Cisco Systems SOHO 71 manual Problems After Router Is Running, Installation

Chapter 3 Troubleshooting

			Problems After Router Is Running
Table 3-1 Problems During Initial Startup (continued)
Symptom	Problem		Solutions
	Improper setting of TO		To make sure that the button is set correctly, see
	HUB/TO PC button on		Table 2-2 in Chapter 2, “Installation.”
	router or hub.
Cannot connect to	•	Broadband modem	• Reconnect the broadband modem or Ethernet
the Internet		or Ethernet switch	switch, and ensure that it is receiving power.
		is not connected or	• Check with the Internet service provider or
		turned on.
			corporate network administrator to determine if
	•	A problem with	there is a problem.
		the broadband or	• Use the Cisco Router Web Setup software to
		WAN service.
			configure the router by following the procedure in
	•	Router is	What to Do If You Cannot Connect to a Website,
		improperly	page 2-17(recommended), or configure the router
		configured	using a PC connected to the console port.

Problems After Router Is Running

Table 3-2lists problems that could occur after the router has been up and running.

Table 3-2 Problems After Router is Running

Symptom	Problem		Solutions
Problems with Ethernet	A cable-related		Perform the following tasks in order:
connection. (COMPUTER	problem:		1. Make sure that the connectors at both
LEDs 1 through 4 are off.)
	•	Disconnected	ends of the cable are secure.
		cable.	2. Make sure that the cable is not
	•	Damaged cable.	physically damaged. If it is damaged,
			order another cable from
			Cisco Systems, or replace it with a
			similar cable.
	Improper setting of TO		To make sure that the button is set correctly,
	HUB/TO PC button on		see Table 2-2 in Chapter 2, “Installation.”
	router or hub.
		Cisco 806 Router and SOHO 71 Router Hardware Installation Guide
78-10432-04				3-3