Video is playing but Audio is failed | Freecom Technologies DVB-T

Trouble Shooting

6.When error dialog box pops up or black screen appears

a.Might be resulted from poor signal quality, Freecom DVB-T Stick doesn’t receive enough data of program or does receive wrong data. Please check the connection between Freecom DVB-T Stick and the antenna.

b.Please check the driver of VGA card or on board VGA chip.

c.Please make sure your operation system is Microsoft Windows XP(SP1) or higher.

d.Please install Microsoft DirectX9.0 and Media Player 7.0 or higher version.

7.Video is playing but Audio is failed

Please check the sound card or the volume setting.

8.Failed to play program

a.Make sure you have installed Sound Card Driver and the Sound Card is working.

b.Please note that no matter if you want to listen to the audio or not, the sound card and its driver must be installed. Please check the signal quality and strength.

9.When playing program, audio is ok, but screen is blank. Why?

Please make sure your VGA driver and Microsoft DirectX9.0 were installed correctly.

10.DTV Mpeg2 video playback on Notebook PCs is not smooth

MPEG2 video playback consumes lots of CPU power. To get better performance, please make sure “Power-saving” mode of the Notebook PC is disabled and the CPU should run at its maximum frequency.

11.If your computer has installed the Intel® express chipset, the MobiDTV remote control may not turn the power on/off, please follow the below steps to resolve this problem.

1. Please click the right button of the mouse on the desktop. Then click “Properties” to continue.

2. Please click “Advanced” from “Settings” tab.

3. Please click “Graphics Properties” from “Intel® Extreme Graphics 2” tab.

4. Please click “Hot Keys” to continue.

5.Please choose the “Disable” on the “Open Graphics Property Application”, then click “OK” to finish.