Extron electronic 3200 Series, 6400 Series manual Installing a Software Update

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Chapter 5 • Upgrades and Troubleshooting

Installing A Software Update

To install a software update, IC U9 or U6 (or both) on the Main Control printed circuit card is replaced. If the system consists of multiple BMEs, the software IC(s) in each BME’s Main Control PCB may need to be updated. Use the following procedure to replace the Matrix 3200/6400 Video Main Control PCB IC(s).

1.Power the system OFF and unplug the AC power cord.

2.Remove the Access Panel. See Page 5-2.

3.Use the PLCC IC puller (Figure 5-3.A) to remove the existing Software IC. Squeeze the tool to align the hooks with the slots provided in opposite corners of IC socket U9 or U6. Insert the hooks, squeeze gently and pull the IC straight out of the socket. Set the IC aside.

4.Note the key (angled corner) of the new Software IC. Orient this to match the key of the socket and carefully press it in place.

5.Reinstall the Access Panel.

6.Plug in the AC power cord, power the system ON.

7.Verify that the switcher is working properly.

Fuse

20

H1

POWE+V

R

 

 

 

 

-VSUPPLIES

 

 

 

 

PRIMARY

 

 

 

 

REDUNDANT

TX

RS232COMM

UNICATIONSBME

 

 

RX

 

 

 

DIAGNOSTICS

REMOTE

 

 

STATUSTEM

 

 

 

 

SYS

See note - Page 5-2.

MATRIX

VI6400

DEO

Main Control Card

U9 U6

J4

J8

RED -

J14

J1

MAIN +

J13MAIN -

RED - J15

J16

Figure 5-3.A Updating the Software IC on the Main Control Card

To Diagnostics LEDs

5-3

Extron • Matrix 3200/6400 Series • User’s Manual

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Contents Matrix 3200 and 6400 Series Precautions Using the Matrix 6400 System Virtualization/Control Software Following icons may be used in this manual Introduction to the Matrix 3200/6400 Video Switcher Features What is a Matrix 3200/6400 Video Switcher?Matrix 6400 Video Switcher w/optional FPC Feature Descriptions A Matrix 6400 Video Switcher Rear Panel ViewRGB Matrix 3200/6400 System Manuals Matrix 3200 & 6400 Video Switcher System Overview Example 2 Video/Audio Breakaway Matrix 3200 Video and Matrix 6400 Audio Switcher SystemExample 1 Video/Audio Follow Example 3 Video/Audio BreakawayMatrix 3200/6400 Video Switcher Specifications UL, CUL Page 2Chapter Two Installing the Matrix 3200/6400 Video Switcher Matrix 3200/6400Video Switcher Installation Installing the Matrix 3200/6400 Video BMEConnecting the RS-232/RS-422 Cable to BME #0 Setting BME AddressesConnecting the BME Comm interconnecting cables Connecting the External Vertical Interval Sync CablesA Matrix 3200/6400 Video Switcher Connections BME#0 only Matrix 3200/6400 Video Input/Output Cabling Purpose of installing the softwareVirtualizing the Matrix 3200/6400 Switcher/System AdaptersPage 3ChapterThree Extron Matrix 3200/6400 Series User’s Manual Extron Matrix 3200/6400 Series User’s Manual Extron Matrix 3200/6400 Series User’s Manual ↑ -4.A ↓ -4.B Extron Matrix 3200/6400 Series User’s Manual How to Create Rooms within the Matrix 3200/6400 System How to Remote Control Program the Matrix 3200/6400 System How to OFF-LINE Emulate Program the Matrix 3200/6400 System Extron Matrix 3200/6400 Series User’s Manual How to Save and Restore the Matrix 3200/6400 Settings Page RS-232/RS-422 Programmer’s Guide Serial Communications Port Pin RS-232 Description RS-422Host to Switcher Communications Command/Response TableCommand /RESPONSE Table VIRT-IN# Name LVL1 LVL2 LVL6 ADDR# Mode ID# Name User Input ØØ VA Ascii H OST-S Witcher Response S WITCHER-H OST EØ1 Programmer’s Guide Upgrades and Troubleshooting Upgrade andTroubleshooting Procedures Adding a Front Panel Controller to an existing systemMatrix 3200/6400 Video BME Internal Access Use a coin or screwdriver to rotate two captive screwsInstalling a Software Update A Updating the Software IC on the Main Control CardSwapping BME #0 RS-232 / RS-422 Ports Ribbon Cable ConnectorsSwapping Serial Ports RS-232/RS-422 Troubleshooting a Matrix 3200/6400 System Problem Power SuppliesRedundant V+ Power Supply would be located here Checking/Replacing the BME External AC Input FuseA Inserting an output video card into the BME Determining Video Output Card Population OUTAdding BMEs to a Matrix 3200/6400 System Audio rear viewAdding a Video and/or an Audio BME 10.A Example of a Matrix 3200/6400 Video rack-mounted systemUpgrade System Software Procedure Software Procedure Before and After a Hardware UpgradeBefore Hardware Changes After Hardware Changes Page Reference Information Matrix 3200/6400 Series Part Numbers Matrix 6400 Video Switcher Iofr Matrix 6400 Wideband Switcher IofrMatrix 3200 Wideband Switcher Iofr Matrix 3200/6400 Series Part Numbers from previousMatrix 3200 Sync Switcher 60-255-DD0r Matrix 3200 Video Switcher IofrMatrix 6400 Sync Switcher 60-254-PH0r Matrix 6400 Audio Switcher IofrRelated Part Numbers BNC Cables Super High Resolution SHR BNC CablesAssorted Connectors Bulk CableBNC-4 HR Cable Pre-cut CablesBinary/Hex/Decimal Conversion Table BNC-5 HR CableGlossary of terms Cathode Ray Tube See CRTAppendix a Reference Information Appendix a Reference Information PCB Printed Circuit Board Virtual conference room See videoconferencing Matrix 3200 Video Switcher Virtualization Work-sheet Matrix 6400 Video Switcher Virtualization Work-sheet Page FCC Class a Notice Extron’s Warranty Extron Electronics, USA