Cisco Systems 510 Obtaining Technical Assistance, Ordering Documentation, Documentation Feedback

Page 26

Obtaining Technical Assistance

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

•Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:

http://www.cisco.com/en/US/partner/ordering/index.shtml

•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA.) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Documentation Feedback

You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click Feedback at the top of the page.

You can send your comments in e-mail to bug-doc@cisco.com.

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems

Attn: Customer Document Ordering

170 West Tasman Drive

San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour, award-winning technical support services, online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for technical assistance.

Cisco TAC Website

The Cisco TAC website (http://www.cisco.com/tac) provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365 days a year.

Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a login ID or password, register at this URL:

http://tools.cisco.com/RPF/register/register.do

Installing the Cisco Content Engine 510 and 565

26

78-14731-02

 

 

Page 25 Page 27
Image 26
Page 25 Page 27
Contents Documentation Survey IntroductionContents If You Need More InformationBewaar Deze Instructies Aviso Instruções Importantes DE Segurança Warnung Wichtige SicherheitshinweiseAvvertenza Importanti Istruzioni Sulla Sicurezza Guarde Estas Instrucciones Installing the Cisco Content Engine 510 78-14731-02 Description Model Product NumberContent Engine 510 and 565 Back Panel Installation Prerequisites Tools and Parts RequiredSafety Guidelines General Precautions Protecting Against Electrostatic Discharge Operating SpecificationsSpecification Description Rack-Mounting ConsiderationsSpecification Description Installing a Content Engine 510 or 565 Unit Cage nuts Clip nutsSlide rail assembly Release latch Inner slide rail Attaching the Inner Slide Rail to the Content Engine Attaching the Slide Rails to the Rack Installing the Chassis on a Tabletop Inserting the Inner Slide RailsConnecting Cables Connecting Power and Booting the SystemIndicator Color State Description Checking the LEDsIndicator Color State Back Panel LEDsState Meaning Accessing the Acns Software on the Content EngineConnecting a PC to the Content Engine Removing or Replacing a Content Engine Replacement, Repair, or Refund Policy for Hardware Cisco One-Year Limited Hardware Warranty TermsDuration of Hardware Warranty Cisco.com To Receive a Return Materials Authorization RMA NumberObtaining Documentation Documentation CD-ROMDocumentation Feedback Obtaining Technical AssistanceOrdering Documentation Cisco TAC WebsiteTAC Case Priority Definitions Obtaining Additional Publications and InformationOpening a TAC Case Obtaining Additional Publications and Information
Top Page Image Contents