Patton electronic 3034/3038 manual RMA numbers, Patton Electronics Company

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Model 3034/3038 Getting Started Guide

7 • Contacting Patton for assistance

 

 

Out-of-warranty service

Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastro- phes may require replacement.

Returns for credit

Customer satisfaction is important to us, therefore any product may be returned with authorization within 30 days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is not responsible for equipment returned without a Return Authorization.

Return for credit policy

•Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.

•30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).

•Over 60 days: Products will be accepted for repairs only.

RMA numbers

RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:

•Completing a request on the RMA Request page in the Support section at www.patton.com

•By calling +1 (301) 975-1007and speaking to a Technical Support Engineer

•By sending an e-mail to returns@patton.com

All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use the original packing material that the device came in or pack the unit securely to avoid damage during shipping.

Shipping instructions

The RMA number should be clearly visible on the address label. Our shipping address is as follows:

Patton Electronics Company

RMA#: xxxx

7622 Rickenbacker Dr.

Gaithersburg, MD 20879-4773 USA

Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs.

Warranty Service and Returned Merchandise Authorizations (RMAs)

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Contents Models 3034/3038 Mailsupport@patton.com Summary Table of Contents Table of Contents Sync Serial Configuration Cabling List of Figures List of Tables About this guide AudienceStructure Precautions Impaired functioningSafety when working with electricity General observationsTypographical conventions used in this document General conventionsChapter contents General informationModel 3034/3038 Overview ModelFeatures and Benefits Model 3034/3038 FeaturesRear and Front Panels Model 3034/3038 rear panelModels V.35 DTE interface on a DB-25 female connector Model 3034/3038 front panel LEDApplications overview Typical Model 3034/3038 Application Typical application for Model 3034/3038Model 3034/3038 installation Network Diagram Planning the installationCreate a network diagram see section Network information on Site logInstalling the Model 3034/3038 Installing cables Connect the cables in the following orderModels with a V.35 port 3034/C and 3038/C Models with an X.21 port 3034/D and 3038/DConnecting to the dual BNC connectors Connecting the power supplyInternal AC Power Supply External AC Power SupplyExternal DC Power Supply To Power Supply JackInitial configuration Connecting the Model 3034/3038 to your PC Connecting and logging in via the Ethernet portIntroduction Connecting and logging in via the Console port Factory-default IP settingsConfiguring the desired IP address Changing the IP address Connecting the Model 3034/3038 to the networkLogin Saving the IP addressRS-232 port configuration Overview Configuration OverviewWeb Management Interface WMI Port ConfigurationCommand Line Interface CLI Example show cont terminal commandSync Serial Configuration See the section Web Management Interface WMI on Example show controller sync-serial command Contacting Patton for assistance Patton support headquarters in the USA Warranty coverageContact information Fax +1 253RMA numbers Patton Electronics CompanyAppendix a Compliance information Radio and TV Interference SafetyCompliance FCC Part 68 Acta StatementIndustry Canada Notice CE Declaration of ConformityAuthorized European Representative Appendix B Specifications Composite Ports CommandsRS-232 Ports Ethernet PortsIP Connectivity IP ServicesTemperature 0-40C Operating EnvironmentAppendix C Cabling Console DB-9 serial portEthernet Appendix D Port pin-outs Console port EIA-561 RJ-45 8-pin port35 DB-25 connector 21 DB-15 connector T1/E1 RS-232 Appendix E End user license agreement End User License Agreement Termination Other licenses

3034/3038 specifications

The Patton Electronic 3034/3038 is a robust communication platform designed to facilitate connectivity in various networking environments. Tailored for both enterprise and industrial applications, the 3034/3038 is known for its efficiency, reliability, and advanced features which enhance network performance.

One of the standout attributes of the 3034/3038 is its support for multiple interfaces, making it versatile for a wide range of installations. It offers options such as T1, E1, and V.35, ensuring compatibility with legacy systems while providing support for modern networking demands. This adaptability allows businesses to leverage existing infrastructure while smoothly transitioning to newer technologies.

The Patton 3034/3038 also incorporates superior signal regeneration capabilities. With built-in error correction, jitter buffering, and signal conditioning, these devices effectively maintain data integrity over long-distance transmissions. This can prove crucial in environments where reliable communication is necessary, such as in financial services or emergency response systems.

Another key feature is its ease of management. The device supports SNMP (Simple Network Management Protocol), enabling IT administrators to monitor and manage network performance seamlessly. The user-friendly interface allows for remote diagnostics and configuration, minimizing downtime and reducing the need for on-site visits.

In terms of security, the 3034/3038 provides robust features to ensure data privacy and integrity. These include support for encryption protocols, ensuring that sensitive information remains protected during transmission. This aspect is vital in sectors handling confidential data, such as healthcare and banking.

The 3034/3038 is designed for durability and reliability. Built to withstand harsh environmental conditions, it can operate effectively in industrial settings. The device is also equipped with power redundancy features, which enhance its reliability, ensuring continuous operation and minimizing the risk of interruptions.

Overall, the Patton Electronic 3034/3038 is a powerful solution for businesses looking to enhance their networking capabilities. With its range of features, robust technology, and focus on reliability and security, it serves as an essential tool in creating efficient, high-performance communication networks. Whether for modern enterprises or industrial applications, this device proves to be a valuable asset capable of meeting diverse connectivity needs.
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