Cisco Systems Cisco 4x manual Preface Contacting Technical Support

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Preface

Contacting Technical Support

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Cisco 4x InfiniBand Switch Module for IBM BladeCenter User Guide

 

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78-17838-01

 

 

 

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Contents Corporate Headquarters Page N T E N T S India Edition Notice IiiSpecifications Audience OrganizationConventions Boldface fontRelated Documentation Menu1 Menu2Item… Contacting Technical Support IBM Support Contact InformationVii Before You Call Cisco Systems Support Contact InformationViii Cisco Technical Support & Documentation Website Preface Contacting Technical Support What this Warranty Covers Part 1 General TermsWhat This Warranty Does Not Cover How to Obtain Warranty ServiceWhat IBM Will Do to Correct Problems XiiExchange of a Machine or Part Your Additional ResponsibilitiesLimitation of Liability XiiiPart 2 Country-unique Terms Governing LawJurisdiction ArgentinaBrazil ChileColombia EquadorUruguay VenezuelaCanada United StatesCambodia and Laos CAMBODIA, INDONESIA, and LaosHong Kong S.A.R. of China and Macau S.A.R. of China XviiIndia JapanMalaysia NEW ZealandHow to Obtain Warranty Service Peoples Republic of China PRCPhilippines SingaporeGoverning Law European Union EU XxiFrance and Belgium XxiiAustria EgyptFrance XxiiiGermany HungaryIreland XxivSlovakia South AFRICA, NAMIBIA, BOTSWANA, Lesotho and SwazilandUnited Kingdom Items for Which IBM is Not LiablePart 3 Warranty Information Warranty PeriodXxvi Types of Warranty Service XxviiEU Country Telephone List XxviiiXxix Edition Notice TrademarksXxx Product Recycling and Disposal Battery Return Program Important NotesXxxi Electronic Emission Notices Federal Communications Commission FCC StatementXxxii Industry Canada Class a emission compliance statement European Union EMC Directive conformance statementTaiwanese Class a warning statement XxxiiiXxxiv Weee Notice XxxvXxxvi Safety XxxviiXxxviii Xxxix Page About the Server Switch Module IntroductionServer Switch Module and HCA Expansion Cards Cisco 4x InfiniBand Switch Module for IBM BladeCenterSingle-Switch Topology Dual-Switch TopologyTopologies Module ManagementServer Switch Module Status LEDs LEDsYellow OK-Green Decode External InfiniBand Ports Port Status LEDsPage Installing and Configuring the Server Switch Installing the Server Switch ModuleConfiguring the Server Switch Module Modules in the other slotsChanging the Default Password Configuring the System ClockPassword keyword Server-one keyword Server-two keywordServer-three keyword Connecting Beyond BladeCenter Connecting InfiniBand CablesSubnet-prefix keyword Priority keywordRemoving a Pull Connector Electrical Requirements Environmental RequirementsSpecifications Environmental Requirements D E IN-1IN-2