Fujitsu Siemens Computers A6025 manual Troubleshooting the Wlan, Unavailable, Network, Connection

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W i r e l e s s L A N U s e r ’ s G u i d e

Troubleshooting the WLAN

TROUBLESHOOTING

Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table.

Problem

Possible Cause

Possible Solution

 

 

 

 

 

 

Unavailable

Incorrect network

Ad hoc connection: verify that the network names (SSID’s) and network

network

name (SSID) or

keys (WEP) of all computers to be connected have been configured

connection

network key

correctly. SSID’s and WEP key values must be identical on each

 

 

machine.

 

 

Access Point (Infrastructure) connection: set the network name (SSID)

 

 

and network key to the same values as those of the access point.

 

 

Set the Network Authentication value identically to that of the Access

 

 

Point. Please consult your network administrator for this value, if neces-

 

 

sary.

 

 

 

 

Weak received signal

Ad hoc connection: Retry connection after shortening the distance to

 

strength and/or link

the destination computer or removing any obstacles for better sight.

 

quality

Access Point (Infrastructure) connection: Retry connection after short-

 

 

 

 

ening the distance to the access point or removing any obstacles for

 

 

better sight.

 

 

 

 

The WLAN device

Check if the wireless switch is turned ON. Also verify “Disable Radio” is

 

has been deactivated

not checked in “Network setting” window.

 

or disabled

 

 

 

 

 

The computer to be

Check if the computer to be connected is turned ON.

 

connected is turned

 

 

off

 

 

 

 

 

RF interference from

The use of identical or overlapping RF channels can cause interference

 

Access Points or

with the operation of the WLAN device. Change the channel of your

 

other wireless

Access Point to a channel that does not overlap with the interfering

 

networks

device.

 

 

 

 

Wireless network

Re-check your Network Authentication, Encryption, and Security

 

authentication has

settings. Incorrectly configured security settings such as an incorrectly

 

failed

typed WEP key, a mis-configured LEAP username, or an incorrectly

 

 

chosen authentication method will cause the LAN device to associate

 

 

but not authenticate to the wireless network.

 

 

 

 

Incorrectly

Recheck the configuration of your network settings.

 

configured network

 

 

settings

 

 

 

 

 

Incorrect IP address

This only applies to networks using static IP addresses. Please contact

 

configuration

your network administrator for the correct settings.

 

 

 

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Contents User’s Guide Page Declaration of Conformity Copyright and Trademark InformationAC adapter output polarity Important Safety InstructionsFor Authorized Repair Technicians Only System DisposalTable of Contents Care and Maintenance GLOSSARY/REGULATORY F e B o o k a 6 0 0 0 S e r i e s N o t e b o o k Preface F e B o o k a 6 0 0 0 S e r i e s N o t e b o o k Preface Limited WarrantyAbout this Guide Fujitsu Contact InformationF e B o o k a 6 0 0 0 S e r i e s N o t e b o o k Getting to Know Your LifeBook Notebook Page Unpacking OverviewTOP Components Air Vents LEFT-SIDE Panel ComponentsOptical Disk Drive Optical Disk Drive Emergency ReleaseRIGHT-SIDE Panel Components Back Panel Components Lithium ion Battery Bay Main Unit and Configuration LabelMemory Upgrade Compartment Bottom ComponentsPower Indicator Status Indicator PanelBattery Charging Indicator Battery Level IndicatorNumlk Indicator HDD/ODD Access IndicatorCapslock Indicator Scrlk IndicatorKeyboard Page DOUBLE-CLICKING ClickingDragging Touchpad Control AdjustmentScrolling Controlling the Volume Volume ControlTo configure your LifeBook Application Panel Configuring the Application PanelGetting Started Page Connecting the Power Adapters Power SourcesConnecting the AC Adapter Connecting the Optional Auto/Airline AdapterUsing the Keyboard Adjusting Display Panel BrightnessDisplay Panel Opening the Display PanelBoot Sequence Power onHard Disk Drive Passwords Bios Setup UtilityStarting Vista for the First Time Installing Click MERegistering Windows with Microsoft Registering Your Lifebook NotebookPOWER/SUSPEND/RESUME Button Power ManagementSleep Mode Hibernation SAVE-TO-DISK FeatureRestarting the System Power OFFUser-Installable Features Page Low Battery State Lithium ion BatteryRecharging the Batteries Shorted Batteries Replacing the BatteryCold-swapping Batteries Hot-swapping BatteriesMedia Player Software Optical Disk DriveLoading Media on Your Drive Using Media Player on Battery Power Using the Media Player SoftwareRemoving Media Emergency Media Tray ReleaseTo Watch a Movie on Battery Power Inserting Memory STICK/SD/XD Cards Memory Stick/Secure Digital/xD Card SlotRemoving a Memory STICK/SD/XD Card Removing PC Cards Inserting PC CardsRemoving Expresscards Inserting ExpresscardsRemoving a Memory Upgrade Module Installing Memory Upgrade ModulesRAM Checking the Memory CapacityDevice Ports Select Open Volume Select Option/PropertiesModem RJ-11 Telephone Jack Internal LAN RJ-45 JackMICROPHONE/LINE-IN Jack Ieee 1394 PortVideo OUT Port HEADPHONE/LINE-OUT JackPage Troubleshooting Page Identifying the Problem TroubleshootingSpecific Problems Using the Troubleshooting TableProblem Troubleshooting TableAudio Problems Optical Drive ProblemsKeyboard or Mouse Problems Hard Drive ProblemsMemory Problems USB Device Problems Modem ProblemsPC Card/ExpressCard Problems Power FailuresPower Sources on page 21 for more information On page 23 for more information Shutdown and Startup Problems6 for location Video Problems41 for more information Miscellaneous ProblemsPower on Self Test Messages Modem Result Codes Emergency Media Player Drive Tray ReleaseReinstalling Individual Drivers and Applications Restoring Your PRE-INSTALLED SoftwareBoot Priority Change Restoring the Factory ImageUsing the Shock Sensor Utility Using the Shock Sensor Monitor Window Automatically Downloading Driver UpdatesCheck for updates now About Fujitsu Driver UpdatePage Care and Maintenance Page Cleaning your LifeBook notebook Care and MaintenanceCaring for your LifeBook notebook Storing your LifeBook notebookFloppy Disks and Drives BatteriesPC CARDS/EXPRESSCARDS Media CareCaring for your Media DVD/CD/CD-R Caring for your Optical DrivePage System Specifications Page Specifications Dimensions and Weight PowerPopular Accessories Device PortsLearning about Your Software Microsoft Works Operating System OptionsMicrosoft Office Home and Student Edition Office Microsoft Small Business EditionGlossary Page Glossary Data Default ValueDisk Disk DrivePort Lithium ion BatteryInfrastructure IP AddressOperating System ResetPartition Peripheral DeviceWi-Fi Compatible Status IndicatorStandby Stereo audioFCC Notices Regulatory InformationAvis Aux Utilisateurs Du Réseau Téléphonique Canadien Page Appendix a Page FCC Regulatory Information Wireless LAN Modes Using this Device Before Using the Wireless LANDeactivating the Wlan Device Deactivation using the Wireless On/Off SwitchActivating the Wlan Device Connecting to a Network Configuring the Wireless LANTroubleshooting Troubleshooting the WlanUnavailable NetworkGlossary Wireless LAN GlossaryWi-Fi Ssid Service Set IdentifierSubnet mask TCP/IP Transmission Control Protocol/InternetAbout IP Addresses IP address informationSpecifications Wlan SpecificationsWhat is BLUETOOTH? Using the Optional Bluetooth DeviceWhere to Find Information About Bluetooth WarrantyAppendix B F e B o o k a 6 0 0 0 S e r i e s N o t e b o o k Installing the OmniPass Application Installing OmnipassIntroducing the Optional Fingerprint Sensor Device Getting StartedMaster Password Concept Uninstalling OmniPassUser Enrollment Verifying Information about OmniPassPassword Replacement Using OmnipassOmniPass Authentication Toolbar Enrolling a FingerprintLogging in to a Remembered Site Remembering a PasswordPassword Management Configuring OmnipassIdentities and Password Management OmniPass User IdentitiesExporting an OmniPass User Profile Omnipass Control CenterImporting an OmniPass User Profile Things to Know Regarding Import/ExportSystem Settings User SettingsCannot add a User with a Blank Password to OmniPass First option, Automatically log on to OmniPass asF e B o o k a 6 0 0 0 S e r i e s N o t e b o o k 102 Index BiosFunction Key XD Card Page Page Page