TROUBLESHOOTING
Q:I installed the driver for the USB 2.0 Laptop Docking Station with Video under Windows XP/Vista operating system but there is no Pinter Port available in the device manager however the other Ports (Serial, Mouse, Keyboard and USB) are OK .
A:The driver for USB to Printer converter on Windows 2000 and XP/Vista/Windows 7 is not required. Microsoft supports USB Printer class in these operating systems. The related driver will be loaded automatically by Microsoft when you plug in the USB to Printer device.
It will create a message “printer support device” in the device manager and a “virtual printer port for USB“ in the port selection of printer setting. You can check this item and it will work on both systems.
Q: The USB ports are not functioning properly without the power adapter but other devices are.
A:USB 2.0 Laptop Docking Station with Video normally derives its own power from the PC Host. When only the Host power is supplied, the Power LED will turn BLUE, and the serial, parallel, keyboard, mouse, Ethernet and three USB ports can operate without the external power adapter.
Please note that if the external power adapter is not used and heavy power consuming USB devices are connected, the USB ports may not function normally. Therefore the use of the external power adapter is highly recommended. You can use the adapter included or if necessary, you may use any external 5 voltage, 2A DC power that is UL, CE,
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