Moxa Technologies VPort 2140 user manual Troubleshooting

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Troubleshooting

This chapter describes some problems that might occur during installation or operation, and provides the basic solutions to those problems.

The following topics are covered in this chapter:

Power On Self Test (POST)

Frequently Asked Questions

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Contents First Edition, March VPort User’s ManualCopyright Notice TrademarksDisclaimer Before getting started Table of Contents Chapter Advanced Applications Page Introduction Overview Product Features Package ChecklistTypical Applications Ethernet ConnectionModem Dial-up Connection Front Panel Product DescriptionsMode Condition Network LEDs ACTIVE, LINK, and FDXName Description Work Status Pin description Regulation Rear PanelCOM1 & COM General I/O terminal blockInput 12 VDC 11 10/100 Mbps EthernetGetting Started Before Getting Started Setting up an Ethernet EnvironmentFront Panel Setting up an Ethernet EnvironmentBefore Getting Started Cable ConnectionRear Panel Running the IP Installer ProgramPowering on the VPort 2140 Video Server Using the IP Installer ProgramAssigning an IP Address to VPort 2140 Video Server Getting Started Using DOS Commands under Windows Accessing VPort 2140 Video Server for the First TimeNull Modem Setting up a Modem EnvironmentModem Powering on VPort 2140 Video ServerInstalling a new modem Configuring a Modem Under Windows 2000 EnvironmentVPort 2140 User’s Manual Modem Mode Click on Start Control Panel Modems Setting up a new connectionVPort 2140 User’s Manual Getting Started Panel Mounting Null Modem ModeModem Mode Mounting VPortAccessing VPort 2140 Video Server for the First Time Accessing VPort 2140 Video Server AuthenticationOpening Your Browser Image Mode Functions Featured on the MainInstalling the Plug-in Application Image Mode and Text ModeLogo and Host Name Video Quality SelectionImage Size Selection Relay Output Control System ConfigurationCustom Camera Commands Camera View selectionPage System Configuration Restore facotry default settings Reset system Using Setup Wizard System Configuration Via Web AccessSurveillance System Using the Application WizardSystem Host nameRoot password SecurityDate and Time Add user Snapshot modeReset network at next boot NetworkHttp GeneralSave the modification FTPShow Time stamp in image and Text on image Image settingColor, Default size, and Default quality VideoCamera type Camera SettingPreset position setting of Motorized PTZ camera Motion DetectionRS-232 RS-485 Speed Default Video SourceCOM 1 & COM ModulationInterface mode Port SettingsPurpose Application Custom commandLevel Weekly scheduleTrigger Action Event operationShow alert in image Trigger ConditionSave Sequential ModeSend Snapshot by Email or FTP View SnapshotDemo Homepage layoutLogo graph Background graph Web page display modeView log file Logo linkView parameters Factory defaultVideo Server Initial Configuration file System Configuration Via FTPFrom 12 to Lime, 10-aqua, 11-fuchsia, 12-silver Or 1024 to String of max characters Or RS485 Or YES to activate external script Monitor changed status of digital inputs System Configuration Via TelnetTelnet Commands System core debuggingReset system Skip installation at next bootReset network for new settings Restore factory default settingsAdvanced Applications URL Commands for DI/DO & Camera’s Actions SettingGetting snapshot via FTP Capturing Up-to-date Still ImagesVideo Embedded in Customers’ Homepage Getting snapshot via URLGetting triggered snapshots via FTP File name Pre-alarm Upon alarm Post-alarmDownload Event-triggered Snapshots Getting triggered snapshots via URLCommand Script for DI/DO & Camera’s Actions Setting Customizing Graphics in HomepageObject File name Maximal size Operator Command formatParameter Explanations EventPractical Examples Command line DescriptionRecalling camera position URL Commands for DI/DO & Camera’s Actions SettingDrive digital outputs Moving motorized camera in PTZ directionRestart System via URL URL Commands for System MaintenanceRestore Factory Default Settings via URL Download System Log via FTPUpgrading System Firmware Using Upgrade Wizard to Upgrade Firmware Easily Using FTP to Upgrade Firmware Page Troubleshooting Power On Self Test Post Frequently Asked QuestionsLED pattern after Post Failed function Troubleshooting Troubleshooting VPort 2140 User’s Manual URL URL Commands of Video ServerName Value Description Resource name Reference URLNetwork Configuration URL Video Configuration URL COM 1 Configuration URL Camera custom command configuration URL Custom camera configuration URL Motion detection configuration URL VPort 2140 User’s Manual A-9 Page Camera model Baud rate Data bits Stop bit Parity bit Settings of Supported PTZ CamerasPage Camera Control Cable Page Time Zone Table VPort 2140 User’s Manual Technical Specifications General I/O Service Information Following services are provided Moxa Internet ServicesMoxa Product VPort Serial Number Problem Report FormProduct Return Procedure