Polycom VS4000 manual Standard System Components, Main System, Remote Control

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Administrator’s Guide for ViewStation EX, ViewStation FX, and VS4000

Standard System Components

This section describes the standard components that come with ViewStation EX, ViewStation FX, and VS4000 systems. The models differ somewhat in their standard components, as noted in the descriptions of the components.

In addition to the standard components, you can connect optional items to enhance your videoconferences. These are described in the next section, Optional System Components on page 1-11.

Main System

The ViewStation EX and ViewStation FX set-top systems provide cutting-edge videoconferencing technology in a sleek design. The set-top contains the main camera, system software, and internal hardware.

The VS4000 is a rack-mounted videoconferencing system that provides enhanced videoconferencing capabilities including connections for up to three cameras and a VCR or DVD, up to five monitors (four NTSC or PAL and one VGA), VCR inputs and outputs, LAN connectivity for a computer, and connections for an external audio system.

ViewStation EX

ViewStation FX

VS4000

The original VS4000 uses 4-pin mini-DIN connectors for all S-Video connections; the enhanced VS4000 uses dual BNC connectors.

Remote Control

The remote control is designed to make it easy to set up and operate the system — a clearly marked, color-coded button corresponds to each common user task.

For more information about how to use the remote control, refer to the Getting Started Guide available in the Documentation Library on the CD that came with the system or at the Polycom web site, www.polycom.com/videodocumentation.

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www.polycom.com/videodocumentation

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Contents Release March 2004 Edition 3725-21650-001/A Trademark Information Contents Configuring Network Use Managing the System Remotely Predeployment Worksheet How to Contact Technical Support By Telephone By InternetPredeployment Planning Isdn Provisioning Cause CodesAbout this Guide Page Introducing ViewStation EX, ViewStation FX VS4000 Systems What’s in this chapter?Industry-Leading Audio Quality Key FeaturesBreakthrough Video Quality AES Encryption SupportRich Conference Experience Additional Security FeaturesEasy Calling Enhanced User Experience Network FlexibilityEasy Installation Remote ManagementMain System Remote ControlStandard System Components Microphone Power SupplyMain Camera Hardware kit that comes with the system includes Hardware KitCables System DescriptionCable Name System Description Documentation Additional Microphone Pod Optional System ComponentsNetwork Interface Modules Network Interface Module System DescriptionVisual Concert FX Document Camera or Other Additional CameraSystem Number of Monitors Type of Monitors Additional MonitorProjector Other Optional Components Setting Up Your System Hardware To position the system Standard System Set-upPositioning the Main System Setting Up Your System Hardware To connect a Polycom PowerCam to the VS4000 Original VS4000 Enhanced VS4000Monitor Video Audio Composite Outputs Main MonitorViewStation EX ViewStation FX To connect a monitor to a VS4000 system Microphone To connect a microphone podMicrophone VS4000 To connect the power supply PowerTo install batteries in the remote control Optional Equipment Set-up Isdn Network Hardware Checklist If your Isdn network is You will needNetwork interface To install a Quad BRI network interface moduleQuad BRI System side ViewStation EX ViewStation FX PRI Network Interface Module To install the PRI network interface module System side ViewStation EX ViewStation FXTo install a V.35/RS-449/RS-530 network interface module 35/RS-449/RS-530 System side ViewStation EX ViewStation FXYou can connect an additional microphone pod to the system To connect an additional microphone podTo connect a Visual Concert FX Visual Concert FX System ViewStation EX ViewStation FXTo connect a document camera To a ViewStation EX or ViewStation FX To a VS4000 systemOriginal VS4000Connect an S-video To connect an additional PowerCamTo a ViewStation FX system To a VS4000 system Enhanced VS4000 Connect anCamera 4 Y To connect an additional PTZ camera other than PowerCamCamera Enhanced VS4000 Connect an Camera 4 ControlViewStation FX only To connect an additional TV monitorMonitor 3 S-Video Monitor 2, 3, 4 Y Video Monitor 2, 3, 4 CViewStation EX VS4000 ViewStation FX Xvga Monitor VS4000To connect a projector Inputs To connect a VCR to playTo connect a VCR to record Outputs VS4000Other Optional Components Page Configuring Network Use This information Should be provided by your Network Connectivity ChecklistGetting the Network Ready Using the Setup Wizard To access the system using the web interfaceConfigure these settings Configuring Video Call PreferencesTo configure video call preferences Setting DescriptionTo configure LAN support Configuring IP CallingConfiguring LAN Support Go to System Info Admin Setup LAN/H.323 LAN/Intranet LANTo configure Advanced LAN properties Configuring the System for Use with a Firewall or NAT To set up the system to work with a firewall or NATConfigure the system for specific products as follows Go to System Info Admin Setup LAN/H.323 H.323 Setup Specifying H.323 SettingsTo specify H.323 Settings To configure the dialing speeds available to users Configuring Dialing SpeedsConfiguring the System to Use a Gatekeeper To configure the system to use a gatekeeperGo to System Info Admin Setup LAN/H.323 H.323 Gateway Configuring the System to Use a GatewayTo configure the system to use a gateway Go to System Info Admin Setup LAN/H.323 QOS Specifying Quality of ServiceTo specify the Quality of Service IP Precedence DiffservConfiguring Isdn Support Configuring Inverse Multiplexer Imux SettingsChoose Then do this To configure Inverse Multiplexer Imux settingsGo to System Info Admin Setup Video Network Imux Select StartTo configure the Isdn Network settings Configuring the Quad BRI Network InterfaceConfiguring the PRI Network Interface Go to System Info Admin Setup Video Network Isdn NetworkTo set up PRI network support Select Advanced PRI Setup and configure these settingsYou can view the following read-only information To configure the PRI channelsTo access PRI Information Go to System Info Admin Setup Video Network Video Network Configuring the Serial V.35/RS-449/RS-530 Network InterfaceTo configure serial video network settings Select Advanced Dialing and configure these settings To configure serial interface control signalsGo to System Info Admin Settings Video Network Advanced To choose a calling profile for the connected equipmentTo select dialing speeds To configure Broadcast Mode settingsSelect Broadcast Mode Setup and configure these settings To configure crypto resync Go to System Info Admin Setup Security Crypto ResyncTo configure the Global Address Book Server settings Configuring the Global Address BookConfiguring the Global Address Book Server Settings Gateway Number Type Possible Alias Setting Global Address Book PreferencesTo set the Global Address Book preferences To configure the system for a Private Network Configuring the System for Use on a Private NetworkSelect OneDial Preferences and configure these settings Enter the Private Network Numbers for each lineCountry specified in System Info Admin Setup General Setting the Dialing RulesConfigure these Dialing Rules Settings CountryNumbers from the Global Directory If you have trouble making video calls Placing a Test CallTo place a test call Keeping your Software Current Following table describes how to update your systemUpdate your system Update additional systems To complete this task This way Do thisIf the system has previously been configured Admin Setup LAN/H.323 LAN/IntranetSetting will not take effect if the system is Client when it is connected to a LANBeing a Dhcp client when it is connected to Setting will not take effect if the systemConfigured as a Dhcp server, it reverts to Administrator passwordDesigning the User Experience To set or change the Admin Password Managing User Access to Settings and FeaturesSetting the Admin Password To reset a forgotten Admin PasswordScreens that Require the Admin Password for Access VCRGo to System Info Admin Setup General Setup, then select Letting Users Customize the WorkspaceDesigning Video and Audio Behaviors Limiting What Users Can Do With the SystemGo to System Info Admin Setup Video/Cameras Cameras Configuring Camera SettingsTo configure camera settings To set up cameras VS4000 onlyGo to System Info Admin Setup Video/Cameras TV Monitors Configuring TV MonitorsTo configure TV monitors Send content when PC connected Specifies whether to Configuring the Content DisplayTo configure the content display VGA Output with No Graphics Specify screen appearanceTo configure VGA Input Calibration Go to System Info Admin Setup Video/Cameras VGA InputGo to System Info Admin Setup Video/Cameras VCR Configuring a VCR to Record CallsTo configure call recording with a VCR Go to System Info Admin Setup Phone/Audio Configuring Telephone and Audio SettingsConfiguring for Use with a Touch Panel Control Go to System Info Admin Setup Software/Hardware RS-232To supply closed captions for a conference Log in using this informationDisplaying Closed Captions Click Show Closed CaptionConfiguring and Starting Streaming Calls Configuring Data Conferences and Streaming CallsConfiguring Data Conferences To configure a data conferenceTo stop streaming a conference Press Call Hang Up on the remote controlTo stream a conference Select Call Type Select Stop StreamingClick View a Meeting To stream a conference using the web interfaceTo view a streamed conference Click View Streaming VideoDesigning General System Behaviors Configuring General SetupGo to System Info Admin Setup General Setup For information about SeeSelect and configure these settings Configuring Multipoint Calling Enter the multipoint key providedSite Originating system site To place a cascaded callSite To configure multipoint video Go to System Info Admin Setup Video Network Multipoint SetupSetting the Call Answering Mode To set the call answer modeEnter the AES encryption key provided Configuring AES EncryptionUnder Encryption, configure these settings Setting Passwords and Security Options Setting System Time Go to System Info Admin Setup LAN/H.323 NTP SetupHelping Users Get Started Page Managing the System Remotely Internet Explorer Netscape Using the Web InterfaceTo configure your browser to use the web interface Using the Pmac Wizard Maintaining address book entries on systems Using the Address Book UtilityAdding or editing address book entries To add or edit entriesTo save address book files to your PC Maintaining address book files on your PCTo transfer address book entries between systems To upload a previously-saved fileGo to System Info Admin Setup LAN/H.323 Global Management Using the System with GMSTo configure Global Management settings and servers Validate Account Number To configure Global Management contact information Help and select Technical SupportGo to System Info Admin Settings LAN/H.323 Snmp Setting Up SnmpTo configure the ViewStation system for Snmp Management Page System Usage and Statistics To view the System Information screen Select Set Up System to view the System Information screenSystem Information To view the Network Statistics Network Statistics and Advanced StatisticsCall Status To view the Advanced Network StatisticsGo to System Info Diagnostics Call Status To view the Call StatusTo view the CDR via the web interface Call LogInformation in the CDR Data DescriptionSame conference ID Call Detail Report CDR Archives To get a CDRPage Diagnostics and General Troubleshooting System Management Screens Quick Reference Go to Set Up System Diagnostics Send MessageSending a Message To send a message via the web interfaceGo to System Info Diagnostics Diagnostics ScreensTo access the Diagnostics screens on the system To access the Diagnostics screens from the web interfaceCall Log screen Call Status screenCall Status Call LogIP Connectivity Tools Near End Loop test On the Diagnostics screenColor Bar test On the Diagnostics screen Select Near End LoopAudio Meter screen Generate Tone testSelect Test System Audio Select Audio MeterOperation At the system ViewStation web interface System Lights IndicatorsWhen the system displays It means Network Line Check IconsWhen the Quad BRI network Interface module displays It means Network Interface LightsUpdated a few seconds Symptom System Cause Solution General TroubleshootingCritical Problems Warranty Fuse will void the equipmentRear panel, cable adapter, Severe Problems Symptom System Cause Solution Troubleshooting Notes on page C-1 Speeds screen Diagnostics Ping to determineSettings Video Network Dialing Mute icon Moderate IssuesDiagnostics Audio. You should hear Minor Issues Dhcp Client is on and noAudio system TV Monitors screen On the Diagnostics CallAdmin Settings Video/Cameras System Info Admin Setup Video/Cameras Cameras screen Disconnect Normal System Behaviors System Behavior MeaningHow to Contact Technical Support By TelephonePage Installation Notes What’s in this Appendix?Predeployment Planning Parameter Maximum recommended valueIsdn Provisioning Isdn PRIIsdn BRI Appendix a Installation Notes Page Network Configuration Notes Predeployment Worksheet If using Global Management Server Page Code Cause Definition Troubleshooting NotesCause Codes Status Inquiry To it Was not a suspended call pending. This might be a An unspecified D-channel error when no other standard Page Safety and Legal Notices Important SafeguardsLimitation of Remedies and Damages EEA Regulatory Notices Australia Japan Underwriters Laboratories Statement Page Index BRIIndex Index LAN Index Index VGA CSUIndex
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VS4000 specifications

The Polycom VS4000 is a versatile video conferencing system designed to enhance the quality and effectiveness of real-time communication for businesses of various sizes. Known for its high-definition video and audio capabilities, the VS4000 aims to deliver an immersive communication experience that fosters collaboration and efficiency.

One of the standout features of the Polycom VS4000 is its support for high-definition video resolutions, which can range up to 1080p. This ensures that users experience crystal-clear visuals during calls, allowing for better engagement and understanding. In addition to video clarity, the VS4000 incorporates Polycom's renowned audio technology, including Acoustic Clarity and NoiseBlock, which work together to provide exceptional sound quality. This means that conversations feel natural and in-person, minimizing the typical distractions found in conventional audio systems.

Another key characteristic of the Polycom VS4000 is its scalability. This system can accommodate various configurations, making it ideal for small huddle rooms, larger conference rooms, or even enterprise-level deployments. Its modularity allows users to integrate the VS4000 with an array of peripherals, such as cameras, microphones, and display equipment, providing flexibility to tailor the setup based on specific requirements.

Interoperability is another significant advantage of the Polycom VS4000. The system is compliant with various industry standards, which enables seamless integration with different video conferencing solutions and platforms. This feature is increasingly vital in today's multi-vendor environments, where companies often utilize various technologies across their organization.

The VS4000 also includes advanced features such as multi-site conferencing and content sharing capabilities. Users can connect with multiple participants in different locations while sharing presentations, documents, and other materials in real-time. This functionality enhances collaboration and ensures that all participants have access to the same information, regardless of their location.

Moreover, the Polycom VS4000 supports the use of the Polycom RealPresence platform, enabling additional functionalities such as cloud services and enhanced security features. The system ensures that both the data and communications remain secure, addressing growing concerns about privacy in corporate communications.

In conclusion, the Polycom VS4000 is a powerful video conferencing solution that combines advanced technologies with user-friendly features. Its high-definition video and audio quality, scalability, interoperability, and collaboration tools make it an attractive choice for businesses looking to improve their communication strategies and strengthen team interactions. Whether in a small meeting room or a large corporate office, the Polycom VS4000 provides a reliable and state-of-the-art conferencing experience.