Introduction
Related Manuals
The manuals listed below should be used to supplement the procedures and technical data contained in this manual.
SmartSwitch 9000 Installation Guide
SmartSwitch 9000 9C300-1 Environmental Module User’s Guide
SmartSwitch 9000 9C214-1 AC Power Supply User’s Guide
INB Terminator Modules Installation Guide
SmartSwitch 9000 Module Local Management User’s Guide
Getting Help
For additional support related to this device or document, contact the Cabletron Systems Global Call Center:
Phone | (603) |
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Internet mail | support@ctron.com |
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FTP | ctron.com (134.141.197.25) |
Login | anonymous |
Password | your email address |
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BBS | (603) |
Modem setting | 8N1: 8 data bits, No parity, 1 stop bit |
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For additional information about Cabletron Systems or its products, visit the
World Wide Web site: http://www.cabletron.com/
For technical support, select Service and Support.
To send comments or suggestions concerning this document, contact the Cabletron Systems Technical Writing Department via the following email address: TechWriting@ctron.com
Make sure to include the document Part Number in the email message.
Before calling the Cabletron Systems Global Call Center, have the following information ready:
•Your Cabletron Systems service contract number
•A description of the failure
•A description of any action(s) already taken to resolve the problem (e.g., changing mode switches, rebooting the unit, etc.)
•The serial and revision numbers of all involved Cabletron Systems products in the network
•A description of your network environment (layout, cable type, etc.)
•Network load and frame size at the time of trouble (if known)
•The device history (i.e., have you returned the device before, is this a recurring problem, etc.)
•Any previous Return Material Authorization (RMA) numbers