IBM 8688 manual Diagnostic programs, error codes, and messages, Text messages

Diagnostic programs, error codes, and messages

Diagnostic error messages indicate that a problem exists. They are not intended to be used to identify a failing part. Troubleshooting and servicing of complex problems that are indicated by error messages should be performed by trained service personnel.

Sometimes the first error to occur causes additional errors. In this case, the server displays more than one error message. Always follow the suggested action instructions for the first error message that appears.

Chapter 6, “Symptom-to-FRU index,” on page 147 contains the error codes that might appear in the detailed test log and summary log when the diagnostic programs are run.

Text messages

The diagnostic text message format is as follows:

Function Name: Result (test specific string)

where:

Function Name

is the name of the function being tested when the error occurred. This corresponds to the function code (fff) shown in the error code format in the previous section.

Result

can be one of the following:

Passed	This result occurs when the diagnostic test is completed
	without any errors.
Failed	This result occurs when the diagnostic test discovers an
	error.
Aborted	This result occurs when you stop the diagnostic test before
	it is complete.

Starting the AMIDiag program

The AMIDiag program is stored in the EEPROM of the server. You can download the latest version from http://www.ibm.com/eserver/xseries/ on the World Wide Web.

Starting the AMIDiag program from the server

Complete the following steps to start the AMIDiag program:

1.Turn on the server, and watch the screen.

Note: To run the AMIDiag program, you must start the server with the highest level password that is set. That is, if an administrator password is set, you must type the administrator password, not the user password, to run the diagnostic programs.

2.When the EFI Boot Manager appears on the screen, select Diagnostic, and press Enter.

3.When the AMIDiag program screen appears, select the test you want to run from the menu that appears, and follow the instructions on the screen.

38IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide