Paradyne 8540, 8546 manual Diagnostics and Troubleshooting, Applications Screens

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Diagnostics and Troubleshooting

5

Overview

Diagnostics for the system are available through the following:

HApplications menu (C) – For a Ping or TraceRoute.

HDiagnostics menu (D) – To display the results of a selftest or alarm conditions, and to conduct a nondisruptive packet test.

HSYSLOG (B-A-C) – To display SYSLOG messages.

Applications Screens

Use the Applications submenu to perform a Ping or TraceRoute.

8000-A2-GB20-50

April 2000

5-1

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Contents HOTWIREr 8540 and 8546 Radsl Cards Copyright E 2000 Paradyne Corporation All rights reserved Contents Radsl Card Configuration Glossary Index Contents Document Purpose and Intended Audience About This GuideProduct-Related Documents Document SummaryVii Viii What is the Hotwire DSL System? Hotwire DSL System DescriptionOptional Central Office CO Customer Premises CPInput Hotwire DSL ChassisApril DSL Card MCP Card Front View of a Hotwire 8820 GranDSLAM ChassisMCC Card Use this MCC Card This Hotwire ChassisRadsl Cards Levels of Access FeaturesSoftware Functionality Monitoring the DSL Cards Configuring the DSL CardsTroubleshooting and Diagnostics Hotwire DSL System Description Menu and Screen Formats Hotwire Menus and ScreensComponents of a Hotwire Menu Luserlogin or Ruserlogin where L indicates a local login Components of a Hotwire ScreenKeys Definition Commonly Used Navigation KeysCommunications Controller MCC Card User’s Guide User Login Screen Hotwire Chassis Main Menu Hotwire Menu HierarchyHotwire Chassis Applications Hotwire DSL MenuHotwire DSL DiagnosticsDSL Card Configuration Menu DSL Card Monitoring Menu Logging In to the SystemCard Selection Screen R D U X X Column Position Display Description HeadingAutomatically Logging Out Accessing the Hotwire DSL MenuExiting From the System Manually Logging OutHotwire Menus and Screens Overview Radsl Card ConfigurationPort Naming Conventions For each Service Domain See Perform task Configuring the MCC Card, DSL Cards, and RTUsFor the Management Domain, perform task On the . . . See Card DCE ManagerServer 10BT DCE Manager Router MCC CardDCE Manager Router DCE Manager Server8546 ISP Router8540 DSL Configuration Card Status Screens Card Status Options 1 DNS Setup Configure DNSCard Info System Information Time/Date Card Status Options 2Nvram Clear Screen Clear Nvram DOS Machine Nvram Config LoaderCard Reset Reset System Card Status Options 3Download Code Download Code and Apply Download Card Status Menu Options 4Apply Download Ports Options 1 DSL Configuration Ports ScreensEthernet Port DSL Ports DSL Parameters Ports Options 2DSL Ports DSL Parameters cont’d Ports Options 3Thresholds for Trap Messages Interfaces Options 1 DSL Configuration Interfaces ScreensGeneral Interfaces IP Network Interfaces Options 2Control Control Interface Link Options Echo Policy Default =Interfaces Options 3 Negotiate OptionsDSL Configuration Users Screens Users Options Users * Configure AccountDSL Configuration IP Router Screens Message Meaning Static Routes IP Router Options 1Martian Networks IP Router Options 2Filter Table IP Router Options 3 IP Router Filters IP Filter ConfigurationDelete Rule Yes/No IP Router Options 4 Management System Source Validation for Radsl Cards DSL Configuration Snmp ScreensSecurity Snmp Security Snmp OptionsCommunities/Traps Snmp Communities/Traps DSL Configuration Dhcp Relay Screens Select Configuration → Dhcp Relay → Domain Names A-G-A Configuring Dhcp Relay Agent dynamic addressingServers Dhcp Relay OptionsDomain Names Interface IP Address Read-onlyDSL Configuration RTU Screens RTU Selection RTU OptionsDSL Monitoring Menu Monitoring the Hotwire DSL SystemDSL Monitoring Card Status Screens Card Status Options Login HistoryCard Info General Card Information DSL Monitoring Physical Layer Screens Active List Active Ports List Physical Layer Options 1Ether Statistics Ethernet Statistics Hdlc Bus Stats Hdlc Bus Statistics Physical Layer Options 2DSL Link Perf DSL Link Performance Summary Physical Layer Options 3Customer Data Physical Layer Options 4DSL Perf Stats DSL Performance Stats All DataPhysical Layer Options 5 DSL Error StatsDSL Xmit Status DSL Transmit Stats DSL Monitoring Interfaces Screens Active List Active Interfaces List Monitor Interfaces OptionsStatus Interface Status Monitoring → Network Protocol B-D DSL Network Protocol ScreensSocket Statistics Network Protocol Options 1UDP Statistics TCP Data Stats TCP Data Statistics Network Protocol Options 2TCP Connection Statistics Network Protocol Options 3IP Statistics Icmp Statistics Icmp Packet Statistics Network Protocol Options 4Snmp Statistics Network Protocol Options 5Hdlc Statistics Hdlc Statistics Network Protocol Options 6Ipcp General Stats PPP H C Network Protocol Options 7PPP Stats General H a LCP Stats PPP H BDSL IP Router Screens Routing Table Screen Routing TableRoute Information Window ARP Table DSL Configuration RTU Screens RTU Information Applications Screens Diagnostics and TroubleshootingApplications Options Ping IP SettingsTraceRoute Diagnostic Screens Packet Echo Test Diagnostics OptionsAlarms Card Alarms SelftestNo Response at Startup TroubleshootingChecking Alarms Major Alarms 1 Failure Type ActionResponding Major Alarms 2 Failure Type ActionEthernet port 1. Check cable connections to the DSL chassis DSL portMargin Minor Alarms 1 Failure Type ActionThreshold Error Rate Minor Alarms 2 Failure Type ActionLink Down Example Syslog Messages Syslog MessagesExample 3. System Status Message Network Problems 1 Action Network ProblemsInterfaces A-C Network Problems 2 ActionMonitoring the Hotwire DSL System Network Problems 3 ActionDiagnostics and Troubleshooting Download Code Scenario Two Download Only System Download CodeApply Download Fully Operational SystemDSL Snmp Community Strings and Authentication Failure Trap Setting Up Snmp Trap FeaturesSnmp Traps Enable DSL Port Traps Table B-1. DSL Card Traps 1 Event Severity Comment Trap # DSL Card TrapsSnmp Traps XDSL margin low Minor Table B-1. DSL Card Traps 4 Event Severity Comment Trap # Table B-2. Standard Traps Event Trap Class Comment RTU Related TrapsStandard Traps Enterprise-Specific TrapsSnmp Traps Hotwire 5446 RTU Setup Overview RTU SetupFigure C-1. IP Routing Table Example IP Injection Type IP Address Network Mask Next Hop RouterDownloading the IP Injection Tool Accessing the Hotwire 5446 RTU IP Injection MIBAccessing the IP Injection Tool Community String Entries Additional pdn-common MIBs Supported IP and Device MIBs SupportedConfiguration Requirements Network Management Systems From an Snmp workstation Using a MIB BrowserMIB Browser Techniques ProceduresIP Injection Tool Group Objects Table Viewable 5446 RTU ARP Table Glossary Gateway address EthernetEthernet address FilterPots splitter OpenLane DCEManager PacketUpstream TelnetTerminal emulation TraceRouteNumbers IndexIN-2
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