Cisco Systems SOHO 71 manual Troubleshooting Problems After Router Is Running

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Chapter 3 Troubleshooting

Problems After Router Is Running

Table 3-2 Problems After Router is Running (continued)

	Symptom	Problem		Solutions

	Connection to the broadband	A cable-related		Perform the following tasks in order:
	or Ethernet line is intermittent	problem:		1. Make sure that the connectors at both
	or lost. (The INTERNET 1			1. Make sure that the connectors at both
	or lost. (The INTERNET 1	•	Disconnected	ends of the cable are secure.
	LED on the front panel is off.)	•	Disconnected	ends of the cable are secure.
	LED on the front panel is off.)		cable.	2. Make sure that the cable is not
			cable.

		•	Damaged cable.	physically damaged. If it is damaged,
				order another cable from
				Cisco Systems, or replace it with a
				similar cable.

		Problem with		Contact your broadband line or WAN
		broadband line or WAN		service provider to determine whether there
		service.		is a problem.

	Cisco 806 Router and SOHO 71 Router Hardware Installation Guide
3-4	78-10432-04

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Contents Corporate Headquarters Page Copyright 2005 Cisco Systems, Inc. All rights reserved Page N T E N T S Installation Vii Viii Audience OrganizationConventions Related Documentation Cisco.com Obtaining DocumentationDocumentation DVD Documentation Feedback Ordering DocumentationReporting Security Problems in Cisco Products Cisco Product Security OverviewObtaining Technical Assistance Cisco Technical Support WebsiteSubmitting a Service Request Definitions of Service Request Severity Obtaining Additional Publications and InformationXviii Features Feature Routers DescriptionRouter Overview Router LAN Ethernet Ports WAN Ethernet Port Console PortFront Panel Back Panel4shows the back panel of the Soho 71 router LEDs Color FunctionProduct Overview Router Overview Preparing for Installation SafetyBefore installing the router, read the following warnings Preventing Electrostatic Discharge Damage Unpacking the Box Installing Your Router Preventing Router DamageConnected to Router Setting Router Port Type Button Setting Connecting Ethernet DevicesNetwork Device Router Button Ethernet Cable Connecting a Hub Connecting a Server, PC, or Workstation Connecting to the Internet Connecting a Broadband ModemConnecting a Terminal or PC to the Console Port Connecting an Ethernet SwitchConnecting the AC Adapter Connecting a Terminal or PCConnecting the AC adapter Verifying Router OperationPower/Link LEDs to Check Normal Patterns Mounting Your RouterMounting on Table Mounting on WallInstallation Mounting Your Router Mounting Router on Wall Connecting to a Website Starting the Crws SoftwareInstallation What to Do If You Cannot Connect to a Website Troubleshooting Before You Call Your Cisco ResellerProblems During Initial Startup Symptom Problem SolutionsProblems After Router Is Running , InstallationTroubleshooting Problems After Router Is Running Description Design Specification Physical Dimensions System SpecificationsEnvironmental Operating Ranges Description Design Specification Router Power Port Connector PinoutsLaws and regulations Function To HUB/TO PC Button Pin Position OUT Position Pin FunctionCabling Specifications Ethernet Cable SpecificationsType Category Shielding Maximum Cable DistanceCable Maximum Distance Chapter a Specifications and Cables Cabling Specifications Numerics IN-2 IN-3 IN-4