Cisco Systems 1200 manual Troubleshooting Lightweight Access Points

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C H A P T E R 7

Troubleshooting Lightweight Access Points

This chapter provides troubleshooting procedures for basic problems with the 1200 series lightweight access point (models: AIR-LAP1231G and AIR-LAP1232AG). For the most up-to-date, detailed troubleshooting information, refer to the Cisco Technical Support and Documentation website at the following URL:

http://www.cisco.com/en/US/products/hw/wireless/tsd_products_support_category_home.html

Sections in this chapter include:

•Guidelines for Using 1200 Series Lightweight Access Points, page 7-2

•Checking the Top Panel LEDs, page 7-3

•Returning the Access Point to Autonomous Mode, page 7-6

•Returning the Access Point to Autonomous Mode, page 7-6

•Obtaining the Autonomous Access Point Image File, page 7-8

•Obtaining the TFTP Server Software, page 7-9

•Connecting to the Access Point Locally, page 7-9

Cisco Aironet 1200 Series Access Point Hardware Installation Guide

	OL-8370-04	7-1

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Contents Americas Headquarters Page N T E N T S Overview Mode Button Setting Console Cable Pinouts E-1 Console Port Signals and Pinouts E-2 Viii Organization PrefaceAudience PurposeConventions Preface Conventions Related Publications Xiii Locating the Product Serial NumberXiv Overview Autonomous Access PointsProduct Terminology Lightweight Access Points Guidelines for Using 1200 Series Lightweight Access Points Hardware FeaturesDual-Radio Operation LEDs Console Port Network Examples with Autonomous Access Points Access point Root Access Point on a Wired LANAccess Point as Repeater Repeater Unit that Extends Wireless RangeBridge Network with Wireless Clients Central Unit in an All-Wireless NetworkWorkgroup Bridge Network Point-to-Point Bridge ConfigurationNetwork Example with Lightweight Access Points Page Installing the Access Point FCC Safety Compliance Statement Safety InformationGeneral Safety Guidelines Package Contents Unpacking the Access PointController Discovery Process for Lightweight Access Points Basic Installation GuidelinesAccess Point Layout and Connectors Before Beginning the InstallationRM22A Radio Module with External RP-TNC Antenna Connectors Deploying the Access Points on the Wireless Network Connecting the 5-GHz External Antennas Connecting the 2.4-GHz AntennasAccess Point Power Options Connecting the Ethernet and Power CablesConnecting to an Ethernet Network with Local Power OL-8370-04 Mounting Instructions Mounting Bracket OverviewMounting on a Horizontal or Vertical Surface Mounting Bracket Parts Mounting Below a Suspended CeilingMounting Above a Suspended Ceiling It may be helpful to refer to -3before proceeding Access Point Mounting Bracket Securing the Access Point to the Mounting Bracket Attaching the Access Point to the Mounting BracketUpgrading the 2.4-GHz Radio Unpacking the Radio Upgrade OverviewLocation of 2.4-GHz Radio Access Cover Screw Opening the Access CoverLocation of Retaining Clips on Blank Spacer Card Removing a Blank Spacer CardRemoving a 2.4-GHz Radio Location of Retaining Clips on 2.4-GHz Radio Card Antenna Connector Labels and Mini-PCI Connector Installing a 2.4-GHz RadioUpgrading the 2.4-GHz Radio Installing a 2.4-GHz Radio Attaching the Compliance Labels Access Point Compliance LabelsPlacing the Labels Upgrading the 5-GHz Radio Module Unpacking the Radio Module Removing the 5-GHz Radio Access CoverRemoving a 5-GHz Radio Module Mounting screws Access point GHz radio module antennaRemoving the 5-GHz Radio Module Installing a 5-GHz Radio Module RM20A or RM21A Shown Installing a 5-GHz Radio ModuleGHz radio module antenna Mounting screws Attaching the Compliance Label Access Point Compliance Label LocationsLocations for Compliance Labels Troubleshooting Autonomous Access Points Checking the Top Panel LEDs LED Enabling the Radio Interfaces Checking Basic SettingsDefault IP Address Behavior Default Ssid and Radio BehaviorRunning the Carrier Busy Test Security SettingsWEP Keys Running the Ping or Link Test Using the Mode Button Resetting to the Default ConfigurationUsing the Web Browser Interface Reloading the Access Point ImageRadio Upgrade Required Cisco IOS Software Release Browser Http Interface Web Browser InterfaceBrowser Tftp Interface Obtaining the Access Point Image FileHttp//tftpd32.jounin.net Obtaining the Tftp Server SoftwareConnecting the Serial Cable Connecting to the Access Point LocallyOL-8370-04 Troubleshooting Lightweight Access Points Using Dhcp Option Checking the Top Panel LEDs Message Ethernet Status Radio Type Clearing Manually Entered Controller Information Configuring Controller InformationManually Resetting the Access Point to Defaults Returning the Access Point to Autonomous ModeMode Button Setting Obtaining the Autonomous Access Point Image File Obtaining the Tftp Server Software OL-8370-04 Translated Safety Warnings OL-8370-04 Declarations of Conformity and Regulatory Information For Home or Office USE AIR-ANT2410Y-R Canadian Compliance Statement Vcci Statement for Japan Industry CanadaPage EMC Declaration of Conformity for RF Exposure Japanese Translation Chinese Translation English Translation Access Points with Ieee 802.11a RadiosAll Access Points Access Point Models Operation of Cisco Aironet Access Points in BrazilDeclaration of Conformity Statements Page OL-8370-04 Page OL-8370-04 Page Declaration of Conformity Product AIR-AP1232AG-E-K9 Declaration of Conformity Annex to DofC# Information on Antennas and Power Levels OL-8370-04 Access Point with 802.11a Radio Module Access Point SpecificationsAppendix C Access Point Specifications Category Access Point with 802.11b or 802.11g Radio CCK Ofdm Access Point with 802.11a Radio Module Arib STD-66 Channels and Maximum Power Levels OL-8370-04 Console Cable Pinouts TXD RXD GND Console Port Signals and PinoutsPriming Lightweight Access Points Prior to Deployment OL-8370-04 Page OL-8370-04 Access Points Access Point Vendor Class Identifier VCI Configuring Option 43 for 1000 Series Access PointsAdd the option 60 line using the following syntax Type + Length + Value O S S a R Y GL-2 GL-3 GL-4 GL-5 GL-6 D E IN-2

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