Extron electronic 3200 Series, 6400 Series manual Upgrade andTroubleshooting Procedures

Page 44

Chapter 5 • Upgrades and Troubleshooting

Upgrade andTroubleshooting Procedures

The following procedures may be done in the field.

Add Front Panel Controller (FPC 1000) - see below.

Installing a Software Upgrade - see Page 5-3.

Swapping RS-232 / RS-422 Ports - see Page 5-4.

Troubleshooting a system problem - see Page 5-5.

Adding Video cards to a Matrix 3200/6400 Video Switcher- see Page 5-7.

Adding BMEs to a Matrix 6400/3200 System - see Page 5-9.

Adding a Front Panel Controller to an existing system

Adding a Front Panel Controller to an existing system involves replacing the blank Access Panel on any BME (except Sync) with the FPC 1000 panel. A system can only have one Front Panel Controller and it must be installed on BME #0. The details for installing the FPC 1000 are included in the User’s Manual provided with the unit.

RGB

 

 

 

 

 

MUTE

 

 

 

 

 

AUDIO

 

 

 

 

 

MUTE

 

 

 

 

 

 

 

 

 

 

FPC-1000

POWER SUPPLIES

COMMUNICATIONS

SYSTEM

+V

-V

RS232

BME

REMOTE

STATUS

 

 

PRIMARY

TX

 

 

 

 

REDUNDANT

RX

 

 

MATRIX 6400

 

 

DIAGNOSTICS

 

 

VIDEO

 

 

 

BME

 

 

 

INPUTS

 

 

 

 

 

 

OUTPUTS

 

 

 

 

 

 

-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

+

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A

 

ADDRESS

 

 

 

 

 

 

 

OUT

OUT

OUT

OUT

OUT

OUT

OUT

OUT

 

 

 

 

 

 

 

 

 

 

B

 

 

IN

1

9

17

25

33

41

49

57

 

 

 

 

 

 

 

C

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

D

COMM.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

E

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A

 

SYNC

2

10

18

26

34

42

50

58

 

 

 

 

 

 

 

MKP

 

 

 

 

 

 

 

 

B

 

 

 

 

 

 

 

 

 

C

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

D

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

E

 

 

OUT

3

11

19

27

35

43

51

59

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

RS232/RS422

ANAHEIM, CA

4

12

20

28

36

44

52

60

 

 

 

 

 

 

 

 

MADE IN USA

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

IN

BME COMM.

 

 

5

13

21

29

37

45

53

61

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OUT

 

 

6

14

22

30

38

46

54

62

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

AC POWER INPUT

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FUSE: 250V 5.0A TT

SERVICING

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7

15

23

31

39

47

55

63

 

 

 

 

 

 

 

 

 

5.0A MAX 50/60Hz

POWER CORD BEFORE

8

16

24

32

40

48

56

64

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

100-240V

DISCONNECT

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1 - 8

9 - 16

17 - 24

25 - 32

33 - 40

41 - 48

49 - 56

57 - 64

Figure 5-1.A Matrix 6400 Video BME Front and Rear Panels

5-1

Extron • Matrix 3200/6400 Series • User’s Manual

Image 44
Contents Matrix 3200 and 6400 Series Precautions Using the Matrix 6400 System Virtualization/Control Software Following icons may be used in this manual Introduction to the Matrix 3200/6400 Video Switcher Matrix 6400 Video Switcher w/optional FPC What is a Matrix 3200/6400 Video Switcher?Features Feature Descriptions A Matrix 6400 Video Switcher Rear Panel ViewRGB Matrix 3200/6400 System Manuals Matrix 3200 & 6400 Video Switcher System Overview Matrix 3200 Video and Matrix 6400 Audio Switcher System Example 1 Video/Audio FollowExample 2 Video/Audio Breakaway Example 3 Video/Audio BreakawayMatrix 3200/6400 Video Switcher Specifications UL, CUL Page 2Chapter Two Installing the Matrix 3200/6400 Video Switcher Matrix 3200/6400Video Switcher Installation Installing the Matrix 3200/6400 Video BMESetting BME Addresses Connecting the BME Comm interconnecting cablesConnecting the RS-232/RS-422 Cable to BME #0 Connecting the External Vertical Interval Sync CablesA Matrix 3200/6400 Video Switcher Connections BME#0 only Purpose of installing the software Virtualizing the Matrix 3200/6400 Switcher/SystemMatrix 3200/6400 Video Input/Output Cabling AdaptersPage 3ChapterThree Extron Matrix 3200/6400 Series User’s Manual Extron Matrix 3200/6400 Series User’s Manual Extron Matrix 3200/6400 Series User’s Manual ↑ -4.A ↓ -4.B Extron Matrix 3200/6400 Series User’s Manual How to Create Rooms within the Matrix 3200/6400 System How to Remote Control Program the Matrix 3200/6400 System How to OFF-LINE Emulate Program the Matrix 3200/6400 System Extron Matrix 3200/6400 Series User’s Manual How to Save and Restore the Matrix 3200/6400 Settings Page RS-232/RS-422 Programmer’s Guide Serial Communications Port Pin RS-232 Description RS-422Host to Switcher Communications Command/Response TableCommand /RESPONSE Table VIRT-IN# Name LVL1 LVL2 LVL6 ADDR# Mode ID# Name User Input ØØ VA Ascii H OST-S Witcher Response S WITCHER-H OST EØ1 Programmer’s Guide Upgrades and Troubleshooting Upgrade andTroubleshooting Procedures Adding a Front Panel Controller to an existing systemMatrix 3200/6400 Video BME Internal Access Use a coin or screwdriver to rotate two captive screwsInstalling a Software Update A Updating the Software IC on the Main Control CardSwapping Serial Ports RS-232/RS-422 Ribbon Cable ConnectorsSwapping BME #0 RS-232 / RS-422 Ports Troubleshooting a Matrix 3200/6400 System Problem Power SuppliesRedundant V+ Power Supply would be located here Checking/Replacing the BME External AC Input FuseA Inserting an output video card into the BME Determining Video Output Card Population OUTAdding BMEs to a Matrix 3200/6400 System Audio rear viewAdding a Video and/or an Audio BME 10.A Example of a Matrix 3200/6400 Video rack-mounted systemBefore Hardware Changes Software Procedure Before and After a Hardware UpgradeUpgrade System Software Procedure After Hardware Changes Page Reference Information Matrix 3200/6400 Series Part Numbers Matrix 6400 Wideband Switcher Iofr Matrix 3200 Wideband Switcher IofrMatrix 6400 Video Switcher Iofr Matrix 3200/6400 Series Part Numbers from previousMatrix 3200 Video Switcher Iofr Matrix 6400 Sync Switcher 60-254-PH0rMatrix 3200 Sync Switcher 60-255-DD0r Matrix 6400 Audio Switcher IofrBNC Cables Super High Resolution SHR BNC Cables Assorted ConnectorsRelated Part Numbers Bulk CablePre-cut Cables Binary/Hex/Decimal Conversion TableBNC-4 HR Cable BNC-5 HR CableGlossary of terms Cathode Ray Tube See CRTAppendix a Reference Information Appendix a Reference Information PCB Printed Circuit Board Virtual conference room See videoconferencing Matrix 3200 Video Switcher Virtualization Work-sheet Matrix 6400 Video Switcher Virtualization Work-sheet Page FCC Class a Notice Extron’s Warranty Extron Electronics, USA