Cisco Systems SPA3102 manual Using the Interactive Voice Response Menu, Overview

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Voice Gateway with Router

Chapter 5: Using the Interactive Voice Response Menu

Overview

NOTE: If your ITSP sent you the Voice Gateway, then it may be pre-configured for you, and you do not need to change any settings. Refer to the instructions supplied by your service provider for more information.

You may need to manually configure the Voice Gateway by entering the settings provided by your Internet Telephony Service Provider (ITSP). This chapter explains how to use the Interactive Voice Response Menu to configure the Voice Gateway’s network settings. You will use the telephone’s keypad to enter your commands and select choices, and the Voice Gateway will use voice responses.

For more advanced configuration, refer to “Chapter 6: Using the Web-based Utility.”

Accessing the Interactive Voice Response Menu

1.Use a telephone connected to the PHONE port of the Voice Gateway. (You can only access the Interactive Voice Response Menu through an analog telephone, not any of the Internet phones.)

2.Press **** (in other words, press the star key four times).

3.Wait until you hear “Linksys configuration menu. Please enter the option followed by the # (pound) key or hang up to exit.”

4.Refer to the following table that lists actions, commands, menu choices, and descriptions. After you select an option, press the # (pound) key. To exit the menu, hang up the telephone.

Chapter 5: Using the Interactive Voice Response Menu

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Overview

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Contents Voice Gateway with Router Page Copyright and Trademarks How to Use this GuideVoice Gateway with Router Table of Contents Internet Telephony Service Provider Itsp Linksys Common Problems and Solutions Frequently Asked QuestionsFront Panel Back Panel12 Voice User 1 Screen Welcome IntroductionWhat’s in this Guide? Introduction What’s in this Guide? Voice Gateway with Router Networking Basics An Introduction to Local Area NetworksUse of IP Addresses Networking Basics Back Panel Getting to Know the Voice GatewayFront Panel Front Panel PowerConnecting the Voice Gateway Getting StartedBefore You Begin Connect a PC Dhcp Configuring the Voice GatewayStatic IP Settings Using the Interactive Voice Response Menu Accessing the Interactive Voice Response MenuOverview Using the Interactive Voice Response Menu Interactive Voice Response Menu Firmware the programming code that runs a networking device Set Network or 121 Enter the network or Set the Mode 201 Press 0 to select Enter 1 to confirm. You will hear, Option Entering a PasswordConfiguring the Settings for Your Internet Phone Service Router Using the Web-based UtilityVoice How to Access the Web-based UtilityRouter Tab Product InformationSystem Status Packet a unit of data sent over a network Internet Connection Settings Static IP SettingsPPPoE Settings MAC Clone Settings Optional SettingsQOS Settings Remote ManagementVlan Virtual Local Area Network Settings Static Dhcp Lease Settings LAN Network SettingsVoice Gateway with Router DMZ Settings Port Forwarding SettingsSystem Reserved Ports Range Miscellaneous SettingsVoice Info Screen Voice TabLine 1 Status Line 1 StatusVoice Gateway with Router 10 Pstn Line Status Pstn Line StatusVoice Gateway with Router Voice Gateway with Router Voice Gateway with Router Voice System Screen System ConfigurationCall Forward Settings Selective Call Forward SettingsVoice User 1 Screen Voice Gateway with Router Supplementary Service Settings Speed Dial SettingsRing Settings Distinctive Ring SettingsVoice Gateway with Router Voice Pstn User Screen PSTN-To-VoIP Selective Call Forward Settings16 PSTN-To-VoIP Speed Dial Settings PSTN-To-VoIP Speed Dial Settings17 Pstn Ring Thru Line Distinctive Ring Settings Pstn Ring Thru Line 1 Distinctive Ring Settings18 Pstn Ring Thru Line 1 Ring Settings Pstn Ring Thru Line 1 Ring SettingsCommon Problems and Solutions Appendix a TroubleshootingNeed to set a static IP address on a PC For Windows 98 and MillenniumFor Windows XP For WindowsWant to test my Internet connection For Windows XP Voice Gateway with Router Need to set up a server behind my Voice Gateway TCP UDP Can’t get the Internet game, server, or application to work For Netscape 4.7 or higher For Microsoft Internet Explorer 5.0 or higherCan I make calls if my Internet connection is down? Frequently Asked QuestionsDoes the Voice Gateway support ICQ send file? How can I block corrupted FTP downloads? Which modems are compatible with the Voice Gateway? Voice Gateway with Router Windows 98 or Me Instructions Figure B-1 IP Configuration ScreenFor the Voice Gateway’s Web-based Utility Windows 2000 or XP InstructionsAppendix C Windows Help Shared ResourcesNetwork Neighborhood/My Network Places Appendix C Windows Help Appendix D Glossary Appendix D Glossary Voice Gateway with Router Voice Gateway with Router Appendix E Specifications Voice Gateway Re-registration with Primary SIP Proxy ServerCodec Name Assignment Administration Hook Flash Event SignalingMaintenance Automated Provisioning & Upgrade via HTTP, Tftp Non-intrusive, In-Service UpgradesRing Voltage 40-55 Vrms Configurable RJ-11 FXO Phone Ports For a Telco or PBX ConnectionNorth America 600 ohms, European CTR21 10 to 90% Non-condensing, operating and non-operating Voice Gateway with Router Appendix F Warranty Information Appendix F Warranty Information FCC Statement Appendix G Regulatory InformationAppendix G Regulatory Information Voice Gateway with Router Voice Gateway with Router Voice Gateway with Router Voice Gateway with Router Voice Gateway with Router Voice Gateway with Router Appendix H Contact Information Internet Telephony Service Provider ItspLinksys For support, contact your ItspAppendix H Contact Information
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