Aservice features Problem Cause/solution | Panasonic BB-GT1502C

		Useful Information
Aservice features

Problem		Cause/solution
I cannot import phonebook		L While the base unit is downloading data
data or ringtone data to the		excluding the base unit software, you cannot
handset.		import phonebook data or ringtone data to the
		handset. Wait until the STATUS indicator
		stops flashing and lights in steady green.
I cannot view the Atext		L Someone is viewing a Atext message from
message.		another handset.
		L While the base unit is downloading data
		excluding the base unit software, you cannot
		view the Atext message. Wait until the
		STATUS indicator stops flashing and lights in
		steady green.
Answering system (BB-GT1540)

Problem		Cause/solution
I cannot listen to messages		L A touch tone phone is required for remote
from a remote location.		operation.
		L Enter the remote code correctly and press
		each key firmly (page 64).
		L The answering system is off. Turn it on (page
		63).
The unit does not record new		L The answering system is not turned on for the
messages.		line you wish to record messages from. Select
		the desired line or both lines by pressing
		{IP/TEL} on the base unit repeatedly, then
		turn the answering system on (page 58, 63).
		L The message memory is full. Erase
		unnecessary messages (page 60, 61).
		L The answering system is activated for both
		lines, and the 1st caller is leaving a voice
		message. The 2nd caller cannot leave a
		message, but the caller information will be
		stored (page 45).
		L If you subscribe to the Voice Mail service,
		messages are recorded by the landline
		service provider/Anot your telephone
		(page 64).
I cannot operate the answering	L Someone is operating the answering system.
system.		L If someone is talking on a conference call, you
		may not be able to operate the answering
		system. Try again later.

For product assistance, visit www.globarange.com	89
For Aassistance, visit www.joip.com

Image 89

Panasonic BB-GT1502C, BB-GT1540C, BB-GT1500C operating instructions Aservice features Problem Cause/solution

Contents

Global VoIP Telephone Operating InstructionsBB-GT1502C BB-GT1540C Voice Mail Service Call Display ServiceIntercom Features Service Product information Notable feature differences between models What is A/Anumber? Public Switched Telephone Network Landline Pstn lineHow the Globarange phone works Pstn Trademarks Description Feature highlightsSystem requirements Accessory item Quantity BB-GT1500 BB-GT1502 BB-GT1540 Accessory informationIncluded accessories Accessory item Order number Additional/replacement accessoriesExpanding your phone system Handset optional BB-GTA150C Symbol Meaning Symbols used in these operating instructionsExample Ringer ID Example V/ Off Important safety instructions Medical InstallationBattery Base unit location/avoiding noise For best performanceEnvironment Routine care Security caution Controls Base unit IP ResetBB-GT1500/BB-GT1502 Handset LOCATOR*1 Answer on BB-GT1540Locator Intercom Auto Program Greeting Check OFF Hold Intercom Controls HandsetRedial Pause TEL LAN Agree to the ATerms of Use Check for Internet access Install the batteryCharge the battery For DSL service users k Connecting the AC adaptor BB-GT1502 Battery charge Battery charge Battery replacement TEL indicator/IP indicator Understanding the indicators on the base unitStatus indicator Status Meaning Amber Base unit’s IP address may conflict with the IP OFF Base unit display items DisplaysHandset display items Displayed Meaning item Handset menu icons Menu Menu/feature IconJoip Phonebook Dialing mode kN Setting the unit before useDisplay language N Voice guidance language N IP/TEL line selection Configuring the Internet connection settings Address DefaultSubnet Mask OFF Confirming your Anumbers N Redial Using the handset NMaking calls Hold button N Useful features during a callAnswering calls Temporary tone dialing for rotary/pulse service users For Call Waiting service usersMute button N Flash button N Call privacy N Using the other line, conference call NCall share N Redialing the last number dialed Using the base unit fAdjusting the speaker volume Flash button f Hold button fMute button f Hold Using the other line, conference call fCall share f Turning this feature on or off Making internet calls using your cellular phone Adding items to the handset phonebook Handset phonebookSet Ringer ID Select Editing items in the handset phonebook Finding and calling a handset phonebook itemRinger ID No Light Chain dial Erasing items in the handset phonebookCopying handset phonebook items Erase all items Adding phone numbers to the speed dialer Base unit speed dialerCalling someone with the speed dialer Program Call Display features N Using Call Display serviceRinger ID/Light-up ID N Missed calls N For Call Waiting Deluxe service users kN Visual Call Waiting service N Editing a caller’s phone number before calling back Caller listViewing the caller list and calling back N 321-5555 Erasing caller information NExample TEL Erasing a selected item CID Programming by scrolling through the display menus N Programmable settingsHandset Menu Main menu Sub-menu BB-GT1540 Main menu Sub-menu Voice prompt*1 Customer Web site Support Software version*1 Programming using the direct commands N Colour1 VolumeColour2 Colour3 Multicolour Ringer tone IP settings*1 Time adjustment*1 *3Set line mode*1 *2 Caller IDauto Adjusting the handset ringer tone N Changing the handset name N Alarm NOff Once Adjusting the base unit ringer volume BB-GT1540 f Setting the flash time kNCancel Updating the base unit software N Setting the base unit ringer tone BB-GT1540 f Memory capacity Answering systemTurning the answering system on f Turning the answering system off Press Answer on Greeting message Listening to messages using the base unit Operating the answering system Listening to messages using the handsetStop Erase Recording a voice memo f Settings menuVoice memo Voice guidance Using the answering system remotelyRemote operation Skipping the greeting message to leave a message Remote commandsTurning on the answering system remotely For Voice Mail service subscribers Answering system settingsRemote code N Ring count N Call screening N Caller’s recording time NMessage alert N Voice Mail VM tone detection Using Voice Mail serviceVoiceMailTEL and/or VoiceMailjoip indicates the messages received by a Turning VM tone detection on/off N Intercom calls Intercom features between handsetsTransferring calls, conference calls Auto intercom/Room monitor Answering an intercom call using auto intercom Intercom features between the handset and base unitMonitoring audio in a room Making an intercom call Handset Answering an intercom call Handset Monitoring audio in a room using auto intercom Base unit Calls Transferring calls, conferenceTo complete the transfer To make a conference call Importing downloaded phonebook items to the handset N Using Aservice featuresImporting downloaded ringtones to the handset N Import phonebook Size of message Maximum Number Messages Atext messages NErasing a Atext message Select iOFF Erasing all Atext messages Select iOFF Turning the Atext message alert on/off Joip service menu N To attach the belt clip To remove the belt clip Belt clipWall mounting for charger Registering a handset Additional accessoriesHeadset optional Wall mounting optional Base unit BB-GT1540 IP Reset buttonDeregistering a handset Useful Information Display message Cause/solution Error messagesBusy Free calls! Plug Unit Invalid setting ErrorFailed Incomplete No link to base. Move No items storedCloser to base, try Again General use Problem Cause/solution Troubleshooting Problem Cause/solution Status indicator Problem Cause/solution Battery recharge Problem Cause/solution Programmable settings Problem Cause/solution Making/answering calls, intercom Problem Cause/solution Other units are in use and the system is busy Call Display Problem Cause/solution Aservice features Problem Cause/solution Industry Canada Notices and other information RF Exposure Warning Open Source Software Useful Information Useful Information Useful Information License Issues Purpose are DISCLAIMED. in no Event Shall the OpenSSL Useful Information Useful Information Useful Information 101 Specifications Panasonic Product Limited Warranty WarrantyWarranty Service If YOU Ship the Product to a Servicentre Call 1-888-654-JOIP 1-888-654-5647 using the landline Customer servicesAcustomer support Panasonic customer support Attach your purchase receipt here Index 107 Copyright PQQX15939YB CM0507SY2077