Extron® Warranty
Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:
USA, Canada, South America, | Japan: |
and Central America: | Extron Japan |
Extron USA | Kyodo Building, 16 Ichibancho |
1001 East Ball Road | |
Anaheim, CA 92805 | Japan |
U.S.A. |
|
Europe, Africa, and the Middle | China: |
East: | Extron China |
Extron Europe | 686 Ronghua Road |
Hanzeboulevard 10 | Songjiang District |
3825 PH Amersfoort | Shanghai 201611 |
The Netherlands | China |
Asia: | Middle East: |
Extron Asia | Extron Middle East |
135 Joo Seng Road | Dubai Airport Free Zone |
PM Industrial Bldg. | F12, PO Box 293666 |
Singapore 368363 | United Arab Emirates, Dubai |
Singapore |
|
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or modifications to the product that were not authorized by Extron.
NOTE: If it has been determined that the product is defective, please call
Extron and ask for an Applications Engineer at (714)
+31.33.453.4040 (Europe), +65.6383.4400 (Asia), or +81.3.3511.7655
(Japan) to receive an RA# (Return Authorization number). This will begin the repair process as quickly as possible.
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.