configuring the Gigabit Ethernet controller Page General checkout Diagnostics 001 is the Server Part of a CLUSTER? Post error codes and messages Diagnostic tools overview Light Path Diagnostics feature System-error logs Diagnostic display Diagnostics panelLEDs on the top of the server LEDs on the system boards Text messages Diagnostic programs, error codes, and messagesStarting the AMIDiag program Starting the AMIDiag program from the server Updating the firmware Using AMIDiag keys AMIDiag menusKey Description Running the AMIDiag program in Batch Mode Running AMIDiag testsTo run this test or test group Do the following Error-log viewer System diagnostic testsQuitting tests Processor test System Board Test PCI System TestMultiprocessor Test IDE device diagnostic tests Memory diagnostic tests IDE DVD tests IDE CD-ROM tests Atapi removables test Scsi diagnostic tests Select Scsi Disk Self Diagnostic Test, and press Enter Scsi Disk Self Diagnostic TestScsi Disk Buffer Test Scsi Disk Read Test Scsi Disk Format Test Scsi Disk Write TestScsi Disk Spin Down Test Scsi Disk Quick Test Scsi CD-ROM tests Scsi Tape Test Scsi Tape Buffer TestScsi Tape Read Test Scsi Tape Rewind Test Video diagnostic testsScsi Tape Write Test Parameter Video Monitor Test Running video testsTest Name Test Description Type of Monitor Subtest Description Video Controller Test USB diagnostic testsUSB Functionality Test USB Keyboard Test Keystroke Scan Code Ascii Code Parameter Action Shift Alt Upper case shift keyboard scan/ASCII codes Ctrl keyboard ASCII/scan codes Ctrl+d EOT Ctrl+f ACK Ctrl+g BEL Alt keyboard scan/ASCII codes Miscellaneous diagnostic tests USB Mouse TestSerial port test RXE Port Test LED Test Advanced System Management Test Edit Batch Parameters Options menu Test Mode Cycle ModeBreak All on Error Cycle Number Wait on Error Cycle Test ModeBreak Test on Error Cycle TLimit Hrs Quick Test use Description Diagnostics Load Batch Parameters Generate Report Save Batch Parameters Diagnostic error code tables Ethernet diagnostic testsToggle All Tests in Menu Run Selected Tests Small computer system interface Scsi messages Recovering SAL/EFI code Clearing a power-on password Clearing Cmos Power checkout Network connection problems Troubleshooting the Ethernet controller Ethernet controller troubleshooting chart Ethernet controller problems FRU/actionsEthernet controller messages Installation guidelines Working inside a server with power onSystem reliability considerations Major components of the xSeries 450 server Handling static-sensitive devices Dimm Memory board internal connectors and LEDs Connector and LED locations Memory switch card LEDs Processor board internal connectors and LEDs Front sideReverse Side Following illustrations show the LEDs on the processor board Following illustration shows the LEDs on the midplane board Midplane board connectors and LEDs LED number Board PCI-X board internal connectors and LEDs Board jumpers Board internal connectors Opening the cover Remote Supervisor Adapter connectors and LEDs Removing and replacing the bezel Removing and replacing a hot-swap power supply AC LED Bus Slot Supported adapter speed MHz Installing an adapter Installing options PCI-X Installing a hot-swap hard disk drive Removable media bays Filler panel Installing a 1.44 MB diskette drive Installing a CD-ROM or DVD-ROM drive Pair Dimm connectors Port Installing memory Set Dimm pairs Installing and replacing a microprocessor and power module Microprocessor 2 socket Installing options Page Shipping thumbscrews Page Unlocked Locked Page Replacing fan 1 or Replacing and troubleshooting fans Replacing fan 3 or Replacing the battery Do not Completing the installation Connecting the cablesClosing the cover Updating your server configuration Installing the server in a rack Page Memory-board assembly Memory boardBefore you begin Memory-board voltage regulator module VRM Close the Dimm access door Memory switch card and cable Processor-board assembly Levers Microprocessor and power module Processor-board VRM PCI-X board assembly Page Midplane board Midplane-board VRM PCI-X board Remove any cables that are attached to the PCI-X board Active PCI assembly Board, riser card, and Remote Supervisor Adapter Completed Success PCI-X Field replaceable units Restoring the nonvolatile EFI variables Select Network Interfaces/Protocols, and press EnterClick Network Interface Select Boot Options Maintenance Menu, and press Enter Page Top cover assembly Hard disk drive backplane Top power board Media bay card Memory-board retaining latches AC box assembly mechanism Replace FAN Front For Proper Media-extract mechanism Light Path card Power/reset card assembly Field replaceable units Page System-error log is 75% full clear the log Light Path LED errorsSee the system-error log Before replacing any FRU PCI-X BUS LED on adapter Check the system-error log Check Dimm error LED on memory boardTurn off the server and disconnect the ac power cord Event Log See the system-error log PS1 LED on Power supply Error System-error log entriesEnsure that ac power is applied to both power supplies Information SAL/EFI messages Verify Dimm installation order Error message/symptom FRU/action 187Reseat DIMMs, re-enable DIMMs, if necessary Using the Configuration/Setup Utility program, 241 Error message/symptom FRU/action 240245 247 Update service processor firmware Error message/symptom FRU/action 1205Reconfigure PCI/PCI-X adapters 1331 Service processor messages Microprocessor 3 power module Service Processor message FRU/actionMicroprocessor 2 power module Microprocessor 4 power module Remove ac power for 20 seconds, reconnect and reboot Remove PCI adapters, and see if the problem remainsEnsure microprocessor 1 is properly installed Disk drives Remove PCI adapters, and run diagnostics DiagnosticsRemove PCI adapters and run diagnostics Check both power supplies are installed and connected to Reseat DIMMs, re-enable DIMMs, if necessary, using Check room temperatureConfiguration/Setup Utility program, and run diagnostics Check microprocessor 1-4 power module cable System-error codes Diagnostic error codes Run the Configuration/Setup Utility program Error Code/Symptom FRU/actionRun Configuration/Setup Utility program Reseat all PCI devices Error Code/Explanation FRU/Action IDE CD test error codesManually eject media Manually close drive Check drive cables and connections Atapi removables test error codes 0F03h Read failed Scsi test error codes IDE DVD-ROM drive test error codesConfirm that drive is configured Code/Explanation FRU/Action Confirm that drive is formatted and configured Check if a tape is in driveCheck if write test has been run Check if a CD is in drive Manually eject media and close driveCheck if AMIDiag CD is present in drive USB test error codes Video test error codes Check USB keyboard connection Check USB mouse connectionCheck USB hub connection 1302h Serial port test error codes Advanced System Management error codes Hard disk drive backplane PCI devices on PCI-X cardLight Path card Memory DIMMs See the Hardware Maintenance Manual for the RXE-100 RXE port error codes Xxx-00-00 Restart the server, and run the test again Memory test error codes LED error codes Error symptoms Memory problems Make sure that Device drivers are installed correctlyStartup boot microprocessor is not working properly Reseat microprocessors and power modules Option problems Make sure that Symptom Suggested actionLanguage Reseat boards, VRMs, and microprocessors Reseat boards and VRMs Universal Serial Bus USB Verify that Port problemsReseat microprocessor System Power supply LED errors Front Power good Good Power on IndicatorsLight Midplane Description FRU/action Diagnostic display error codes Hardware status error codesDisplay report Device Phase 3 subsystem control status error codes Error message/explanation FRU/action SAL/EFI progress codesMicroprocessors Power-on the server Scsi error messages Undetermined problems Ethernet error messagesPage System Parts listing xSeries 450 Type CRU/FRU Index XSeries 450 Models 4RX, 5RX, 6RX FRU No Miscellaneous parts kit 4RX, 5RX, 6 RX Figure a Figure B Keyboard FRU No Keyboard CRUs Power cord FRU No Power cord CRUsPage Before you call Appendix A. Getting help and technical assistance Software service and support Hardware service and support General safety Safety information Electrical safety Safety inspection guide Grounding requirements Safety notices multilingual translations To Connect To Disconnect Do not ≥ 18 kg 39.7 lb ≥ 32 kg 70.5 lb ≥ 55 kg 121.2 lb Importante Para Conectar Para Desconectar Instrução Cuidado Instrução Cuidado Cuidado Page Appendix B. Related service information Page Appendix B. Related service information Page Appendix B. Related service information Connexion Déconnexion Faites-vous aider pour soulever ce produit Page Wichtig HinweisKabel anschlieβen Kabel lösen Achtung ≥18 kg ≥32 kg Achtung Hinweis Per collegare Per scollegare Avviso Attenzione ≥18 kg ≥32 kg Attenzione Avviso Appendix B. Related service information Page 50 Kg Appendix B. Related service information Page Appendix B. Related service information 110 Para la conexin Para la desconexiín Declaración Precaución Precaución Declaración Precaución Edition notice Appendix C. Notices Important notes Trademarks Product recycling and disposal Battery return program Industry Canada Class a emission compliance statement European Union EMC Directive conformance statementAvis de conformité à la réglementation d’Industrie Canada Appendix C. Notices Macedonia former Yugoslav Republic of, Madagascar, Mali Appendix C. Notices Page Index See also k test read test SAL/EFI See Post Test Page Page Part Number 48P9738