Patton electronic 4400 manual Contacting Patton for assistance, Chapter contents

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Chapter 5 Contacting Patton for assistance
Chapter contents
Introduction	45
Contact information	45
Warranty Service and Returned Merchandise Authorizations (RMAs)	45
Warranty coverage	45
Out-of-warranty service	46
Returns for credit	46
Return for credit policy	46
RMA numbers	46
Shipping instructions	46

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Contents SmartNode Mailsupport@patton.com Summary Table of Contents Table of Contents Getting started with the SmartNode 4400 Series Port pin-outs List of Figures List of Tables Precautions About this guideAudience StructureAbout this guide Safety when working with electricity Sonnel. Opening the SmartNode case will void the warrantyPreventing Electrostatic Discharge Damage General observationsTypographical conventions used in this document General conventionsChapter contents General informationSmartNode 4400 Series overview Model SN4432 IpChannel BankSmartNode 4400 Series detailed description Power Solid Green Power is applied SmartNode 4400 Series front panelSmartNode 4400 Series rear panels Telco ports Console port Ethernet portsReset button behavior Applications overview Introduction SmartNode 4400 Series applicationsBulk analog line extensions Legacy MTU/MDU migration to VoIP based networksHardware installation Planning the installation Installation checklist Site logConﬁguration tools AC Power MainsNetwork information Installing the IpChannel Bank IpChannel Bank chassis installationLocation and mounting requirements Unpacking the Model SN4400 series IpChannel BankConnecting cables Connecting the FXS portsModel SN4400 Ethernet port Connecting power Grounding the Model SN4400-AC and DC unitsInstalling the power cables-AC units Installing the power cables-DC units DC connector, -DC and +DC input view Getting started with SmartNode 4400 Series Connecting the SmartNode to your laptop PC Factory-default IP settings Conﬁgure IP addressConnecting to the RS-232 Console port Connect to the RS-232 console portLogin Changing the WAN IP addressConnecting the SmartNode to the network Loading the conﬁguration optionalBootloader Start Bootloader Start-up with factory conﬁguration Load a new application image SmartWare via TftpCopy tftp//tftpserveraddress/server path/b1 flash Additional information Load a new application image SmartWare via the serial linkContacting Patton for assistance Warranty coverage Contact informationOut-of-warranty service RMA numbersAppendix a Compliance information Safety compliance ComplianceCE Declaration of Conformity Authorized European RepresentativeAppendix B Speciﬁcations Voice processing signaling dependent Voice connectivity FXSEthernet interface Console portVoice signaling Fax and modem supportIP services Voice routing-session routerManagement Operating environmentDimensions Weight and power dissipationPower supply SystemIdentiﬁcation of the SmartNode devices via Snmp SmartNode Model SysObjectIDAppendix C Port pin-outs Ethernet 10Base-T and 100Base-T port EIA-561 RJ-45 8-pin portBlue Purple Blue Band marked color-codes for the 50-pin RJ-21X connector Violet Appendix D Factory Conﬁguration Factory Configuration Appendix E End user license agreement End User License Agreement Termination Other licensesAppendix F Installation checklist Task Veriﬁed by Date Appendix G Accessories Description Part Number