Chapter 5 • Upgrades and Troubleshooting
After Hardware Changes
Do the following steps AFTER the hardware upgrade has been installed:
1.From Windows open the Program Group or Folder called “Extron Electronics”.
2.Double click the “Matrix 6400 Control Pgm” icon to start the program. You will be asked to select the COMM port, or choose “Emulate” mode. After the COMM port is selected, the software looks for the matrix system, “reads” its configuration, and then displays it in a window called “Extron’s Matrix 6400 Control Program.
3.Click on TOOLS, the TOOLS menu is displayed. Click on Upgrade.
4.The “Upgrade Wizard” dialog box shown below will be displayed. The options are Yes, NO and Cancel. Click on ”Yes” (since the hardware changes have been installed at this point). The “Upgrade Wizard” does the following:
•Presents the Virtual Configuration screen so you may
•Restores MATRIX settings from the MTRX6400.INI file saved before the hardware configuration was changed. All settings are restored from before, except the Map.
•You may want to assign new icons and names to any Virtual IO ports that were newly created by your upgrade after the wizard has finished. This would also be the time to update your Room Configurations if needed.
5.Verify that the system (including the new hardware) is functioning
correctly. If the system is not functioning as expected, call Extron Technical Support.
NOTE: The upgrade wizard also allows you to downgrade your system (remove hardware), but various Room and Preset settings may not fully restore since some of the Virtual input and output ports may no longer
Extron • Matrix 3200/6400 Series • User’s Manual |