Cisco Systems Cisco 4x manual Types of Warranty Service, Xxvii

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IBM Statement of Limited Warranty Z125-4753-08 04/2004

Part 3 - Warranty Information

Types of Warranty Service

If required, IBM provides repair or exchange service depending on the type of warranty service specified for your Machine in the above table and as described below. Warranty service may be provided by your reseller if approved by IBM to perform warranty service. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations, additional charges may apply outside IBM’s normal service area, contact your local IBM representative or your reseller for country and location specific information.

1.Customer Replaceable Unit (“CRU”) Service

IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your Machine and are available from IBM at any time on your request. Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service designated for your Machine. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, 1) return instructions and a container are shipped with the replacement CRU, and 2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 30 days of your receipt of the replacement.

2.On-site Service

IBM or your reseller will either repair or exchange the failing Machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM Machine. The area must be clean, well lit and suitable for the purpose. For some Machines, certain repairs may require sending the Machine to an IBM service center.

3.Courier or Depot Service*

You will disconnect the failing Machine for collection arranged by IBM. IBM will provide you with a shipping container for you to return your Machine to a designated service center. A courier will pick up your Machine and deliver it to the designated service center. Following its repair or exchange, IBM will arrange the return delivery of the Machine to your location. You are responsible for its installation and verification.

4.Customer Carry-In or Mail-In Service

You will deliver or mail as IBM specifies (prepaid unless IBM specifies otherwise) the failing Machine suitably packaged to a location IBM designates. After IBM has repaired or exchanged the Machine, IBM will make it available for your collection or, for Mail-in Service, IBM will return it to you at IBM’s expense, unless IBM specifies otherwise. You are responsible for the subsequent installation and verification of the Machine.

5.CRU and On-site Service

This type of Warranty Service is a combination of Type 1 and Type 2 (see above).

6.CRU and Courier or Depot Service

This type of Warranty Service is a combination of Type 1 and Type 3 (see above).

7.CRU and Customer Carry-In or Mail-In Service

This type of Warranty Service is a combination of Type 1 and Type 4 (see above).

 

 

Cisco 4x InfiniBand Switch Module for IBM BladeCenter User Guide

 

 

 

 

 

 

 

78-17838-01

 

 

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Contents Corporate Headquarters Page N T E N T S India Iii Edition NoticeSpecifications Organization AudienceConventions Boldface fontItem… Related DocumentationMenu1 Menu2 Vii Contacting Technical SupportIBM Support Contact Information Viii Before You CallCisco Systems Support Contact Information Cisco Technical Support & Documentation Website Preface Contacting Technical Support Part 1 General Terms What this Warranty CoversHow to Obtain Warranty Service What This Warranty Does Not CoverWhat IBM Will Do to Correct Problems XiiYour Additional Responsibilities Exchange of a Machine or PartLimitation of Liability XiiiGoverning Law Part 2 Country-unique TermsJurisdiction ArgentinaChile BrazilColombia EquadorVenezuela UruguayCanada United StatesCAMBODIA, INDONESIA, and Laos Cambodia and LaosHong Kong S.A.R. of China and Macau S.A.R. of China XviiJapan IndiaMalaysia NEW ZealandPeoples Republic of China PRC How to Obtain Warranty ServicePhilippines SingaporeGoverning Law Xxi European Union EUXxii France and BelgiumEgypt AustriaFrance XxiiiHungary GermanyIreland XxivSouth AFRICA, NAMIBIA, BOTSWANA, Lesotho and Swaziland SlovakiaUnited Kingdom Items for Which IBM is Not LiableXxvi Part 3 Warranty InformationWarranty Period Xxvii Types of Warranty ServiceXxviii EU Country Telephone ListXxix Xxx Edition NoticeTrademarks Xxxi Product Recycling and Disposal Battery Return ProgramImportant Notes Xxxii Electronic Emission NoticesFederal Communications Commission FCC Statement European Union EMC Directive conformance statement Industry Canada Class a emission compliance statementTaiwanese Class a warning statement XxxiiiXxxiv Xxxv Weee NoticeXxxvi Xxxvii SafetyXxxviii Xxxix Page Introduction About the Server Switch ModuleCisco 4x InfiniBand Switch Module for IBM BladeCenter Server Switch Module and HCA Expansion CardsDual-Switch Topology Single-Switch TopologyTopologies Module ManagementYellow OK-Green Decode Server Switch Module Status LEDsLEDs Port Status LEDs External InfiniBand PortsPage Installing the Server Switch Module Installing and Configuring the Server SwitchModules in the other slots Configuring the Server Switch ModulePassword keyword Changing the Default PasswordConfiguring the System Clock Server-three keyword Server-one keywordServer-two keyword Connecting InfiniBand Cables Connecting Beyond BladeCenterSubnet-prefix keyword Priority keywordRemoving a Pull Connector Environmental Requirements Electrical RequirementsSpecifications Environmental Requirements IN-1 D EIN-2
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