Cisco Systems Cisco 4x manual Contacting Technical Support, IBM Support Contact Information, Vii

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Preface

Contacting Technical Support

•Cisco Command Line Interface Reference Guide

•Cisco Chassis Manager User Guide (Web GUI)

•Cisco Element Manager User Guide

Contacting Technical Support

Please read this section before contacting IBM or Cisco technical support.

IBM Support Contact Information

For technical support, see the following Web site:

http://www.ibm.com/support

To contact technical support, send E-mail to support@ibm.com or see one of the telephone numbers below.

To obtain warranty service contact IBM or your IBM reseller. In Canada or the United States, call 1-800-IBM-SERV (426-7378). In the EU countries, see the telephone numbers in Table 1.

Table 1	EU Country Telephone List

Austria—43-1-24592-5901		Italy—9-02-482-9202

Belgium—02-718-4339		Luxembourg—352-360385-1

Denmark—4520-8200		Netherlands—020-514-5770

Finland—358-9-4591		Portugal—351-21-7915-147

France—0238-557-450		Spain—34-91-662-4916

Germany—07032-15-4920		Sweden—46-8-477-4420

Greece—30-210-688-1220		United Kingdom—01475-555-055

Ireland—353-1-815-4000

Phone numbers are subject to change without notice.

Note IBM and Cisco are both available for more information. For support, contact IBM before Cisco.

Cisco 4x InfiniBand Switch Module for IBM BladeCenter User Guide

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Contents Corporate Headquarters Page N T E N T S India Iii Edition NoticeSpecifications Organization AudienceConventions Boldface fontRelated Documentation Menu1 Menu2Item… Contacting Technical Support IBM Support Contact InformationVii Before You Call Cisco Systems Support Contact InformationViii Cisco Technical Support & Documentation Website Preface Contacting Technical Support Part 1 General Terms What this Warranty CoversHow to Obtain Warranty Service What This Warranty Does Not CoverWhat IBM Will Do to Correct Problems XiiYour Additional Responsibilities Exchange of a Machine or PartLimitation of Liability XiiiGoverning Law Part 2 Country-unique TermsJurisdiction ArgentinaChile BrazilColombia EquadorVenezuela UruguayCanada United StatesCAMBODIA, INDONESIA, and Laos Cambodia and LaosHong Kong S.A.R. of China and Macau S.A.R. of China XviiJapan IndiaMalaysia NEW ZealandPeoples Republic of China PRC How to Obtain Warranty ServicePhilippines SingaporeGoverning Law Xxi European Union EUXxii France and BelgiumEgypt AustriaFrance XxiiiHungary GermanyIreland XxivSouth AFRICA, NAMIBIA, BOTSWANA, Lesotho and Swaziland SlovakiaUnited Kingdom Items for Which IBM is Not LiablePart 3 Warranty Information Warranty PeriodXxvi Xxvii Types of Warranty ServiceXxviii EU Country Telephone ListXxix Edition Notice TrademarksXxx Product Recycling and Disposal Battery Return Program Important NotesXxxi Electronic Emission Notices Federal Communications Commission FCC StatementXxxii European Union EMC Directive conformance statement Industry Canada Class a emission compliance statementTaiwanese Class a warning statement XxxiiiXxxiv Xxxv Weee NoticeXxxvi Xxxvii SafetyXxxviii Xxxix Page Introduction About the Server Switch ModuleCisco 4x InfiniBand Switch Module for IBM BladeCenter Server Switch Module and HCA Expansion CardsDual-Switch Topology Single-Switch TopologyTopologies Module ManagementServer Switch Module Status LEDs LEDsYellow OK-Green Decode Port Status LEDs External InfiniBand PortsPage Installing the Server Switch Module Installing and Configuring the Server SwitchModules in the other slots Configuring the Server Switch ModuleChanging the Default Password Configuring the System ClockPassword keyword Server-one keyword Server-two keywordServer-three keyword Connecting InfiniBand Cables Connecting Beyond BladeCenterSubnet-prefix keyword Priority keywordRemoving a Pull Connector Environmental Requirements Electrical RequirementsSpecifications Environmental Requirements IN-1 D EIN-2