Fujitsu Siemens Computers A6025 Troubleshooting Table, Audio Problems, Optical Drive Problems

Page 56

L i f e B o o k A 6 0 0 0 S e r i e s N o t e b o o k - S e c t i o n F i v e

TROUBLESHOOTING TABLE

Problem

Page

Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 46 Optical Drive Problems . . . . . . . . . . . . . . . . . . . . page 46 Floppy Disk Drive Problems . . . . . . . . . . . . . . . . page 47 Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . page 47 Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 47 Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 47 Modem Problems . . . . . . . . . . . . . . . . . . . . . . . . . page 48

Problem

Page

USB Device Problems . . . . . . . . . . . . . . . . . . . . . page 48 PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 48 Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 48 Shutdown and Startup Problems . . . . . . . . . . . . page 50 Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 51 Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 52

Problem

Possible Cause

Possible Solutions

 

 

 

 

 

 

Audio Problems

 

 

 

 

 

There is no sound coming

The volume is turned too low.

Adjust the volume control on your notebook.

from the built-in speakers.

 

 

The software volume control is

Adjust the sound volume control settings in your

 

 

set too low.

software, operating system and applications.

 

 

 

 

Headphones are plugged into

Plugging in headphones disables the built-in

 

your notebook.

speakers, remove the headphones.

 

 

 

 

BIOS audio settings are

Set the BIOS setup utility to the default values within

 

incorrect.

the Multimedia Device Configuration menu. (See

 

 

BIOS Setup Utility on page 23 for more information)

 

 

 

 

Software driver is not

Refer to your application and operating system

 

configured correctly.

documentation for help.

 

 

 

 

The speakers have been muted

Click on the Volume icon in the tool tray on the

 

using the Volume icon in the

bottom right of the screen. (It looks like a speaker).

 

system tray.

If the Mute box is checked, click on it to uncheck it.

 

 

 

Optical Drive Problems

 

 

 

 

 

LifeBook notebook fails to

Protective sheet is still in the

Remove the protective sheet then replace the disc in

recognize optical discs.

optical drive tray.

the tray.

 

 

 

 

The disc is not pushed down

Open optical drive tray and reinstall the disc

 

onto center circle of the drive.

properly.

 

 

 

 

Optical drive tray is not

Push on the front of the optical drive tray until it

 

latched shut.

latches.

 

 

 

 

Incorrect DVD Player or no

Install DVD Player software. (See “Media Player

 

DVD Player software is

Software” on page 31 for more information.)

 

installed.

 

 

 

 

 

Wrong drive designator was

Verify the drive designator used by the application is

 

used for the disc in the applica-

the same as the one used by the operating system.

 

tion.

When the operating system is booted from a DVD/

 

 

CD, drive designations are automatically adjusted.

 

 

Note that the drive designation can be changed with

 

 

the Disk Management tool in Control Panel under

 

 

Administrative Tools -> Computer Management.

 

 

 

 

Windows Auto Insert function

Start the optical drive from the desktop or applica-

 

is disabled.

tion software or re-enable the Windows Auto Insert

 

 

function.

 

 

 

LifeBook notebook fails to

The disc is dirty or defective.

Wipe the disc. If it still will not work try another disc

recognize a disc.

 

in the drive.

 

 

 

46

Image 56
Contents User’s Guide Page Copyright and Trademark Information Declaration of ConformityImportant Safety Instructions AC adapter output polarityFor Authorized Repair Technicians Only System DisposalTable of Contents Care and Maintenance GLOSSARY/REGULATORY F e B o o k a 6 0 0 0 S e r i e s N o t e b o o k Preface F e B o o k a 6 0 0 0 S e r i e s N o t e b o o k Limited Warranty PrefaceAbout this Guide Fujitsu Contact InformationF e B o o k a 6 0 0 0 S e r i e s N o t e b o o k Getting to Know Your LifeBook Notebook Page Overview UnpackingTOP Components LEFT-SIDE Panel Components Air VentsOptical Disk Drive Optical Disk Drive Emergency ReleaseRIGHT-SIDE Panel Components Back Panel Components Main Unit and Configuration Label Lithium ion Battery BayMemory Upgrade Compartment Bottom ComponentsStatus Indicator Panel Power IndicatorBattery Charging Indicator Battery Level IndicatorHDD/ODD Access Indicator Numlk IndicatorCapslock Indicator Scrlk IndicatorKeyboard Page Clicking DOUBLE-CLICKINGScrolling Touchpad Control AdjustmentDragging Volume Control Controlling the VolumeConfiguring the Application Panel To configure your LifeBook Application PanelGetting Started Page Power Sources Connecting the Power AdaptersConnecting the AC Adapter Connecting the Optional Auto/Airline AdapterAdjusting Display Panel Brightness Using the KeyboardDisplay Panel Opening the Display PanelPower on Boot SequenceHard Disk Drive Passwords Bios Setup UtilityInstalling Click ME Starting Vista for the First TimeRegistering Windows with Microsoft Registering Your Lifebook NotebookPower Management POWER/SUSPEND/RESUME ButtonSleep Mode Hibernation SAVE-TO-DISK FeaturePower OFF Restarting the SystemUser-Installable Features Page Recharging the Batteries Lithium ion BatteryLow Battery State Replacing the Battery Shorted BatteriesCold-swapping Batteries Hot-swapping BatteriesLoading Media on Your Drive Optical Disk DriveMedia Player Software Using the Media Player Software Using Media Player on Battery PowerRemoving Media Emergency Media Tray ReleaseTo Watch a Movie on Battery Power Memory Stick/Secure Digital/xD Card Slot Inserting Memory STICK/SD/XD CardsRemoving a Memory STICK/SD/XD Card Inserting PC Cards Removing PC CardsInserting Expresscards Removing ExpresscardsInstalling Memory Upgrade Modules Removing a Memory Upgrade ModuleChecking the Memory Capacity RAMSelect Open Volume Select Option/Properties Device PortsModem RJ-11 Telephone Jack Internal LAN RJ-45 JackIeee 1394 Port MICROPHONE/LINE-IN JackVideo OUT Port HEADPHONE/LINE-OUT JackPage Troubleshooting Page Troubleshooting Identifying the ProblemSpecific Problems Using the Troubleshooting TableTroubleshooting Table ProblemAudio Problems Optical Drive ProblemsMemory Problems Hard Drive ProblemsKeyboard or Mouse Problems Modem Problems USB Device ProblemsPC Card/ExpressCard Problems Power FailuresPower Sources on page 21 for more information Shutdown and Startup Problems On page 23 for more informationVideo Problems 6 for locationMiscellaneous Problems 41 for more informationPower on Self Test Messages Emergency Media Player Drive Tray Release Modem Result CodesRestoring Your PRE-INSTALLED Software Reinstalling Individual Drivers and ApplicationsBoot Priority Change Restoring the Factory ImageUsing the Shock Sensor Utility Automatically Downloading Driver Updates Using the Shock Sensor Monitor WindowCheck for updates now About Fujitsu Driver UpdatePage Care and Maintenance Page Care and Maintenance Cleaning your LifeBook notebookCaring for your LifeBook notebook Storing your LifeBook notebookBatteries Floppy Disks and DrivesMedia Care PC CARDS/EXPRESSCARDSCaring for your Media DVD/CD/CD-R Caring for your Optical DrivePage System Specifications Page Specifications Power Dimensions and WeightPopular Accessories Device PortsLearning about Your Software Operating System Options Microsoft WorksMicrosoft Office Home and Student Edition Office Microsoft Small Business EditionGlossary Page Glossary Default Value DataDisk Disk DriveLithium ion Battery PortInfrastructure IP AddressReset Operating SystemPartition Peripheral DeviceStatus Indicator Wi-Fi CompatibleStandby Stereo audioRegulatory Information FCC NoticesAvis Aux Utilisateurs Du Réseau Téléphonique Canadien Page Appendix a Page FCC Regulatory Information Before Using the Wireless LAN Wireless LAN Modes Using this DeviceActivating the Wlan Device Deactivation using the Wireless On/Off SwitchDeactivating the Wlan Device Configuring the Wireless LAN Connecting to a NetworkTroubleshooting the Wlan TroubleshootingUnavailable NetworkWireless LAN Glossary GlossarySsid Service Set Identifier Wi-FiSubnet mask TCP/IP Transmission Control Protocol/InternetIP address information About IP AddressesWlan Specifications SpecificationsUsing the Optional Bluetooth Device What is BLUETOOTH?Where to Find Information About Bluetooth WarrantyAppendix B F e B o o k a 6 0 0 0 S e r i e s N o t e b o o k Installing Omnipass Installing the OmniPass ApplicationIntroducing the Optional Fingerprint Sensor Device Getting StartedUninstalling OmniPass Master Password ConceptUser Enrollment Verifying Information about OmniPassUsing Omnipass Password ReplacementOmniPass Authentication Toolbar Enrolling a FingerprintRemembering a Password Logging in to a Remembered SiteConfiguring Omnipass Password ManagementIdentities and Password Management OmniPass User IdentitiesOmnipass Control Center Exporting an OmniPass User ProfileImporting an OmniPass User Profile Things to Know Regarding Import/ExportUser Settings System SettingsCannot add a User with a Blank Password to OmniPass First option, Automatically log on to OmniPass asF e B o o k a 6 0 0 0 S e r i e s N o t e b o o k 102 Bios IndexFunction Key XD Card Page Page Page