Cisco Systems SOHO 71 manual Obtaining Technical Assistance, Cisco Technical Support Website

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Preface

Obtaining Technical Assistance

Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one that has the most recent creation date in this public key server list:

http://pgp.mit.edu:11371/pks/lookup?search=psirt%40cisco.com&op=index&ex

act=on

In an emergency, you can also reach PSIRT by telephone:

•1 877 228-7302

•1 408 525-6532

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.

Cisco Technical Support Website

The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Cisco 806 Router and SOHO 71 Router Hardware Installation Guide

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Contents Corporate Headquarters Page Copyright 2005 Cisco Systems, Inc. All rights reserved Page N T E N T S Installation Vii Viii Organization AudienceConventions Related Documentation Obtaining Documentation Cisco.comDocumentation DVD Ordering Documentation Documentation FeedbackCisco Product Security Overview Reporting Security Problems in Cisco ProductsCisco Technical Support Website Obtaining Technical AssistanceSubmitting a Service Request Obtaining Additional Publications and Information Definitions of Service Request SeverityXviii Feature Routers Description FeaturesRouter LAN Ethernet Ports WAN Ethernet Port Console Port Router OverviewBack Panel Front Panel4shows the back panel of the Soho 71 router Color Function LEDsProduct Overview Router Overview Safety Preparing for InstallationBefore installing the router, read the following warnings Preventing Electrostatic Discharge Damage Unpacking the Box Preventing Router Damage Installing Your RouterConnecting Ethernet Devices Connected to Router Setting Router Port Type Button SettingNetwork Device Router Button Ethernet Cable Connecting a Hub Connecting a Server, PC, or Workstation Connecting a Broadband Modem Connecting to the InternetConnecting an Ethernet Switch Connecting a Terminal or PC to the Console PortConnecting a Terminal or PC Connecting the AC AdapterVerifying Router Operation Connecting the AC adapterMounting Your Router Power/Link LEDs to Check Normal PatternsMounting on Wall Mounting on TableInstallation Mounting Your Router Mounting Router on Wall Starting the Crws Software Connecting to a WebsiteInstallation What to Do If You Cannot Connect to a Website Before You Call Your Cisco Reseller TroubleshootingSymptom Problem Solutions Problems During Initial Startup, Installation Problems After Router Is RunningTroubleshooting Problems After Router Is Running System Specifications Description Design Specification Physical DimensionsEnvironmental Operating Ranges Port Connector Pinouts Description Design Specification Router PowerLaws and regulations Pin Function Function To HUB/TO PC Button Pin Position OUT PositionEthernet Cable Specifications Cabling SpecificationsMaximum Cable Distance Type Category ShieldingCable Maximum Distance Chapter a Specifications and Cables Cabling Specifications Numerics IN-2 IN-3 IN-4